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B&Business & Management · ICT40120

Build a Career in IT Systems Administration Support

Earn the ICT40120 Certificate IV in Information Technology and step into systems administration, help desk, and IT support roles. Studied fully online.

Start ASAP, rolling enrolments with regular induction and orientation sessions.
ICT40120National Code
15 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
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What You Get

Everything That Comes With This Course

Lumify Edge Job Placement Program

Lumify Edge assists students in securing a paid or unpaid IT internship opportunity, which could lead to a full-time IT or marketing job within three months of completing any Lumify Learn course. An additional fee applies.

Exclusive Lumify Group Job Portal

Enroled students gain direct access to Lumify Group's exclusive job portal, connecting them with employers actively recruiting for IT positions in the market.

Personal Brand & Interview Readiness

Lumify Edge helps enhance students' personal brand to make them interview-ready, bridging the gap between learning and earning.

1-on-1 Trainer Coaching

Qualified, passionate trainers provide 1-on-1 coaching and support to guide students to success throughout their studies.

100% Online, Self-Paced Learning

Study on your own schedule. Manage studies around work and family commitments, with the option to fast-track and finish ASAP.

Nationally Recognised Qualification

The ICT40120 Certificate IV in Information Technology is a nationally recognised qualification under the Australian Qualifications Framework.

Learn-Practice-Test-Repeat Approach

Lumify Learn's structured study methodology fast-tracks students to success by reinforcing skills through repeated practice and assessment cycles.

Where This Can Take You

The Roles This Qualification Opens

Roles this nationally recognised qualification can lead to. Entry requirements vary by employer, and no specific job outcome is guaranteed.

$68,900Median income in the first year after training (NCVER, 2025)
ICT Systems AdministratorHelp Desk SupportICT Support Officer

No specific job, salary or outcome is guaranteed.

What You'll Learn

The 20 Units Behind The Qualification

Every unit is nationally recognised and sits on your transcript individually, which matters for credit and recognition later.

20Total Units
4Core Units
16Electives

Core Units

ICTICT426Identify and evaluate emerging technologies and practices
ICTICT443Work collaboratively in the ICT industry
ICTPRG302Apply introductory programming techniques
ICTICT451Comply with IP, ethics and privacy policies in ICT environments

Elective Units

ICTNWK422Install and manage servers
ICTNWK420Install and configure virtual machines
ICTSAS442Provide first-level remote help desk support
ICTSAS432Identify and resolve client ICT problems
ICTSAS446Fault find and troubleshoot ICT equipment, hardware and software problems
BSBCRT404Apply advanced critical thinking to work processes
ICTICT445Connect and configure devices and hardware components
ICTNWK427Configure desktop environments
ICTSAS441Support ICT system software
ICTSAS443Support operating system users and troubleshoot applications
ICTSAS436Evaluate ICT system status
ICTSAS438Implement maintenance procedures
ICTICT440Develop service level agreements
BSBXCS404Contribute to cyber security risk management
ICTICT424Address cyber security requirements
ICTPMG411Support small scale ICT projects
After This Course

Where It Leads Next

ICT30120 Certificate III in Information Technology (ICT30120)

Students who can demonstrate skills and experience covered in the ICT30120 Certificate III in Information Technology will find themselves well-prepared for this Certificate IV program. Offered through Lumify Learn.

Before You Enquire

Eligibility And The First Steps

Before You Apply

No formal prerequisites required.
Basic understanding of information technology concepts is beneficial.
Some familiarity with networking principles is helpful.
Access to a computer and reliable internet connection required.
Self-discipline and time management skills needed for online learning.
Basic computer skills (search engines, social media, digital communication) are sufficient.
Communication, research, collaboration, technical and critical thinking/problem solving skills will be developed.

How It Starts

01
A course advisor will call to chat about your course and set up a time to get started.
02
You will be invited to complete the Student Enrolment process to secure your spot.
03
Once enrolment is submitted, the Student Support Team will contact you to confirm enrolment.
04
If all documentation is in order, you will be invited to attend an online orientation.
The Money Part

Ways To Pay For It

Pay Upfront

Confirmed by the provider when you enquire.

8–24 Month Payment Plan

Talk to a Course Advisor to learn more about 8–24 month payment plans. Contact 1800 936 230 or email [email protected].

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

What are the entry requirements for this course?

Entry requirements can vary and are assessed on a case-by-case basis. A background in IT or a related field may be advantageous but is not always required. Submit an enquiry to confirm the current entry criteria.

How much does the course cost?

A weekly payment plan may be available to help spread the cost. Submit a Get Course enquiry for current pricing details.

How long does the course take to complete?

The course has a recommended duration of 15 months. Because it is self-paced, students who can commit more time may be able to finish sooner. Submit an enquiry to discuss your study schedule.

How is the course delivered?

The course is delivered entirely online by Lumify Learn and is fully self-paced. There are no fixed class times, so students can study when it suits them. One-on-one coaching from a qualified trainer is available throughout.

Is there a work placement component?

No work placement is required for this course. However, Lumify Learn offers an optional Lumify Edge Job Placement Program that assists students in securing a paid or unpaid IT internship, an additional fee applies for this service.

What career roles does this qualification prepare students for?

The ICT40120 Certificate IV in Information Technology prepares students for roles such as ICT Systems Administrator, Help Desk Support, and ICT Support Officer. These roles exist across a wide range of industries that rely on IT infrastructure and user support.

About This Course

What This Course Is Really About

This course covers the skills needed to work in IT support and systems administration. Students learn to configure and maintain ICT systems, troubleshoot technical issues, and support end users across a range of environments. The qualification is nationally recognised under the Australian Qualifications Framework.

Delivered by Lumify Learn, the course runs entirely online and is self-paced, with a recommended duration of 15 months. That flexibility means students can manage study around work and family commitments, or fast-track if their schedule allows. One-on-one trainer coaching is available throughout.

The course suits people entering the IT industry for the first time, as well as those already in support roles looking to formalise their skills. No work placement is required, so there are no hours to schedule around your day.

The College Behind It

Delivered By A Registered Training Organisation

LL
Lumify Learn
RTO 45994
In-house career services: job search, resume and interview preparation
Lumify Edge, the college's own recruitment service
All Lumify Learn students receive free ACS membership, offering access to industry events, networking opportunities, and professional resources. ACS supports career starters and changers by hosting events, connecting them with potential employers, and offering insights into the IT industry.
Nationally Recognised TrainingDigital Marketing Institute (DMI)
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees, funding eligibility and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.