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Start Making a Positive Impact on Your Community. Become a Qualified Residential Support Worker

Begin a rewarding career in community services with the CHC32015 Certificate III in Community Services. Ideal for those eager to empower and foster community well-being.

Flexible
24 HoursCourse Duration
Online + PlacementDelivery
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What You Get

Everything That Comes With This Course

Nationally Recognised Australian Qualification.
100% Online.
Study anywhere and anytime you want with 24/7 course access.
No exams, ever. Instead, assessments range from open books, multiple choice quizzes, portfolios, videos and written assessments.
Courses are curated to maintain engagement across video, written content, assignments & audio.
This course is a nationally recognised Australian qualification.
Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Assistant Community Services WorkerClient Contact OfficerMigrant WorkerNeighbourhood Centre WorkerResidential Support Worker

No specific job, salary or outcome is guaranteed.

What You'll Learn

The 12 Modules Inside The Course

The modules that make up the course, as published by the provider.

12Total Units

CHCCOM005Communicate And Work In Health Or Community Services
CHCCDE003Work Within A Community Development Framework
HLTWHS002Follow Safe Work Practices For Direct Client Care
BSBINM301Organise Workplace Information
HLTWHS006Manage Personal Stressors In The Work Environment
CHCCOM001Provide First Point Of Contact

 

CHCDIV001Work With Diverse People
CHCCCS016Respond To Client Needs
CHCCCS015Provide Individualised Support
CHCCCS023Support Independence And Wellbeing
CHCADV001Facilitate The Interests And Rights Of Clients
CHCPRP003Reflect On And Improve Own Professional Practice
Before You Ask

Questions People Ask First

What can I do with a Certificate III?

This qualification can prepare you for a range of roles in this industry. Entry requirements vary by employer, and some positions may require additional qualifications or supervised experience. Enquire for full details about career pathways.

How long does Cert III in Community Services take to complete?

This course is designed to be completed in approximately 12 months. Study timeframes may vary depending on your pace and prior experience.

Can I study Cert III in Community Services online?

Yes. This course is available online + placement. You can study from anywhere in Australia.

Is this a nationally recognised qualification?

Yes. This is a nationally recognised qualification on the Australian Qualifications Framework (AQF), delivered by a registered training organisation.

How much does Cert III in Community Services cost?

Pricing varies depending on payment method and any available discounts. Enquire for current pricing and payment options.

What are the entry requirements?

Entry requirements vary by provider. Common requirements include being at least 18 years of age and an Australian citizen or permanent resident. Enquire for the full entry requirements for this course.

About This Course

What This Course Is Really About

Empower Communities: Start Your Journey with a Certificate III in Community Services

Have you always been proactive and passionate in helping your community? Do you see yourself as a catalyst for positive change, empowering individuals and groups? Is a career where you can directly impact lives and foster community well-being your calling? If these questions resonate with you, the nationally recognised CHC32015 Certificate III in Community Services is your stepping stone into a fulfilling and impactful career in community services.

This comprehensive course covers a range of essential units, equipping you with the knowledge and skills to excel in community service roles. You'll delve into effective communication techniques, learn how to work legally and ethically within community service frameworks and understand how to work with diverse people. The course also includes units on health and safety in community services, providing first aid, and participating in workplace health and safety. Additionally, you'll gain insights into working with people with mental health issues, understanding and responding to domestic and family violence, and supporting community participation and social inclusion. These units are designed to provide a holistic understanding of the community services sector, preparing you for various challenges and opportunities.

Upon completing this course, a wide array of career paths opens up to you. Graduates often find fulfilling roles as assistant community services workers, client contact officers, migrant workers, neighbourhood centre workers, or residential support workers. These positions allow you to work directly with individuals and communities, offering support, guidance, and resources to improve their quality of life. The skills and knowledge gained from this course are highly valued in non-profit organizations, government agencies, and private sector roles focused on community development and support. Explore community services courses online to begin your journey in making a significant impact.

The College Behind It

Delivered By A Registered Training Organisation

OC
Open Colleges
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

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Course information on this page is sourced from the education provider and was last verified on 23 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.