BSB30120 is the nationally recognised Certificate III behind general clerk work. It has been the current version on the national register since 2020, when it replaced BSB30815 and BSB30415 and BSB30115 and BSB31115 and BSB30915 and BSB30215. About 9,081 general clerk jobs were advertised in June 2026, down 8.5% on a year earlier.
The signals behind the Certificate III in Business are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. Job ads in June 2026 were down 8.5% on a year earlier, the official shortage list does not rate its occupations in shortage and enrolments are falling. These are official statistics, not a promise about your result.
Employers are posting fewer general clerk jobs than a year ago. About 9,081 general clerk jobs were advertised online in June 2026, down 8.5% on a year earlier. Over the last 12 months there were about 115,800 job ads, while 60,970 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.
Australia's official shortage list rates general clerks as not in shortage. The 2025 Occupation Shortage List rates General Clerk as not in shortage.
General clerk jobs are projected to keep growing strongly. Jobs and Skills Australia projections put these occupations at 297,907 workers in May 2025, 331,642 by May 2030 (up 11.3%) and 354,461 by May 2035 (up 19%).
Certificate III in Business graduates do worse than is typical at Certificate III level. In the 2025 NCVER Student Outcomes survey, 77.3% were employed or in further study after training. The typical Certificate III result is 88%, across 105 qualifications. Median income after training was $48,000, against $54,000 typical. 88% were satisfied with the training, against 90.6% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.
Fewer people are enrolling in the Certificate III in Business than a year ago. Across Australia, 67,110 people enrolled in 2024. In 2025 it was 60,970, down 9.1% in a year. National data for BSB30120 starts in 2020.
The register and the national framework set some of this. Providers set the rest.
State funding for BSB30120 is being verified against official program lists.
Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.
The register lists 6 core units for the Certificate III in Business, plus 53 elective options. One unit has prerequisites, marked below.
Providers listed on Get Course offering this qualification or its pathway. Enquire and the provider confirms details directly.
Become a key player in business with the BSB30120 Certificate III in Business (Records & Information Management).
Transform customer interactions with the BSB30120 Certificate III in Business (Customer Engagement).
Begin your business journey with the BSB30120 Certificate III in Business.
Get Course maps BSB30120 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 5311) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IIIs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: Occupation Shortage List 2025 assessment; NCVER Total VET Activity 2025 collection; NCVER Student Outcomes survey 2025 survey; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; employment projections May 2025 to May 2035 release; register training.gov.au, synced 12 September 2026; register synced 18 Sept 2026. Page last updated 19 Sept 2026.