Customer Service Courses

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BSB30120 Certificate III in Business (Customer Engagement)

(Study Method: Online)

Planning to apply for customer engagement roles or step into a customer-focused role in your organisation? The BSB30120 Certificate III in Business (Customer Engagement) will surely equip you with knowledge on how to fulfill your role requirements and succeed in the workplace.

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Certificate in Leadership and Management

(Study Method: Online)

This course aims to help you develop the necessary skills to become an effective manager or leader – skill which can be used in any industry in Australia. You will explore problem solving and effective decision making techniques that make efficient managers while developing the communication and relationship skills required to be a successful and influential leader.

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Certificate in Business Administration

(Study Method: Online)

Learn the essential skills in administrative systems, document preparation, the modern office structure, communication systems, interpersonal communication and phone skills, computer applications, office organisation and procedures, health and safety in the office and more.

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