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Career Path · Community Services

Work in Community Services, Three Growing Occupations in One Field

Outlook to 2035
+12 to 25%
All three occupation groups projected to grow to 2035
Shortage list 2025
National
Personal care workers rated in national shortage
The way in
Cert III
One Cert III is the busiest first step
Employment projections · Jobs and Skills Australia

Where is this heading?

All three occupation groups sit on the government's growth side of the ledger. Aged and disabled carers number about 370,000 today, up 18.1% over the decade, with about 67,000 more expected by 2035. Nursing support and personal care workers are about 115,000 strong, up 24.7% over the decade. Welfare support workers count about 96,500, up 11.9% over the decade. Projections describe whole fields, not individuals. But three arrows pointing the same way is unusual, and worth knowing before you pick a course.

Aged and disabled carers+18.1% by 2035
370,154 today437,240
Nursing support and personal care workers+24.7% by 2035
115,049143,439
Welfare support workers+11.9% by 2035
96,486107,955
Workforce today (2025)Projected 2035
Occupation Shortage List 2025
In national shortage
Aged or Disabled Carer
Assessed by Jobs and Skills Australia

Is there a shortage?

Australia's 2025 shortage ratings split this field. Nursing support and personal care workers are rated in national shortage, meaning employers report real trouble filling those roles. Aged and disabled carers and welfare support workers aren't currently rated in shortage. If you want the strongest tailwind, the personal care side is where the list points. The other lanes are competitive in the ordinary way, and the qualification does more of the work there.

National register · NCVER enrolments

What gets you in, and where it goes

The most travelled route in is CHC33021, the Certificate III in Individual Support, and it isn't close: national enrolments hit 101,140 in 2025. From there the ladder is genuinely deep, running through Certificate IV specialisations into diplomas, including the Diploma of Community Services listed below. All 73 courses on this page are nationally recognised and sit inside that ladder, so nothing you study here is a dead end. Start at the Cert III, work, and let the job tell you which rung to take next.

Cert ICHC14015 Certificate I in Active Volunteering1,095 enrolled 2025common entry
Cert IIHLT23221 Certificate II in Health Support Services8,950 enrolled 2025common entry
Cert IIPSP20218 Certificate II in Auslan1,140 enrolled 2025
Cert IIICHC33021 Certificate III in Individual Support101,140 enrolled 2025common entry
Cert IIIPSP30218 Certificate III in Auslan590 enrolled 2025
Cert IVCHC43315 Certificate IV in Mental Health10,480 enrolled 2025
Cert IVCHC40421 Certificate IV in Youth Work5,740 enrolled 2025
Cert IVCHC42221 Certificate IV in Housing500 enrolled 2025
Cert IVPSP40818 Certificate IV in Auslan285 enrolled 2025
DiplomaCHC51015 Diploma of Counselling11,225 enrolled 2025
DiplomaCHC53315 Diploma of Mental Health3,415 enrolled 2025
DiplomaCHC52025 Diploma of Community Services1,195 enrolled 2025
DiplomaPSP51018 Diploma of Auslan740 enrolled 2025
DiplomaCHC50425 Diploma of Youth Work20 enrolled 2025
DiplomaCHC50521 Diploma of Youth Justice15 enrolled 2025
The courses

Courses you can start online

Compare what each one covers, then enquire on the one that fits you. The provider sorts out the details with you directly.

Showing 73 of 73 courses
Micro-credentialOnline
Advanced Nutrition Cred
Online Courses AustraliaView course →
CPD EndorsedOnline
Allied Health Assistance Pathway Course

Study 180 hours of CPD-endorsed training and gain practical skills for support roles across the allied health sector.

Online Courses AustraliaView course →
Micro-credential3 Years · Online
Care & Wellbeing Career Access Pass (Unlimited Learning)
Online Courses AustraliaView course →
Short CourseOnline
Criminology Course Bundle

A 47-hour online bundle covering criminology and psychology — earning CPD Points and a Credly digital badge on completion.

Online Courses AustraliaView course →
Micro-credentialOnline
Explore Vet Nursing Career Sampler
Online Courses AustraliaView course →
Micro-credentialOnline
Job Ready Allied Health Assistance Bundle

Study 280 hours of industry-led allied health and mental health training, earn CPD Points, and gain a Credly digital badge.

Online Courses AustraliaView course →
Micro-credential12 Months · Online
Medical Reception and Terminology Course Bundle

Master medical terminology and front-desk administration in 60 study hours — fully online, self-paced, and CPD endorsed.

Online Courses AustraliaView course →
Micro-credentialOnline
Nutrition and Business Micro-Credential
Online Courses AustraliaView course →
Micro-credentialOnline
Personal Training and Nutrition Business Bundle
Online Courses AustraliaView course →
Short CourseOnline
Psychology
Online Courses AustraliaView course →
Micro-credentialOnline
Relationship Counselling Micro-Credential

This CPD-endorsed micro-credential covers core relationship counselling skills in just 10 study hours, with lifetime access to all materials.

Online Courses AustraliaView course →
CPD Endorsed3 Years · Online
Unlimited Access Pass

Three years of on-demand learning across health, community, and wellness — study at your own pace and earn CPD Points along the way.

Online Courses AustraliaView course →
Micro-credential3 Years · Online
Vet & Animal Care Industry Course Pack (10+ Micro-Credentials)
Online Courses AustraliaView course →
CPD EndorsedOnline
Vet Assistant & Animal Welfare Professional Development Bundle
Online Courses AustraliaView course →
Short CourseOnline
Work Effectively in the Community Sector

The Work Effectively in the Community Sector course equips you with the essential skills and knowledge to thrive in various community service roles.

Online Courses AustraliaView course →
Short CourseOnline
Workplace Health and Safety (WHS)
Online Courses AustraliaView course →
Statement of Attainment12 Weeks · Online
Alcohol and Other Drugs Short Course

A self-paced online short course covering the foundations of alcohol and other drugs support work, with a pathway into further study.

Hader Institute of EducationView course →
Certificate IVOnline
Certificate IV in Alcohol and Other Drugs

Help people through some of the hardest days of their lives, from detox through to recovery, and get qualified to do it properly.

Nationally RecognisedCHC43215
Hader Institute of EducationView course →
Certificate IV11 Months · Blended
Certificate IV in Chaplaincy and Pastoral Care

Learn to sit with people through illness, grief and life's big moments, and do it with real skill.

Nationally RecognisedCHC42315
Hader Institute of EducationView course →
Certificate IV12 Months · Blended
Certificate IV in Child, Youth and Family Intervention

Learn to spot trouble early, support families under pressure and help keep kids safe, with 120 hours of real placement.

Nationally RecognisedCHC40321
Hader Institute of EducationView course →
Certificate IV12 Months · Blended
CHC40421 Certificate IV in Youth Work

Learn to build trust with young people, keep them safe and back them through the hard stuff.

Nationally RecognisedCHC40421
Hader Institute of EducationView course →
Certificate IV12 Months · Online
CHC42021 Certificate IV in Community Services

Learn how to support people, manage cases and connect families with the help they need.

Nationally RecognisedCHC42021
Hader Institute of EducationView course →
Micro-credentialOnline
Community Services Short Course

A 180-hour self-paced online course covering core community services skills, with a clear pathway into Certificate IV or Diploma study.

Hader Institute of EducationView course →
Diploma12 Months · Online
Diploma of Alcohol and Other Drugs

The CHC53215 Diploma of Alcohol and Other Drugs prepares you for specialist roles in counselling, mental health, and community support.

Nationally RecognisedCHC53215
Hader Institute of EducationView course →
Diploma17 Months · Online
Diploma of Community Services

The CHC52025 Diploma of Community Services prepares you to lead, coordinate, and deliver impactful support across Australia's growing community sector.

Nationally RecognisedCHC52025
Hader Institute of EducationView course →
Diploma17 Months · Blended
Diploma of Youth Work

The CHC50425 Diploma of Youth Work prepares you to lead programs and services that make a real difference for young people and communities.

Nationally RecognisedCHC50425
Hader Institute of EducationView course →
Certificate IV16 Months · Blended
Dual Certificate IV in Community Services and Youth Work

Learn to work across both fields and walk away with two nationally recognised qualifications, CHC42021 and CHC40421.

Nationally RecognisedCHC42021 / CHC40421
Hader Institute of EducationView course →
DiplomaBlended
Dual Diploma of Youth Work and Mental Health

This dual diploma (CHC50425 & CHC53315) qualifies you for youth work and mental health roles.

Nationally RecognisedCHC50425 / CHC53315
Hader Institute of EducationView course →
Micro-credentialOnline
Youth Work Short Course

A 180-hour self-paced course covering the foundations of youth work, designed for people ready to support young people in their communities.

Hader Institute of EducationView course →
Certificate IV12 to 14 Months · Online
Certificate IV in Health Administration
Nationally RecognisedHLT47321
College for Adult LearningView course →
Diploma16 to 18 Months · Online
Diploma of Practice Management

Earn the HLT57715 Diploma of Practice Management online and build the skills to lead health practice operations confidently.

Nationally RecognisedHLT57715
College for Adult LearningView course →
Industry Accredited18 Months · Online
Administration Pathway – Medical Reception
The Career AcademyView course →
Advanced Certificate6 Months · Online
Advanced Certificate in Medical Secretary

Gain practical medical secretarial skills online, earn an ICOES-accredited certificate, and step into healthcare administration roles.

The Career AcademyView course →
Advanced Certificate12 Months · Online
Advanced Certificate in Veterinary Assistant & Animal Welfare
The Career AcademyView course →
Micro-credential12 Months · Online
Beauty Bundle
The Career AcademyView course →
Micro-credential12 Months · Online
Beauty Business Bundle
The Career AcademyView course →
Short Course6 Months · Online
Certificate In Animal Health
The Career AcademyView course →
ICOES Accredited6 Months · Online
Certificate in Aromatherapy

Study the essentials of aromatherapy online, earn CPD credits, and gain an ICOES-recognised credential — all in around 100 hours.

The Career AcademyView course →
Industry Accredited6 Months · Online
Certificate in Caring for Dogs
The Career AcademyView course →
ICOES Accredited6 Months · Online
Certificate in Cat Welfare

Learn feline health, behaviour, and welfare in around 80 hours of self-paced online study — and earn a CPD-credited certificate on completion.

The Career AcademyView course →
Short Course6 Months · Online
Certificate in Criminal Psychology
The Career AcademyView course →
Short Course6 Months · Online
Certificate in Dog Psychology, Behaviour & Training
The Career AcademyView course →
Industry Accredited6 Months · Online
Certificate in Holistic Health and Wellbeing
The Career AcademyView course →
Industry Accredited6 Months · Online
Certificate in Human Anatomy & Physiology
The Career AcademyView course →
Industry Accredited6 Months · Online
Certificate in Life Coaching
The Career AcademyView course →
Certificate6 Months · Online
Certificate in Medical Reception

Build the front-desk skills healthcare clinics need.

The Career AcademyView course →
Short Course6 Months · Online
Certificate in Medical Reception & Terminology
The Career AcademyView course →
Short Course6 Months · Online
Certificate in Medical Terminology
The Career AcademyView course →
Short Course6 Months · Online
Certificate in Wildlife Habitat Management and Conservation
The Career AcademyView course →
Certificate6 Months · Online
Certificate in Wildlife Resource Management
The Career AcademyView course →
Short Course6 Months · Online
Introduction to Telehealth
The Career AcademyView course →
Micro-credential12 Months · Online
Lash & Brow
The Career AcademyView course →
Micro-credential12 Months · Online
Lash & Brow Business Pathway

Learn professional lash and brow techniques online, earn a Certificate of Achievement, and step into the beauty industry at your own pace.

The Career AcademyView course →
Micro-credential12 Months · Online
Makeup Artistry
The Career AcademyView course →
Micro-credential12 Months · Online
Makeup Artistry Business Pathway
The Career AcademyView course →
Micro-credential12 Months · Online
Nail Technology & Artistry
The Career AcademyView course →
Micro-credential12 Months · Online
Nail Technology Business Pathway

Master nail techniques and business skills with ~200 hours of self-paced online training, mentored by a nail professional with 20+ years of salon experience.

The Career AcademyView course →
Micro-credentialOnline
Nutrition and Business Micro-Credential
The Career AcademyView course →
Micro-credentialOnline
Personal Training and Nutrition Business Bundle
The Career AcademyView course →
Micro-credential12 Months · Online
Skin Health & Facial Treatments
The Career AcademyView course →
Certificate III52 Weeks · Blended
Certificate III in Allied Health Assistance

Gain the HLT33021 Certificate III in Allied Health Assistance in 52 weeks, with 120 hours of real workplace experience included.

Nationally RecognisedHLT33021
Melbourne City Institute of EducationView course →
Certificate III52 Weeks · Blended
Certificate III in Community Services

Earn the CHC32015 Certificate III in Community Services — a nationally recognised qualification that opens doors across welfare, youth, and community support roles.

Nationally RecognisedCHC32015
Melbourne City Institute of EducationView course →
Certificate III52 Weeks · Blended
Certificate III in Health Service Assistance

Gain the HLT33115 Certificate III in Health Service Assistance — a nationally recognised qualification preparing you for hands-on roles across Australia's health sector.

Nationally RecognisedHLT33115
Melbourne City Institute of EducationView course →
Diploma8 Weeks · Online
CHC52025 Diploma of Community Services

Already working in community services?

Nationally RecognisedCHC52025
Traxion TrainingView course →
Advanced Diploma6 to 8 Weeks · Online
CHC62015 Advanced Diploma of Community Sector Management

The CHC62015 Advanced Diploma of Community Sector Management recognises what experienced managers already know.

Nationally RecognisedCHC62015
Traxion TrainingView course →
Diploma12 Months · Blended
Diploma of Community Services (Overseas Students)

The CHC52015 Diploma of Community Services prepares you for coordinator and support roles across the community services sector.

Nationally RecognisedCHC52015
Melbourne City Institute of EducationView course →
Micro-credential3.5 Hours · On Campus
Provide Cardiopulmonary Resuscitation (CPR)

Earn your nationally recognised HLTAID009 Statement of Attainment in one hands-on session.

Nationally RecognisedHLTAID009
Melbourne City Institute of EducationView course →
Short Course1 Day · Blended
Provide First Aid

Earn your HLTAID011 Statement of Attainment in one blended day of training.

Nationally RecognisedHLTAID011
Melbourne City Institute of EducationView course →
Short Course6 Months · Online
Certified Cyber Security Professional

Earn three CompTIA certifications — A+, Network+, and Security+ — in six months of flexible online study.

Lumify LearnView course →
Short Course3 Months · Online
CompTIA PenTest+ Certified Professional

Build hands-on offensive security skills and earn the CompTIA PenTest+ credential.

Lumify LearnView course →
Short Course3 Months · Online
Cyber Security Governance, Risk and Compliance Certified Professional

Earn two ISACA certifications in 3 months.

Lumify LearnView course →
Diploma18 Months · Online
Diploma of Information Technology (Cyber Security)

The ICT50220 Diploma of Information Technology (Cyber Security) is a nationally recognised qualification built for the next generation of cyber security professionals.

Nationally RecognisedICT50220
Lumify LearnView course →
Certificate III12 Months · Online
ICT30120 Certificate III in Information Technology (Elective Focus: Basic Cyber Security Awareness)

Earn the ICT30120 Certificate III in Information Technology online, with an elective focus in basic cyber security awareness.

Nationally RecognisedICT30120
Lumify LearnView course →
Quick answers

Before you enquire

What jobs count as community services?

It's an umbrella term. Aged and disability support, personal care, youth and welfare work, case work and community programs all sit under it. This page tracks the three biggest occupation groups behind those jobs, and each one is large in its own right.

Do I need a Cert III to get started?

Most advertised roles ask for a qualification, and the Certificate III in Individual Support is the one employers know best, with 101,140 enrolled nationally in 2025. Some people pick up support work while they study. The Cert III courses below are the recognised versions.

Should I start with the Cert III or the Diploma?

Most people start at the Cert III and step up once they're working. The Diploma of Community Services suits coordination and case work further down the track. Both are on this page as nationally recognised training, and the 73 listings here were all current in September 2026.

National register

Which accredited courses are recognised for this work?

Keep browsing
Sources: 2025 Occupation Shortage List; JSA employment projections, 2025 base year; 2025 collection; qualification guides passing the live index gate; qualification guides passing the live index gate. Official statistics describe occupations nationally, not any individual result.