HLT41020Certificate IVCurrentHLT training package

HLT41020 Certificate IV in Ambulance Communications (Dispatch)

HLT41020 is the nationally recognised Certificate IV behind radio despatcher work. It has been the current version on the national register since 2020, when it replaced HLT41015. About 264 radio despatcher jobs were advertised in June 2026, down 5.8% on a year earlier.

Often searched as Cert 4 in Ambulance Communications (Dispatch) · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
264last month
Radio despatcher roles advertised across Australia
Down on a year earlier
Long-term outlook
Positive
Two structural signals up; current job ads down
Register status
Current
Replaced HLT41015 in 2020
Enrolments
Steady
Up 2.2% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The long-term signals behind the Certificate IV in Ambulance Communications (Dispatch) are positive, though current job advertising is below a year earlier. Radio despatchers are in national shortage and employment is projected to grow through 2035. Job ads in June 2026 were down 5.8% on a year earlier. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Employers are posting fewer radio despatcher jobs than a year ago. About 264 radio despatcher jobs were advertised online in June 2026, down 5.8% on a year earlier. Over the last 12 months there were about 3,300 job ads, while 230 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 5999
264
Combined monthly online job ads across Radio Despatcher, to June 2026

Official shortage list

Australia's official shortage list rates clinical coders as in shortage. The 2025 Occupation Shortage List rates Clinical Coder as in national shortage; Production Assistant (Film, Television, Radio or Stage), Proof Reader, Radio Despatcher, Facilities Administrator and Clerical and Administrative Workers nec as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Radio despatcher jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 21,864 workers in May 2025, 22,751 by May 2030 (up 4.1%) and 24,176 by May 2035 (up 10.6%).

21,864
workers, May 2025
22,751
workers, May 2030
24,176
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Total VET Activity

Who is training

Enrolments in the Certificate IV in Ambulance Communications (Dispatch) are steady. Across Australia, 225 people enrolled in 2024. In 2025 it was 230, up 2.2% in a year. National data for HLT41020 starts in 2022.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate IV is typically 0.5 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to HLT41020 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for HLT41020 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate IV in Ambulance Communications (Dispatch) is 14 units: 9 core, plus 5 electives chosen from 9 options on the register.

  • BSBMED301Interpret and apply medical terminology appropriately
  • CHCDIV001Work with diverse people
  • HLTOUT002Receive and respond to requests for ambulance service
  • HLTOUT003Assign and coordinate ambulance service resources
  • HLTOUT010Communicate in complex situations to support health care
  • HLTWHS001Participate in workplace health and safety
View all 9 core units
  • HLTWHS006Manage personal stressors in the work environment
  • PUAECO003Operate and control radio networks
  • PUAECO004Operate computer aided dispatch system
View the 9 elective options
  • CHCCOM001Provide first point of contact
  • CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG001Work legally and ethically
  • HLTAAP001Recognise healthy body systems
  • HLTAID011Provide First Aid
  • HLTAID014Provide Advanced First Aid
  • HLTINF006Apply basic principles and practices of infection prevention and control
  • HLTWHS003Maintain work health and safety
  • PUAECO002Process emergency incident calls and enquiries
training.gov.au national register, HLT41020 release 4
Same training package

What skill sets come from the HLT training package?

Occupational First Aid Skill Set
HLTSS00068 · skill set guide
Infection control Skill Set (Retail)
HLTSS00065 · skill set guide
Infection control Skill Set (Food Handling)
HLTSS00066 · skill set guide
Allied Health Assistance - Podiatry Skill Set
HLTSS00079 · skill set guide
Telehealth Administration skill set
HLTSS00043 · skill set guide
Oral Health Care Skill Set
HLTSS00073 · skill set guide
Where to study

Where can I study HLT41020?

No Get Course partner currently lists this qualification. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.

Browse courses
How we calculate these figures

Get Course maps HLT41020 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 5999) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Funding rows appear only after verification against the official state program list. Source vintages: register training.gov.au, synced 17 September 2026; NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; Occupation Shortage List 2025 assessment; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.