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Professional Certificate in Medical Reception

Learn the Professional Skills to Start or Level Up Your Career in the Medical Practice

Have you ever considered a rewarding career in healthcare administration, where you can play a crucial role in patient care and practice management? Do you aspire to become a proficient medical receptionist or office assistant, ensuring the smooth operation of medical facilities? Your path to excellence in healthcare administration begins with the Professional Certificate in Medical Reception.

Start Date

Start Anytime

Duration

Self-paced. Approximately 500 hours to complete the course, which has five key modules made up of 40 lessons.

Delivery

Flexible, online, self-paced learning with dedicated mentor support.

Course Overview

Course Modules

Module 1: Office Practices

The Modern Office
Communication Systems
Interpersonal Communications
Phone Skills
Writing Letters and Other Documents
Computer Applications
Office Organisation and Procedures
Health and Safety in the Office

An excellent introductory module, set yourself up for success in any office administrative role by discovering the basics of administration. From creating and designing memorandums, gaining a better understanding of various systems, successful document filing and organisation and learning how to create a MS Access Database.

Whether you are already working in an office administration role and want to expand your knowledge or gain work in the field, this module delivers the true fundamentals that are required to be successful in any office environment.

Module 2: Medical Terminology

Scope and Nature of Medical Terminology
Anatomical Structure
Medical Equipment and Procedures
Pharmacological Terminology
Musculoskeletal System Terminology
Cardiovascular, Lymphatic and Immune Systems Terminology
Respiratory and Reproductive Systems Terminology
Digestive and Excretory Systems Terminology
Integumentary System (Skin) Terminology
Nervous and Sensory Systems Terminology

Understanding basic medical terminology is an important skill for anyone currently working in medical or health services or wanting to get into the field. This module will help you to communicate clearly and effectively using medical terminology that is commonly used by medical and allied health professionals. Gain a better understanding of the meaning of words that describe medical procedures, tools, equipment and pharmacological terms.

As part of your basic medical terminology, you will also learn how to discuss and describe respiratory and reproductive systems and disorders, digestive and excretory systems, and the musculoskeletal system. This knowledge will ensure you are able to be more successful in any medical administrative role and allow you to feel more confident in these environments.

Module 3: Time Management

Nature and Scope of Time Management
Obstacles to Time Management
Time Management Strategies
Time Management Assessment Tools
Prioritising Time
Maintaining Productivity
Effective Delegation
Other Time Management Tools

Time Management is a key component for excelling in any office administrative role, particularly in the medical reception field. It provides a thorough understanding of the nature and scope of time management, identifying obstacles and equipping you with effective strategies to overcome them. This module also introduces various time management assessment tools, assisting you in prioritising tasks and maintaining productivity.

Furthermore, the focus extends to mastering the art of effective delegation, a critical skill in fast-paced office environments. It covers additional time management tools designed to optimise efficiency and ensure smooth operation. By mastering these skills, you'll be well-prepared to handle the demands of a medical reception role, maintaining organisation and efficiency in a dynamic workplace.

Module 4: Communications

Introduction
Types of Communication
Language Skills
Writing Skills
Developing Writing Skills
Visual Communications
Public Speaking
Committee Meetings

This module is tailored to help you enhance your communication skills, which are essential for roles in a medical practice. It starts with an introduction to various types of communication, emphasising the importance of language skills in an office setting. It also delves into writing skills, offering guidance on how to develop and refine these skills for effective workplace communication.

In addition to written communication, the module explores visual communications and the art of public speaking, skills crucial for presenting information clearly and confidently. It also covers the dynamics of committee meetings, providing insights into effective participation and communication within a group setting. This module is key for anyone looking to excel in office administration, ensuring success through proficient communication skills.

Module 5: Human Anatomy and Physiology (Human 1A)

Cells Tissues
The Skeleton
The Muscular System
The Nervous system
Digestion and Excretion
Physiological Systems

This module provides an in-depth understanding of the building blocks of the human body, including cells and tissues, and explores the complexity of the skeletal and muscular systems. It also offers insights into the nervous system, a crucial component of bodily function and health.

Further, this module delves into the digestive and excretory systems, explaining their roles in maintaining bodily health. It concludes with an overview of various physiological systems, ensuring a comprehensive understanding of the human body. This knowledge is essential to give you the foundational understanding needed to support medical professionals and patients effectively.

Career Outcomes

This course may be of interest to people working or aspiring to work in or as:

Medical Receptionist
Office Administration
Office Assistant
Medical Practice Manager

Course Fees Include

Student Support

You’ll be fully supported with access to an allocated student support advisor, mentor and course consultants, who are available 5 days per week.

Assessments

Assessments are an important part of your study journey as they help ensure you stay on track and meet the learning objectives of each lesson before moving on to the next. They also help your student support advisor and mentors identify where any further support may be required so that you get the most out of your course. You will learn via various methods; a combination of reading, undertaking research and watching videos. Assessments might include case studies, quizzes, and written assessments.

Certification

Upon completing the course, you will receive a Statement of Attainment for each certificate completed and a Certificate of Completion.

About The Course

Join the Frontlines of Healthcare: Launch a Rewarding Career in Medical Reception

Have you ever considered a rewarding career in healthcare administration, where you can play a crucial role in patient care and practice management? Do you aspire to become a proficient medical receptionist or office assistant, ensuring the smooth operation of medical facilities? Your path to excellence in healthcare administration begins with the Professional Certificate in Medical Reception.

This comprehensive course comprises five modules designed to equip you with the skills and knowledge essential for a successful career in medical reception. Module 1: Office Practices covers modern office management, effective communication systems and health and safety protocols specific to medical environments. Module 2: Medical Terminology immerses you in the language of healthcare, from anatomical structure to pharmacological terminology, enabling you to understand medical procedures and terminology with ease. In Module 3: Time Management, you'll acquire essential skills to maximise productivity and manage your time efficiently in a medical setting.

Furthermore, Module 4: Communications focuses on developing effective communication skills, both written and verbal, vital for interacting with patients, colleagues and healthcare professionals. Finally, Module 5: Human Anatomy and Physiology provides foundational knowledge of the human body, ensuring you can comprehend medical conditions and procedures in context.

Upon completing this course, you'll be well-prepared to pursue a variety of fulfilling healthcare administration roles, including medical receptionist, office administrator, office assistant or medical practice manager. Don't miss this opportunity to embark on a fulfilling career in healthcare. Enquire now and take the first step towards becoming a valued member of the healthcare community in Australia.

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Professional Certificate in Medical Reception

Course Highlights

Course Provider

Course Overview

Course Modules

Career Outcomes

Course Fees Include

Student Support

Assessments

Certification

About The Course

Testimonials

Enquire Now

Professional Certificate in Medical Reception

Course Highlights

Course Provider

Course Overview

Course Modules

Career Outcomes

Course Fees Include

Student Support

Assessments

Certification

About The Course

Testimonials

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Certificate in Medical Reception