SIR20116Certificate IICurrentSIR training package

SIR20116 Certificate II in Community Pharmacy

SIR20116 is the nationally recognised Certificate II in Community Pharmacy. It prepares you for work as a pharmacy sales assistant. It has been the current version on the national register since 2016, when it replaced SIR20112. Employers posted about 238 pharmacy sales assistant jobs in June 2026, down 4.5% on a year earlier.

Often searched as Cert 2 in Community Pharmacy · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
238last month
Pharmacy sales assistant roles advertised across Australia
Holding close to last year's level
Long-term outlook
Weak
Zero structural signals up; not rated in shortage
Register status
Current
Replaced SIR20112 in 2016
Enrolments
Falling
Down 25.3% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The independent signals behind the Certificate II in Community Pharmacy are weak right now. The official shortage list does not rate its occupations in shortage and enrolments are falling. Weigh both sides.

Jobs and Skills Australia

Is the work there?

Job ads for pharmacy sales assistants are holding steady. About 238 pharmacy sales assistant jobs were advertised online in June 2026, down 4.5% on a year earlier. Over the last 12 months there were about 2,900 job ads, while 310 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 6214
238
Combined monthly online job ads across Pharmacy Sales Assistant, to June 2026

Official shortage list

Australia's official shortage list rates pharmacy sales assistants as not in shortage. The 2025 Occupation Shortage List rates Pharmacy Sales Assistant as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Pharmacy sales assistant jobs are projected to stay about flat. Jobs and Skills Australia projections put these occupations at 42,513 workers in May 2025, 43,539 by May 2030 (up 2.4%) and 45,292 by May 2035 (up 6.5%).

42,513
workers, May 2025
43,539
workers, May 2030
45,292
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Total VET Activity

Who is training

Fewer people are enrolling in the Certificate II in Community Pharmacy than a year ago. Across Australia, 415 people enrolled in 2024. In 2025 it was 310, down 25.3% in a year.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate II is typically 0.5 to 1 year of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to SIR20116 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for SIR20116 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate II in Community Pharmacy is 12 units: 4 core, plus 8 electives chosen from 13 options on the register. Prerequisites apply to Three of them, marked below.

  • HLTWHS001Participate in workplace health and safety
  • SIRCCCS001Interact with pharmacy customers
  • SIRCIND001Work effectively in a community pharmacy
  • SIRCINF001Use pharmacy practices for infection control
View the 13 elective options
  • SHBBCCS001Advise on beauty products and services
  • SHBBMUP002Design and apply make-up
  • SIRCIND002Support the supply of Pharmacy Medicines and Pharmacist Only Medicines
  • SIRCPPA001Assist customers with vitamins, minerals and supplements (has prerequisites)
  • SIRCPPA004Assist customers with oral care products (has prerequisites)
  • SIRCPPA006Assist customers with skin and anti-fungal products (has prerequisites)
  • SIRRINV001Receive and handle retail stock
  • SIRRMER001Produce visual merchandise displays
  • SIRRRTF001Balance and secure point-of-sale terminal
  • SIRXCEG008Manage disrespectful, aggressive or abusive customers
  • SIRXIND002Organise and maintain the store environment
  • SIRXSLS001Sell to the retail customer
  • SIRXSLS002Follow point-of-sale procedures
training.gov.au national register, SIR20116 release 2
Same training package

What skill sets come from the SIR training package?

Retail Leadership Transition Skill Set
SIRSS00035 · skill set guide
Community Pharmacy Dispensary
SIRSS00012 · skill set guide
Introduction to Community Pharmacy
SIRSS00030 · skill set guide
People Management in Retail
SIRSS00027 · skill set guide
Manage disrespectful, aggressive or abusive customers
SIRSS00022 · skill set guide
Retail Customer Engagement
SIRSS00024 · skill set guide
Where to study

Where can I study SIR20116?

No Get Course partner currently lists this qualification. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.

Browse courses
How we calculate these figures

Get Course maps SIR20116 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 6214) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Funding rows appear only after verification against the official state program list. Source vintages: Jobs and Skills Australia Internet Vacancy Index latest month June 2026; NCVER Total VET Activity 2025 collection; Occupation Shortage List 2025 assessment; employment projections May 2025 to May 2035 release; register training.gov.au, synced 6 September 2026; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.