ICT40120 is the nationally recognised Certificate IV behind ict support technicians work. It has been the current version on the national register since 2020, when it replaced ICT41015 and ICT40915 and ICT40815 and ICT40215 and ICT40118 and ICT40418 and ICT40518 and ICT40315. About 852 ict support technicians jobs were advertised in June 2026, down 3.7% on a year earlier.
Often searched as Cert 4 in Information Technology · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
852last month
Ict support technicians roles advertised across Australia
The signals behind the Certificate IV in Information Technology are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. The official shortage list does not rate its occupations in shortage and enrolments are falling. These are official statistics, not a promise about your result.
Jobs and Skills Australia
Is the work there?
Job ads for ict support technicianses are holding steady. About 852 ict support technicians jobs were advertised online in June 2026, down 3.7% on a year earlier. Over the last 12 months there were about 10,400 job ads, while 7,685 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.
Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 3131
Combined monthly online job ads across Ict Support Technicians, to June 2026
Official shortage list
Australia's official shortage list rates hardware technicians, ict customer support officers, web administrators and ict support technicians necs as not in shortage. The 2025 Occupation Shortage List rates Hardware Technician, ICT Customer Support Officer, Web Administrator and ICT Support Technicians nec as not in shortage.
Jobs and Skills Australia, Occupation Shortage List · 2025 assessment
Ten year outlook
Ict support technicians jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 74,771 workers in May 2025, 81,794 by May 2030 (up 9.4%) and 87,813 by May 2035 (up 17.4%).
74,771
workers, May 2025
81,794
workers, May 2030
87,813
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes
How graduates do
Certificate IV in Information Technology graduates find work less often than is typical at Certificate IV level. In the 2025 NCVER Student Outcomes survey, 85.4% were employed or in further study after training. The typical Certificate IV result is 89.9%, across 71 qualifications. Median income after training was $68,900, against $63,400 typical. 81.4% were satisfied with the training, against 87.8% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.
85.4%
employed or in further study after training (2025)
typical 89.9% across 71 Certificate IVs
$68,900
median income after training (2025)
typical $63,400 across 50 Certificate IVs
81.4%
satisfied with the training (2025)
typical 87.8% across 71 Certificate IVs
Level benchmarks are medians computed by Get Course across all Certificate IVs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity
Who is training
Fewer people are enrolling in the Certificate IV in Information Technology than a year ago. Across Australia, 8,985 people enrolled in 2024. In 2025 it was 7,685, down 14.5% in a year. National data for ICT40120 starts in 2020.
2019
not yet introduced
30
2020
1,700
2021
7,800
2022
10,920
2023
8,985
2024
7,685
2025
NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework
What does studying it involve?
The register and the national framework set some of this. Providers set the rest.
How long it takes
A Certificate IV is typically 0.5 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace. Live courses on Get Course run about 65 weeks of delivery.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to ICT40120 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists
What does it cost, and who funds it?
State funding for ICT40120 is being verified against official program lists.
Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.
Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging
What is in the qualification
The register lists 7 core units for the Certificate IV in Information Technology, plus 178 elective options.
BSBCRT404Apply advanced critical thinking to work processes
BSBXCS404Contribute to cyber security risk management
ICTICT426Identify and evaluate emerging technologies and practices
ICTICT443Work collaboratively in the ICT industry
ICTICT451Comply with IP, ethics and privacy policies in ICT environments
Get Course maps ICT40120 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 3131) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IVs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: NCVER Total VET Activity 2025 collection; register training.gov.au, synced 15 September 2026; Occupation Shortage List 2025 assessment; NCVER Student Outcomes survey 2025 survey; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; employment projections May 2025 to May 2035 release; register synced 18 Sept 2026. Page last updated 19 Sept 2026.
About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.