CHC32015 Certificate III in Community Services

Start Making a Positive Impact on Your Community. Become a Qualified Residential Support Worker

Begin a rewarding career in community services with the CHC32015 Certificate III in Community Services. Ideal for those eager to empower and foster community well-being.

Illustration of four volunteers in blue uniforms sorting items into donation boxes labeled 'DONATION'. They are engaged and smiling, each handling different items, portraying a scene of active community service and teamwork.
Start Date
Start anytime.
Study for a minimum of 24 hours per week to complete modules in 12 months.
100% online with 160 hours of work placement, which will be completed in addition to your weekly study blocks.

Course Overview

Course Modules

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Career Outcomes

  • Assistant Community Services Worker 
  • Client Contact Officer 
  • Migrant Worker 
  • Neighbourhood Centre Worker 
  • Residential Support Worker

Course Fees Include

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Open Colleges (OC) | RTO #90796

Integrated Care and Management Training (ICMT) | RTO #90197

Payment Options

  • Pay upfront and receive big savings on your enrolment.
  • Pay as you go and then get started today and pay off while you study.
  • Unlock our exclusive monthly promotion for this course and study for less. Enquire now!

Work Placement

This course contains a minimum of 160 hours of work placement. Work placement hours can be done part-time or as a block, depending on the host organisation's requirements and availability. You will not achieve any units of competency unless you have completed your work placement hours. If you'd like to learn more about the work placement component of this course, please enquire now.

Course Entry Requirements

This course does not require specific formal education qualifications. However, you must be a minimum of 18 years old to enrol. Please note that this course is not open to student visa holders. For personalised assistance and more information, please enquire now.

Recognition of Prior Learning (RPL)

The course provider values the diverse skills and expertise you may have gained from various sources. These experiences can be acknowledged through the Recognition of Prior Learning (RPL) process. For a more comprehensive understanding of the RPL procedure or to discuss your RPL options, please enquire now.

About The Course

Empower Communities: Start Your Journey with a Certificate III in Community Services

Have you always been proactive and passionate in helping your community? Do you see yourself as a catalyst for positive change, empowering individuals and groups? Is a career where you can directly impact lives and foster community well-being your calling? If these questions resonate with you, the nationally recognised CHC32015 Certificate III in Community Services is your stepping stone into a fulfilling and impactful career in community services.

This comprehensive course covers a range of essential units, equipping you with the knowledge and skills to excel in community service roles. You'll delve into effective communication techniques, learn how to work legally and ethically within community service frameworks and understand how to work with diverse people. The course also includes units on health and safety in community services, providing first aid, and participating in workplace health and safety. Additionally, you'll gain insights into working with people with mental health issues, understanding and responding to domestic and family violence, and supporting community participation and social inclusion. These units are designed to provide a holistic understanding of the community services sector, preparing you for various challenges and opportunities.

Upon completing this course, a wide array of career paths opens up to you. Graduates often find fulfilling roles as assistant community services workers, client contact officers, migrant workers, neighbourhood centre workers, or residential support workers. These positions allow you to work directly with individuals and communities, offering support, guidance, and resources to improve their quality of life. The skills and knowledge gained from this course are highly valued in non-profit organizations, government agencies, and private sector roles focused on community development and support.


“Very good and I have managed to spend two years working as a Support Worker in Brisbane and now a new job as a residential worker with Emerge Aotearoa in New Zealand. Always helpful and happy to answer questions." - Sharon