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Study 100% Online.
Flexible Payment Plans from $25 Per Week.
Fully CPD-Endorsed. Receive points recognised by employers.
When you enrol in this course you’ll also unlock an exclusive bonus—premium access to a specialised recruitment service designed to connect you with top job opportunities and help you get employed as soon as you complete your course. This unique offering is only available through this course provider, giving you an unmatched advantage in starting your dream career right after completing your studies.
This course also has a 7-day money-back guarantee to ensure the course is right for you.
This course is fully CPD endorsed, which means each of the course modules is globally recognised for Continuing Professional Development (CPD). Completing CPD-endorsed courses gives you CPD points that are recognised by employers and can be used in your resume, professional industry membership, or future career as a professional. Every student receives a digital badge with CPD points that are portable, shareable, and verifiable for the study they have completed.
1 hour of learning = 1 CPD point
This course provider has been accredited by the Professional Development Consortium and achieved Dual Accreditation & Training Excellence through the CPD Standards Office.
Learn Advanced Skills in Sales and Customer Service to Drive Business Growth and Keep Customers Happy
Struggling to close sales or provide exceptional customer service that keeps clients coming back?
Do you want to refine your skills in delivering quality customer service and building long-lasting business relationships?
Are you looking to gain advanced knowledge to level up in your career where you can drive business growth and create memorable, better customer experiences?
If these questions sound like your daily experiences and struggles, then this course is for you!
The Advanced Sales & Customer Service Skills course is designed to equip you with proven strategies for effective sales techniques and providing exceptional customer experiences. Whether you're an aspiring sales professional, a business owner, or someone keen to upskill, this course provides the tools you need to succeed in competitive business environments. This comprehensive course includes 8 modules where you’ll learn:
Customer Interaction and Service Excellence
Discover how to engage with clients effectively, build trust, and provide an exceptional service experience that fosters long-term loyalty.
Professional Selling Techniques
Gain insights into selling products and services with confidence, preparing winning proposals, and closing deals that maximise value.
Relationship Building and Business Development
Learn how to establish and nurture professional relationships, enhance customer satisfaction, and manage quality customer service to ensure continued success.
Upon completing this course, you'll be ready to thrive in industries requiring exceptional sales and customer service expertise. Apply your skills to build lasting client relationships, optimise sales strategies, and contribute to the success of any business. Whether you’re creating customer-focused experiences, developing accounts, or driving business growth, you’ll stand out with the newly-acquired skills gained in this course.
Ready to exceed customer expectations and boost your sales performance? Enquire today and gain the skills to excel in any business environment!
"Business Course Bundle (9 micro-credentials) is a absolutely fabulous course keeps you engaged it's user friendly. The course is so detailed and informative just loved it. Felt fabulous when I completed the course." - Penelope B.
"I'm currently studying the Business Management course, I love the fact its self-paced, it fits in with my daily juggle of work, baby and everything in between. The course is easy to navigate, thought-provoking, but most of all thoroughly enjoying." - Mrs. Urie
"Currently studying the Leadership Skills Certificate. Enrolment was easy and straightforward and confirmation of my enrolment and log in details were sent to me promptly. The customer service has been exceptional and they always respond in a timely manner and do all they can to assist you. The learning process has been clear, easy to navigate and well structured. The course material is thorough and relevant and great value for money. Would definitely recommend it to anyone interested in gaining new skills and knowledge." - Hannah G.
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