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SIR30216 Certificate III in Retail

Level Up Your Retail and Customer Service Skills with a Nationally Recognised Qualification

Are you energized by the dynamic world of retail? Do you see yourself thriving in a customer-focused environment where every day is different? Are you looking to be qualified for a career path that combines creativity, customer service, and sales skills? The SIR30216 Certificate III in Retail is a nationally recognised course that offers you the tools and knowledge to excel in the fast-paced retail industry. Whether you're just starting out or looking to upgrade your skills, this course is designed to provide a comprehensive understanding of the retail sector, preparing you for a range of exciting roles.

Start Date
Start Anytime
Duration
You will have up to 15 months to complete the course with self-paced learning.
Delivery
100% Online

Course Overview

Course Modules

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Career Outcomes

  • Cashier, Customer Service Assistant
  • Customer Service Representative
  • Retail Assistant
  • Retail Sales Team Leader
  • Retail supervisor

Course Fees Include

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Payment Options

Flexible, affordable, interest-free payment plans to suit your budget and a ‘Price-Match’ opportunities available.

Course Entry Requirements

The training package does not stipulate any mandatory entry requirements for the qualification delivered by this course.

The admission criteria are articulated through Australian College marketing and pre-enrolment information and include the following:

  • Students will undertake a Language, Literacy and Numeracy review before Australian College accepts their application for enrolment. The student must have a good command of spoken and written English. They must have the skills to understand different numeracy concepts and to read and write a range of business documents and communications.
  • Depending on the unit, students may be required to interact with actual or simulated team members, clients and staff and maybe required to participate in audio/video-recorded role-plays with others.
  • It is recommended that students be at least 15 years of age before the date of enrolment. Where a student is less than 18 years of age, parents or guardians must also provide enrolment consent.

Students must have access to and be able to operate:

  • An internet-enabled PC/Laptop or similar running a current operating system (e.g. Windows 10 or Mac OSX).
  • An audio/video recording device (such as a mobile phone) for the purpose of preparing audio/video assessment recordings.
  • Zoom for the direct observation assessment tasks.
  • Microsoft Office (or compatible software).
  • Current web browser (e.g., Chrome).
  • Adobe Acrobat Reader or another PDF document viewer.
  • Valid email address.

Overseas Students Policy

This course is not available to students on an Overseas Student Visa.

Qualification Pathways

For higher retail qualifications, you may consider the SIR40316 Certificate IV in Retail Management or the SIR50116 Diploma of Retail Management.

Recognition of Prior Learning (RPL) and Credit Transfer

RPL and Credit Transfer are available for all students to consider. students will be provided with information about RPL and Credit Transfer prior to enrolment. The course provider will recognise the AQF qualifications and statements of attainment issued by other RTOs upon verification with the issuing organisation. Please submit your official enquiry for more information.

About The Course

Unleash Your Retail Potential with a Nationally Recognised Qualification Under Your Belt

Are you energized by the dynamic world of retail? Do you see yourself thriving in a customer-focused environment where every day is different? Are you looking to be qualified for a career path that combines creativity, customer service, and sales skills? The SIR30216 Certificate III in Retail is a nationally recognised course that offers you the tools and knowledge to excel in the fast-paced retail industry. Whether you're just starting out or looking to upgrade your skills, this course is designed to provide a comprehensive understanding of the retail sector, preparing you for a range of exciting roles.

This comprehensive course encompasses course units that cover essential retail skills and knowledge areas you need to acquire. You'll learn about engaging effectively with customers, handling retail sales, managing stock and inventory, and ensuring workplace health and safety. The course also dives into critical aspects of visual merchandising, giving you insights into how to create appealing product displays that attract and engage customers. Additionally, you'll gain skills in effective communication and teamwork, essential for a successful career in retail, and more. This course is not just about making sales; it's about creating an exceptional customer experience and understanding the business side of retail operations.

Upon completion, a multitude of career opportunities await in the retail sector. Graduates can pursue and qualify for roles such as retail assistant, customer service representative, sales consultant, visual merchandiser, or team leader. These roles offer the chance to engage with diverse customers, work with a variety of products, and contribute to the success of retail businesses. Imagine a career where you can combine your passion for people and products, in an environment that's always evolving and full of opportunities. Enquire now and embark on a career path that offers variety, creativity, and the chance to connect with people every day, while building a dynamic skill set that's in demand across the retail industry.

Flexible Payment Plans + ‘Price-Match’ Available

Do you want to study this nationally recognised course but can’t afford to pay upfront? No problem! This course comes with flexible, affordable, interest-free payment plans to suit your budget and ‘Price-Match’ opportunities.

Testimonials

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