BSB40120Certificate IVCurrentBSB training package

BSB40120 Certificate IV in Business

BSB40120 is the nationally recognised Certificate IV in Business. It prepares you for work as an office manager. It has been the current version on the national register since 2020, when it replaced BSB40215 and BSB41618 and BSB40515 and BSB40615 and BSB41115 and BSB40315 and BSB42315 and BSB41715. Employers posted about 1,002 office manager jobs in June 2026, down 8.6% on a year earlier.

Often searched as Cert 4 in Business · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
1,002last month
Office manager roles advertised across Australia
Down on a year earlier
Long-term outlook
Mixed
One structural signal up; current job ads down
Register status
Current
Replaced BSB40215, BSB41618, BSB40515, BSB40615, BSB41115, BSB40315, BSB42315, BSB41715 in 2020
Enrolments
Falling
Down 22.8% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The signals behind the Certificate IV in Business are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. Job ads in June 2026 were down 8.6% on a year earlier, the official shortage list does not rate its occupations in shortage and enrolments are falling. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Employers are posting fewer office manager jobs than a year ago. About 1,002 office manager jobs were advertised online in June 2026, down 8.6% on a year earlier. Over the last 12 months there were about 12,500 job ads, while 15,610 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 5121
1,002
Combined monthly online job ads across Office Manager, to June 2026

Official shortage list

Australia's official shortage list rates office managers as not in shortage. The 2025 Occupation Shortage List rates Office Manager as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Office manager jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 136,601 workers in May 2025, 141,105 by May 2030 (up 3.3%) and 148,117 by May 2035 (up 8.4%).

136,601
workers, May 2025
141,105
workers, May 2030
148,117
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes

How graduates do

Certificate IV in Business graduates find work at the typical Certificate IV rate, but earn less soon after training. In the 2025 NCVER Student Outcomes survey, 89.8% were employed or in further study after training. The typical Certificate IV result is 89.9%, across 71 qualifications. Median income after training was $58,600, against $63,400 typical. 88% were satisfied with the training, against 87.8% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.

89.8%
employed or in further study after training (2025)
typical 89.9% across 71 Certificate IVs
$58,600
median income after training (2025)
typical $63,400 across 50 Certificate IVs
88%
satisfied with the training (2025)
typical 87.8% across 71 Certificate IVs
Level benchmarks are medians computed by Get Course across all Certificate IVs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity

Who is training

Fewer people are enrolling in the Certificate IV in Business than a year ago. Across Australia, 20,210 people enrolled in 2024. In 2025 it was 15,610, down 22.8% in a year. National data for BSB40120 starts in 2020.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate IV is typically 0.5 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to BSB40120 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for BSB40120 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The register lists 6 core units for the Certificate IV in Business, plus 82 elective options.

  • BSBCRT411Apply critical thinking to work practices
  • BSBTEC404Use digital technologies to collaborate in a work environment
  • BSBTWK401Build and maintain business relationships
  • BSBWHS411Implement and monitor WHS policies, procedures and programs
  • BSBWRT411Write complex documents
  • BSBXCM401Apply communication strategies in the workplace
View the 82 elective options
  • BSBATSIM421Support a positive and culturally appropriate workplace culture
  • BSBAUD412Work within compliance frameworks
  • BSBCMM411Make presentations
  • BSBCMM412Lead difficult conversations
  • BSBCRT412Articulate, present and debate ideas
  • BSBCRT413Collaborate in creative processes
  • BSBESB401Research and develop business plans
  • BSBFIN301Process financial transactions
  • BSBFIN302Maintain financial records
  • BSBFIN401Report on financial activity
  • BSBHRM413Support the learning and development of teams and individuals
  • BSBHRM415Coordinate recruitment and onboarding
  • BSBHRM416Process payroll
  • BSBHRM417Support human resources functions and processes
  • BSBINS401Analyse and present research information
  • BSBINS402Coordinate workplace information systems
  • BSBINS408Provide information from and about records
  • BSBINS409Maintain and monitor digital information and records
  • BSBINS410Implement records systems for small business
  • BSBINS502Coordinate data management
  • BSBINS504Maintain digital repositories
  • BSBLDR411Demonstrate leadership in the workplace
  • BSBMKG431Assess marketing opportunities
  • BSBMKG433Undertake marketing activities
  • BSBMKG434Promote products and services
  • BSBOPS306Record stakeholder interactions
  • BSBOPS401Coordinate business resources
  • BSBOPS402Coordinate business operational plans
  • BSBOPS403Apply business risk management processes
  • BSBOPS404Implement customer service strategies
  • BSBOPS405Organise business meetings
  • BSBOPS406Participate in organisational governance
  • BSBPEF401Manage personal health and wellbeing
  • BSBPEF402Develop personal work priorities
  • BSBPEF403Lead personal development
  • BSBPEF501Manage personal and professional development
  • BSBPEF502Develop and use emotional intelligence
  • BSBPMG427Apply project procurement procedures
  • BSBPMG430Undertake project work
  • BSBPRC401Plan procurement
  • BSBPRC402Negotiate contracts
  • BSBPRC403Conduct international procurement
  • BSBPRC406Conduct e-procurement
  • BSBSTR401Promote innovation in team environments
  • BSBSTR402Implement continuous improvement
  • BSBSTR503Develop organisational policy
  • BSBSUS411Implement and monitor environmentally sustainable work practices
  • BSBSUS412Develop and implement workplace sustainability plans
  • BSBSUS413Evaluate and report on workplace sustainability
  • BSBSUS511Develop workplace policies and procedures for sustainability
  • BSBTEC401Design and produce complex text documents
  • BSBTEC402Design and produce complex spreadsheets
  • BSBTEC403Apply digital solutions to work processes
  • BSBTEC405Review and maintain organisation's digital presence
  • BSBXBD401Capture and store big data
  • BSBXBD402Test big data samples
  • BSBXBD403Analyse big data
  • BSBXBD404Use big data for operational decision making
  • BSBXBD405Develop procedures for managing big data
  • BSBXBD406Present big data insights
  • BSBXBD407Protect big data integrity
  • BSBXBD408Implement and review procedures for managing big data
  • BSBXCS401Maintain security of digital devices
  • BSBXCS402Promote workplace cyber security awareness and best practices
  • BSBXCS403Contribute to cyber security threat assessments
  • BSBXCS404Contribute to cyber security risk management
  • BSBXCS405Contribute to cyber security incident responses
  • BSBXDB501Support staff members with disability in the workplace
  • BSBXTW401Lead and facilitate a team
  • CPPCMN4009Develop team understanding of and commitment to sustainability
  • FNSACC312Administer subsidiary accounts and ledgers
  • FNSACC411Process business tax requirements
  • FNSACC412Prepare operational budgets
  • FNSTPB402Establish and maintain payroll systems
  • MSS015025Develop a business case for sustainability improvements
  • PSPPCM006Select providers and develop contracts
  • PSPPCM007Manage contracts
  • PSPPCM011Plan to manage a contract
  • PSPPCM018Conduct demand and procurement spend analysis
  • SIRXMKT002Use social media to engage customers
  • SIRXOSM005Develop a basic website for customer engagement
  • SIRXSLS003Achieve sales results
training.gov.au national register, BSB40120 release 1
Where it gets used

What careers does this lead to?

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Same training package

What skill sets come from the BSB training package?

Marketing and Communication Skill Set
BSBSS00108 · skill set guide
Micro Business Skill Set
BSBSS00102 · skill set guide
Workplace IT Foundations Skill Set
BSBSS00124 · skill set guide
Cyber Security Awareness Skill Set
BSBSS00094 · skill set guide
Introduction to Team Management Skill Set
BSBSS00109 · skill set guide
Workplace Foundations Skill Set
BSBSS00125 · skill set guide
Where to study

Where can I study BSB40120?

Providers listed on Get Course offering this qualification or its pathway. Enquire and the provider confirms details directly.

How we calculate these figures

Get Course maps BSB40120 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 5121) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IVs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: register training.gov.au, synced 12 September 2026; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; Occupation Shortage List 2025 assessment; NCVER Student Outcomes survey 2025 survey; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.