TLI20421Certificate IICurrentTLI training package

TLI20421 Certificate II in Supply Chain Operations

TLI20421 is the nationally recognised Certificate II in Supply Chain Operations. It prepares you for work as a storeperson. It has been the current version on the national register since 2021, when it replaced TLI20420. Employers posted about 2,163 storeperson jobs in June 2026, up 4.4% on a year earlier.

Often searched as Cert 2 in Supply Chain Operations · Register data synced 19 Sept 2026 from training.gov.au
Online job ads · June 2026
2,163last month
Storeperson roles advertised across Australia
Holding close to last year's level
Long-term outlook
Mixed
One structural signal up; not rated in shortage
Register status
Current
Replaced TLI20420 in 2021
Enrolments
Falling
Down 14.5% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The signals behind the Certificate II in Supply Chain Operations are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. The official shortage list does not rate its occupations in shortage and enrolments are falling. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Job ads for storepersons are holding steady. About 2,163 storeperson jobs were advertised online in June 2026, up 4.4% on a year earlier. Over the last 12 months there were about 26,800 job ads, while 2,795 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 7411
2,163
Combined monthly online job ads across Storeperson, to June 2026

Official shortage list

Australia's official shortage list rates storepersons as not in shortage. The 2025 Occupation Shortage List rates Storeperson as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Storeperson jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 175,683 workers in May 2025, 188,366 by May 2030 (up 7.2%) and 199,001 by May 2035 (up 13.3%).

175,683
workers, May 2025
188,366
workers, May 2030
199,001
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes

How graduates do

Certificate II in Supply Chain Operations graduates do about as well as is typical at Certificate II level. In the 2025 NCVER Student Outcomes survey, 75.6% were employed or in further study after training. The typical Certificate II result is 77.6%, across 63 qualifications. Median income after training was $41,700, against $41,400 typical. 92.2% were satisfied with the training, against 91.4% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.

75.6%
employed or in further study after training (2025)
typical 77.6% across 63 Certificate IIs
$41,700
median income after training (2025)
typical $41,400 across 47 Certificate IIs
92.2%
satisfied with the training (2025)
typical 91.4% across 63 Certificate IIs
Level benchmarks are medians computed by Get Course across all Certificate IIs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity

Who is training

Fewer people are enrolling in the Certificate II in Supply Chain Operations than a year ago. Across Australia, 3,270 people enrolled in 2024. In 2025 it was 2,795, down 14.5% in a year. National data for TLI20421 starts in 2022.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate II is typically 0.5 to 1 year of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to TLI20421 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for TLI20421 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate II in Supply Chain Operations is 14 units: 5 core, plus 9 electives chosen from 71 options on the register.

  • TLIE1003Participate in basic workplace communication
  • TLIF0009Ensure the safety of transport activities (Chain of Responsibility)
  • TLIF0025Follow work health and safety procedures
  • TLIL0007Complete workplace induction procedures
  • TLIX0023Identify the roles and functions of the supply chain industry
View the 71 elective options
  • BSBINS201Process and maintain workplace information
  • BSBOPS203Deliver a service to customers
  • BSBOPS305Process customer complaints
  • BSBTEC201Use business software applications
  • FBPOPR2077Operate a bulk dry goods transfer process
  • FBPOPR3007Operate a bulk liquid transfer process
  • FBPOPR3008Load and unload tankers
  • HLTAID011Provide First Aid
  • TLIA0003Complete and check import/export documentation
  • TLIA0005Connect and disconnect reefer units
  • TLIA0010Identify goods and store to specifications
  • TLIA0019Despatch stock
  • TLIA0020Package goods
  • TLIA0021Participate in stocktakes
  • TLIA0022Pick and process orders
  • TLIA0023Receive goods
  • TLIA0024Replenish stock
  • TLIA0032Sort and consolidate mail and parcels
  • TLIA1001Secure cargo
  • TLIA2014Use product knowledge to complete work operations
  • TLIB0003Use and maintain minor mechanical equipment
  • TLIB0005Operate pooled equipment
  • TLIB0011Undertake general site maintenance
  • TLIB0012Maintain and use hand tools
  • TLIB2001Check and assess operational capabilities of equipment
  • TLIB2009Check conveyor operational status
  • TLIC1051Operate commercial vehicle
  • TLID0006Move materials mechanically using automated equipment
  • TLID0007Operate specialised load shifting equipment
  • TLID0011Use bulk transfer equipment (dry)
  • TLID0014Load and unload explosives/dangerous goods
  • TLID0015Load and unload goods/cargo
  • TLID0016Operate a forklift
  • TLID0020Shift materials safely using manual handling methods
  • TLID0021Store and handle dangerous goods and hazardous substances
  • TLID0042Handle furniture and effects
  • TLID0043Pack and unpack cartons during a removal
  • TLID2022Conduct weighbridge operations
  • TLID2045Operate specialised light load shifting equipment
  • TLID2047Prepare cargo for transfer with slings
  • TLIE0002Process workplace documentation
  • TLIE0006Present routine workplace information
  • TLIE0009Carry out basic workplace calculations
  • TLIE2007Use communications systems
  • TLIE2029Conduct workplace information briefings
  • TLIF0019Follow vehicle protocols for loading and unloading
  • TLIF0022Conduct housekeeping activities
  • TLIF2006Apply accident-emergency procedures
  • TLIF2010Apply fatigue management strategies
  • TLIF2012Apply safe procedures when handling/transporting dangerous goods or explosives
  • TLIF2018Operate firefighting equipment
  • TLIG0003Work effectively with others in a team
  • TLIG2007Work in a socially diverse environment
  • TLIH0003Prioritise courier delivery operations
  • TLIH0005Interpret road maps and navigate pre-determined routes
  • TLIJ0001Apply grain protection measures
  • TLIJ0002Implement grain monitoring measures
  • TLIJ2001Apply quality procedures
  • TLIK0003Perform electronic data interchange to transmit documentation
  • TLIK2010Use infotechnology devices in the workplace
  • TLIL2008Complete routine administrative tasks
  • TLIL2031Monitor and process attendance records
  • TLILIC0003Licence to operate a forklift truck
  • TLILIC0004Licence to operate an order picking forklift truck
  • TLIO0003Follow security procedures when working with goods and cargo
  • TLIP0001Sell products and services
  • TLIP2024Conduct financial transactions
  • TLIP2029Prepare and process financial documents
  • TLIU1009Monitor plant and equipment in an environmentally sustainable manner
  • TLIU2012Participate in environmentally sustainable work practices
  • TLIW0002Clean and inspect pooled equipment
training.gov.au national register, TLI20421 release 3
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Rail Adjustment Skill Set
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Where to study

Where can I study TLI20421?

No Get Course partner currently lists this qualification. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.

Browse courses
How we calculate these figures

Get Course maps TLI20421 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 7411) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IIs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; Occupation Shortage List 2025 assessment; NCVER Student Outcomes survey 2025 survey; register training.gov.au, synced 5 September 2026; register synced 19 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 19 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.