FNS51920DiplomaCurrentFNS training package

FNS51920 Diploma of Personal Injury and Disability Insurance Management

FNS51920 is the nationally recognised Diploma of Personal Injury and Disability Insurance Management. It prepares you for work as an insurance agent. It has been the current version on the national register since 2021, when it replaced FNS51915. Employers posted about 577 insurance agent jobs in June 2026, down 14.1% on a year earlier.

Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
577last month
Insurance agent roles advertised across Australia
Down on a year earlier
Long-term outlook
Mixed
One structural signal up; current job ads down
Register status
Current
Replaced FNS51915 in 2021
Enrolments
Rising
Up 11.1% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The signals behind the Diploma of Personal Injury and Disability Insurance Management are mixed, and both sides are worth weighing. Enrolments are rising. Job ads in June 2026 were down 14.1% on a year earlier and the official shortage list does not rate its occupations in shortage. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Employers are posting fewer insurance agent jobs than a year ago. About 577 insurance agent jobs were advertised online in June 2026, down 14.1% on a year earlier. Over the last 12 months there were about 7,600 job ads, while 50 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 6112
577
Combined monthly online job ads across Insurance Agent, to June 2026

Official shortage list

Australia's official shortage list rates insurance agents as not in shortage. The 2025 Occupation Shortage List rates Insurance Agent as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Insurance agent jobs are projected to stay about flat. Jobs and Skills Australia projections put these occupations at 16,703 workers in May 2025, 16,436 by May 2030 (down 1.6%) and 17,138 by May 2035 (up 2.6%).

16,703
workers, May 2025
16,436
workers, May 2030
17,138
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Total VET Activity

Who is training

Enrolments in the Diploma of Personal Injury and Disability Insurance Management are growing. Across Australia, 45 people enrolled in 2024. In 2025 it was 50, up 11.1% in a year. National data for FNS51920 starts in 2021.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Diploma is typically 1 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to FNS51920 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for FNS51920 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Diploma of Personal Injury and Disability Insurance Management is 11 units: 1 core, plus 10 electives chosen from 38 options on the register.

  • FNSPIM509Comply with regulatory frameworks
View the 38 elective options
  • BSBCMM411Make presentations
  • BSBFIN501Manage budgets and financial plans
  • BSBLDR522Manage people performance
  • BSBOPS404Implement customer service strategies
  • BSBOPS505Manage organisational customer service
  • BSBPMG430Undertake project work
  • BSBSUS511Develop workplace policies and procedures for sustainability
  • CHCCCS025Support relationships with carers and families
  • CHCCSM004Coordinate complex case requirements
  • CHCCSM006Provide case management supervision
  • CHCDIS004Communicate using augmentative and alternative communication strategies
  • CHCDIV001Work with diverse people
  • FNSFLT511Assist customers to budget and manage own finances
  • FNSINC411Conduct work according to professional practices in the financial services industry
  • FNSINC513Identify and apply complex ethical decision making to workplace situations
  • FNSINC514Apply ethical frameworks and principles to make and act upon decisions
  • FNSISV508Review and advise on claims costs, policies and procedures
  • FNSISV519Analyse financial, medical and psychological claims assessments
  • FNSISV522Work with legal teams to resolve non-routine and complex insurance claims
  • FNSISV531Issue insurance contracts covering non-routine and complex situations
  • FNSISV536Investigate insurance claims
  • FNSORG514Develop, monitor and supervise work practices to meet financial services regulatory requirements
  • FNSPIM313Work within the personal injury management sector
  • FNSPIM406Develop and maintain knowledge of personal injury management insurance
  • FNSPIM411Plan and implement rehabilitation and return to life strategies
  • FNSPIM415Manage personal injury case loads
  • FNSPIM505Use medical knowledge in the management of personal injury claims
  • FNSPIM516Promote health benefits of returning to work
  • FNSPIM517Manage complex return to work cases
  • FNSPIM518Evaluate and improve return to work programs
  • FNSPIM521Develop return to work or injury management strategies
  • FNSPIM522Facilitate workplace assessment with stakeholders for personal injury cases
  • FNSPIM531Facilitate the setting and achievement of goals in personal injury management
  • FNSRSK512Assess risks
  • MSMSUP390Use structured problem-solving tools
  • PSPGEN036Provide workplace coaching
  • PSPGEN053Provide leadership
  • TAEDEL402Plan, organise and facilitate learning in the workplace
training.gov.au national register, FNS51920 release 3
Same training package

What skill sets come from the FNS training package?

Payroll Administrator Skill Set
FNSSS00012 · skill set guide
Business Ethics and Conduct Skill Set
FNSSS00013 · skill set guide
Advanced Accounting Principles Skill Set
FNSSS00015 · skill set guide
Tax Law for Tax Agents Skill Set (Tax plans)
FNSSS00009 · skill set guide
Tax Law for Tax Agents Skill Set (Tax documentation)
FNSSS00008 · skill set guide
Accounting Principles Skill Set
FNSSS00014 · skill set guide
Where to study

Where can I study FNS51920?

No Get Course partner currently lists this qualification. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.

Browse courses
How we calculate these figures

Get Course maps FNS51920 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 6112) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Funding rows appear only after verification against the official state program list. Source vintages: employment projections May 2025 to May 2035 release; register training.gov.au, synced 16 September 2026; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; NCVER Total VET Activity 2025 collection; Occupation Shortage List 2025 assessment; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.