CHC32015Certificate IIICurrentCHC training package

CHC32015 Certificate III in Community Services

CHC32015 is the nationally recognised Certificate III behind welfare support workers work. It has been the current version on the national register since 2015, when it replaced CHC30112. About 1,238 welfare support workers jobs were advertised in June 2026, up 1.4% on a year earlier.

Often searched as Cert 3 in Community Services · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
1,238last month
Welfare support workers roles advertised across Australia
Holding close to last year's level
Long-term outlook
Mixed
One structural signal up; not rated in shortage
Register status
Current
Replaced CHC30112 in 2015
Enrolments
Steady
Down 1.5% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The signals behind the Certificate III in Community Services are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. The official shortage list does not rate its occupations in shortage. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Job ads for welfare support workerses are holding steady. About 1,238 welfare support workers jobs were advertised online in June 2026, up 1.4% on a year earlier. Over the last 12 months there were about 15,600 job ads, while 17,280 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 4117
1,238
Combined monthly online job ads across Welfare Support Workers, to June 2026

Official shortage list

Australia's official shortage list rates community workers, disabilities services officers, family support workers, parole or probation officers, residential care officers and youth workers as not in shortage. The 2025 Occupation Shortage List rates Community Worker, Disabilities Services Officer, Family Support Worker, Parole or Probation Officer, Residential Care Officer and Youth Worker as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Welfare support workers jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 96,486 workers in May 2025, 102,315 by May 2030 (up 6%) and 107,955 by May 2035 (up 11.9%).

96,486
workers, May 2025
102,315
workers, May 2030
107,955
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes

How graduates do

Certificate III in Community Services graduates find work less often than is typical at Certificate III level. In the 2025 NCVER Student Outcomes survey, 77.2% were employed or in further study after training. The typical Certificate III result is 88%, across 105 qualifications. Median income after training was $51,700, against $54,000 typical. 90.6% were satisfied with the training, against 90.6% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.

77.2%
employed or in further study after training (2025)
typical 88% across 105 Certificate IIIs
$51,700
median income after training (2025)
typical $54,000 across 85 Certificate IIIs
90.6%
satisfied with the training (2025)
typical 90.6% across 105 Certificate IIIs
Level benchmarks are medians computed by Get Course across all Certificate IIIs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity

Who is training

Enrolments in the Certificate III in Community Services are steady. Across Australia, 17,545 people enrolled in 2024. In 2025 it was 17,280, down 1.5% in a year.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate III is typically 1 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace. Live courses on Get Course run about 52 weeks of delivery.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to CHC32015 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for CHC32015 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate III in Community Services is 12 units: 5 core, plus 7 electives chosen from 38 options on the register.

  • CHCCCS016Respond to client needs
  • CHCCOM005Communicate and work in health or community services
  • CHCDIV001Work with diverse people
  • HLTWHS002Follow safe work practices for direct client care
  • HLTWHS006Manage personal stressors in the work environment
View the 38 elective options
  • BSBINS302Organise workplace information
  • BSBPEF301Organise personal work priorities
  • CHCADV001Facilitate the interests and rights of clients
  • CHCAOD001Work in an alcohol and other drugs context
  • CHCAOD002Work with clients who are intoxicated
  • CHCAOD003Provide needle and syringe services
  • CHCCCS005Conduct individual assessments
  • CHCCCS009Facilitate responsible behaviour
  • CHCCCS017Provide loss and grief support
  • CHCCCS019Recognise and respond to crisis situations
  • CHCCCS028Provide client-centred support to people in crisis
  • CHCCCS031Provide individualised support
  • CHCCCS038Facilitate the empowerment of people receiving support
  • CHCCCS040Support independence and wellbeing
  • CHCCDE017Support collaborative planning processes
  • CHCCDE019Work within a community development framework
  • CHCCDE020Implement participation and engagement strategies
  • CHCCOM001Provide first point of contact
  • CHCDFV001Recognise and respond appropriately to domestic and family violence
  • CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCEDU003Provide sexual and reproductive health information to clients
  • CHCEDU005Work with clients to identify financial literacy education needs
  • CHCEDU009Provide parenting, health and well-being education
  • CHCGRP001Support group activities
  • CHCMHS001Work with people with mental health issues
  • CHCPOL001Contribute to the review and development of policies
  • CHCPRP001Develop and maintain networks and collaborative partnerships
  • CHCPRT025Identify and report children and young people at risk
  • CHCSET003Work with forced migrants
  • CHCSET004Undertake bicultural work with forced migrants in Australia
  • CHCSOH013Work with people experiencing or at risk of homelessness
  • CHCVOL001Be an effective volunteer
  • CHCYTH013Engage respectfully with young people
  • CHCYTH015Support young people to create opportunities in their lives
  • CUECOR01CManage own work and learning
  • HLTAID011Provide First Aid
  • HLTAID013Provide First Aid in remote or isolated site
  • TAEDEL311Provide work skill instruction
training.gov.au national register, CHC32015 release 4
Where it gets used

What careers does this lead to?

Community Services Courses
Compare Community Services courses
Same training package

What skill sets come from the CHC training package?

Homelessness Support Work
CHCSS00079 · skill set guide
Individual Support - Ageing
CHCSS00129 · skill set guide
Lead and support colleagues
CHCSS00084 · skill set guide
Where to study

Where can I study CHC32015?

Providers listed on Get Course offering this qualification or its pathway. Enquire and the provider confirms details directly.

How we calculate these figures

Get Course maps CHC32015 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 4117) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IIIs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: Jobs and Skills Australia Internet Vacancy Index latest month June 2026; NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; NCVER Student Outcomes survey 2025 survey; Occupation Shortage List 2025 assessment; register training.gov.au, synced 13 September 2026; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.