Certificate IV in Community Services CHC42021

Help Improve Lives in Your Community

The CHC42021 Certificate IV in Community Services, a nationally-recognised course, equips you with the skills to support diverse populations, paving the way for careers in community support, domestic violence work, health education, outreach, and more.

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Start Date
Start Anytime
12 months with self-paced learning.
This is a blended course with all modules delivered online(3 hours per week in the evening + a monthly one-hour one-on-one mentoring session with your trainer).

Course Overview

Course Modules

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Career Outcomes

  • Aboriginal Health Education Officer
  • Community Support Worker
  • Domestic Violence Worker
  • Women's Health Educator
  • Case Worker (Community Services)
  • Outreach Officer
  • Aboriginal Intake and Referral Worker
  • Early Intervention Homelessness Worker
  • Peak organisation Worker, Community
  • Education Worker
  • Welfare Support Worker
  • Court Support Worker
  • Support Worker (Community Services)
  • Information and Referral Worker
  • Personal Adviser
  • Health Education Officer
  • Community Legal Officers
  • Welfare Rights Worker
  • Tenant Advice and Advocacy Worker
  • Family Support Worker & Phone Advice Worker

Course Fees Include

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Course Entry Requirements

  • Be at least 18 years of age.
  • Have completed their education to a level which is equivalent to an Australian Senior High School Year 12 or has completed an AQF Certificate IV level qualification.
  • Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform tasks related to recording workplace documents including reading and writing detailed reports, case notes, reports and other documents, interpreting workplace policy and procedure and reporting hazards. Learners are required to pass an online LLN assessment test at or above level 3 in reading, writing and numeracy.
  • Have sound computer skills to navigate simple software to complete the online component of this course and must be able to use intermediate level Word features in order produce and present word-processed documents/ reports.
  • Have access to a laptop and internet to complete this online course.
  • This course does not accept International Students.

Note: Entry requirements will be confirmed through information collected on the online application and during the enrolment interview.

Recognition of Prior Learning (RPL)

This course is eligible for Recognition of Prior Learning (RPL). RPL considers the knowledge and skills you have gained through your previous education and work history, attributing this to your enrolled qualification course. This may be through formal or informal training and can result in credits towards your qualification. For more information submit an enquiry to speak with a course advisor.

Learning Support

You will be supported throughout your course and will gain access to administration support, guidance service, and a trainer with extensive experience and expertise in the course content and industry sector. 

About The Course

Become a Community Support Worker and Provide Support, Advocacy, and Interventions to Individual Clients or Groups

Would you like to learn how you can make a positive difference in the lives of people in your community? Want to become the person that makes a difference? Community Services could be your calling.

The CHC42021 Certificate IV in Community Services, one of the flexible online courses available, will teach you how to help a large range of people including children, youth, families, adults, and the elderly.

This nationally-recognised course is perfect for those who want to start a career as a community support worker, domestic violence worker, women's health educator, case worker (community services), outreach officer, aboriginal intake and referral worker, early intervention homelessness worker, or community education worker. Enrolling in community services courses online can provide you with the necessary skills and qualifications to pursue these fulfilling career paths effectively.

Get the real-world, hands-on experience needed to work in the community services sector so you can support individuals, clients, or communities across a range of services. This qualification covers topics such as how to provide advocacy and representation services, work with people experiencing or at risk of homelessness, recognising and responding appropriately to domestic and family violence, providing loss and grief support, using communication to build relationships, and so much more. Enroll at the Hader Institute of Education to gain these essential skills and start making a difference in your community.

Flexible Payment Plan Options Available

Want to study this course, but can't afford to pay upfront? No problem! The CHC42021 Certificate IV in Community Services comes with an interest-free weekly payment plan option catered to your budget.


"I was incredibly nervous to start my Cert 4 in Community Services, however my nerves are now gone due to the wonderful trainers. I now feel comfortable and confident in online learning. Our online zoom classes are interesting and inclusive. I have also found the learning portal easy to use & I also enjoy that if I am struggling with anything I can contact my trainers very easily, so far it has been easy to study and a pleasure." - Alexandria