Certificate III · Community Services

Ready to Get Into Community Services?

Maybe you want work where you help people get through the week. You'll learn to support clients, talk with care and stay safe on the job. Classes run on campus, with a trainer by your side.

CHC32015nationally recognised
12units in total
Classroom Basedon campus in WA
Government Fundingavailable for eligible students
At a Glance

Course Snapshot

Study AreaCommunity Services
QualificationCHC32015 Certificate III in Community Services
Course TypeCertificate III, nationally recognised
DurationA course advisor will confirm course length and start dates when you enquire.
Study ModeClassroom based, on campus in the Perth metro area
CampusesBalcatta, Joondalup and Armadale
Units5 core units and 7 elective units
Comes with
  • ✓Nationally recognised qualification
  • ✓Government funding for eligible students
  • ✓No academic entry requirements
  • ✓A dedicated trainer
Who It’s For

Why Do This Course

Start Work Helping People

Want a job that matters to someone each day? This course is for entry level community services work. There are no academic entry requirements to start.

Grow in Your Support Role

Already helping people in your community? Build skills in client needs, crisis response and service planning, and work with more confidence.

Learn With People Around You

Classes are on campus, with a trainer who knows the work. You'll get a training plan, workbooks and computers in class.

Where The Skills Fit

Where These Skills Could Take You

Community services work is about helping people with daily life. jobsandskills.gov.au rates future growth for welfare support workers as very strong. You might support someone at home, at a centre or in a program.

Residential Care Worker

Helping people with daily living in a residential setting.

Welfare Support Worker

Helping people reach the services and support they need.

Community Support Worker

Supporting people to take part in their community.

Neighbourhood Centre Worker

Running programs and welcoming people at a local centre.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience.

The Course

What You'll Learn

Five core units and seven electives, from client needs to crisis support. The units shown are a recommended set, and your electives can vary with location and delivery.

01
Core Skills
How you work with clients each day, and look after yourself too.
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
02
Supporting Clients
Planning support, first contact and moments of crisis.
CHCCCS006 Facilitate individual service planning and delivery
CHCCOM001 Provide first point of contact
CHCCCS019 Recognise and respond to crisis situations
CHCMHS001 Work with people with mental health issues
03
Community and Rights
Working with your community and standing up for clients.
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCCDE003 Work within a community development framework
CHCADV001 Facilitate the interests and rights of clients
Included

What You’ll Get

In the Course

  • ✓Five core units, and seven electives
  • ✓Crisis support, recognise and respond
  • ✓Mental health, work with people with mental health issues
  • ✓Safe work, for you and your clients

As a Student

  • ✓Classroom based, on campus in WA
  • ✓Dedicated trainer, to guide you
  • ✓Training plan, made for you
  • ✓Computers, available in class
Why This One

What Makes It Different

Here is what stands out in this course.

01
Classroom Learning on Campus

Training is mostly in the classroom. You'll learn alongside others and ask questions as you go.

02
Government Funding

Funding is available for eligible students through Jobs & Skills WA. That can make the course easier to afford.

03
A Dedicated Trainer

A qualified trainer guides you through the course. You also follow your own training plan, so you know what comes next.

04
Skills for Hard Days

Electives cover crisis situations and mental health. You'll feel more ready when a client needs extra help.

The Credentials

What You'll Earn

NATIONALLY RECOGNISED

CHC32015 Certificate III in Community Services

Industry Skills Training · RTO ID 40486

A Nationally Recognised Certificate

Finish all units and you get your certificate and transcript.

Credit for Each Unit

Pass at least one unit and you get a Statement of Attainment.

Skills You Use Each Day

Client support, clear talk and safe work in community services.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry. A course advisor can talk through funding and start dates.

Step two

Check Your Funding

Funding through Jobs & Skills WA is available to eligible students.

Step three

Learn on Campus

Attend class with your trainer and work through your training plan.

Step four

Finish With Your Certificate

Complete all units to get your nationally recognised Certificate III.

Good to Know

Common Questions

Do I need any experience?

You can start fresh, as there are no academic entry requirements. You'll need a USI, photo ID and the language, literacy and numeracy to study.

Where are the classes?

Classes run on campus in the Perth metro area. IST has campuses in Balcatta, Joondalup and Armadale.

How long does the course take?

The course length isn't listed, so a course advisor can confirm timing and start dates for you.

Can I get government funding?

Funding is available for eligible students through Jobs & Skills WA. A course advisor can check if you qualify.

How are tasks marked?

Your trainer uses assessment tools made for each unit, and you get support in class.

Can international students enrol?

IST can't take enrolments from Student Visa (Subclass 500) holders. A course advisor can confirm your options.

Is this course accredited?

Yes. CHC32015 Certificate III in Community Services is nationally recognised, and Industry Skills Training, RTO ID 40486, delivers it.

What do I get when I finish?

Finish all units and you get your Certificate III and transcript. Finish some units and you get a Statement of Attainment.

Delivered By

About the College

This course is delivered by Industry Skills Training, RTO ID 40486, based in WA. It teaches nationally recognised courses for job seekers, people returning to work and career changers. It is a Jobs & Skills WA provider.

RTO 40486Nationally recognised trainingJobs & Skills WA providerBalcatta, Joondalup and Armadale
One Step Left

Your Future Starts Today

Take your first step toward work in community services.