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H&Health & Community Services · CHC32015

Start a Career in Community Services

Earn the CHC32015 Certificate III in Community Services, a nationally recognised qualification that opens doors across welfare, youth, and community support roles.

Set intake dates
CHC32015National Code
52 WeeksCourse Duration
BlendedDelivery
IncludedWork Placement
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What You Get

Everything That Comes With This Course

Nationally Recognised Training

This course leads to an Australian Qualification that complies with the Australian Qualifications Framework (AQF), or a Statement of Attainment.

Special Needs Support

MCIE welcomes all people with disabilities, learning differences and medical conditions, with reasonable adjustment made where applicable.

Blended Training Delivery

The course is delivered via classroom-based blended training, combining face-to-face sessions with online learning through the student portal or learning management system.

Trainer Access

Students can communicate with trainers via email, the student portal or the learning management system.

Work Placement Included

Candidates may be required to provide evidence of NDIS Worker Screening Check, Police Check, Working with Children Check, Working with Vulnerable People Registration, and relevant vaccinations for work placement. Requirements vary according to the workplace policies of the trainee's employer.

Enrolment fees include additional resources required for the course and student ID charges. For information about additional service fees such as re-assessment fees, refer to the Domestic Student Handbook.

Where This Can Take You

The Roles This Qualification Opens

Roles this nationally recognised qualification can lead to. Entry requirements vary by employer, and no specific job outcome is guaranteed.

2.4M+Employed in this field (AU)
25%Projected 10-year job growth (JSA)
$51,700Median income in the first year after training (NCVER, 2025)
Residential Support WorkerIntake and Referral WorkerCommunity Care WorkerCommunity Development WorkerWelfare Support WorkerJuvenile Justice OfficerYouth Support WorkerYouth Housing Support WorkerAboriginal Youth WorkerAccommodation Support Worker

Indicative market figures from publicly available Australia data (ABS · Jobs and Skills Australia). No specific job, salary or outcome is guaranteed.

What You'll Learn

The 12 Units Behind The Qualification

Every unit is nationally recognised and sits on your transcript individually, which matters for credit and recognition later.

12Total Units
5Core Units
7Electives

Core Units

CHCCCS016Respond to client needs
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTWHS002Follow safe work practices for direct client care
HLTWHS006Manage personal stressors in the work environment

Elective Units

CHCADV001Facilitate the interests and rights of clients
CHCCCS019Recognise and respond to crisis situations
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001Work with people with mental health issues
HLTAID011Provide first aid
CHCLEG001Work legally and ethically
From Past Students

What Students Say About It

A great start to my comm service career. I have wanted to work in community care for such a long time. MCIE have really been amazing! Such good talented trainers.
Jan · Provider Website
Before You Enquire

Eligibility And The First Steps

Before You Apply

18 or over at enrolment
Domestic students
Meet language, literacy and numeracy standards for this level
Students must complete a Pre-Training Review
Must meet Language, Literacy and Numeracy (LLN) skill standards for Certificate III level study
Must demonstrate suitability as a candidate for the course
Must have a Unique Student Identification (USI) number

How It Starts

01
Complete a Pre-Training Review
02
Obtain a Unique Student Identification (USI) number (or authorise MCIE admin to apply on your behalf)
03
Submit enrolment application / enquire online
04
Pay tuition fee
The Money Part

Ways To Pay For It

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

Entry requirements can vary depending on individual circumstances. Submit an enquiry to confirm the current requirements before applying.

How much does the course cost?

Pricing is not listed here as it can vary based on funding eligibility, concessions, and other factors. Submit an enquiry to get up-to-date pricing details.

How long does the course take to complete?

The course runs over 52 weeks. This is a structured program, so it is not self-paced, students follow a set schedule across the year.

How is the course delivered?

Melbourne City Institute of Education delivers this course through blended training, a mix of face-to-face classroom sessions and online learning via a student portal or learning management system. It is not a fully online course.

Is there a work placement component?

Yes, the course includes a work placement component. The exact number of hours is not confirmed in the current course data, submit an enquiry to confirm placement requirements.

What jobs can this qualification prepare me for?

Graduates may move into roles such as Residential Support Worker, Youth Support Worker, Community Care Worker, Intake and Referral Worker, and Juvenile Justice Officer, among others. These roles span welfare, youth, housing, and community development settings.

About This Course

What This Course Is Really About

This course covers the core skills needed to work alongside individuals and communities facing disadvantage, crisis, or complex needs. Students learn how to provide direct support, facilitate referrals, and work within community development frameworks. The blended delivery combines face-to-face classroom sessions with online learning through a student portal.

Delivered by Melbourne City Institute of Education (RTO 22172), the course suits people who want to move into frontline community services work. It works well for career changers, school leavers, and those already volunteering or working in the sector who want formal recognition. Trainers are accessible via email and the student portal throughout the course.

The course runs over 52 weeks and includes a work placement component. Students with disabilities, learning differences, or medical conditions are supported through reasonable adjustment where applicable.

The College Behind It

Delivered By A Registered Training Organisation

MC
Melbourne City Institute of Education
RTO 22172
In-house career services: job search, resume and interview preparation
Earn & Learn, the college's own recruitment service
Committed ongoing support to participants whilst training; post placement support available.
Nationally Recognised TrainingITECALes Toques BlanchesAustralian Culinary FederationCPA Australia
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.