FNS20120Certificate IICurrentFNS training package

FNS20120 Certificate II in Financial Services

FNS20120 is the nationally recognised Certificate II in Financial Services. It prepares you for work as a financial and insurance clerks. It has been the current version on the national register since 2021, when it replaced FNS20115. 4,195 people enrolled in 2025, up 68.5% on the year before.

Often searched as Cert 2 in Financial Services · Register data synced 18 Sept 2026 from training.gov.au
Long-term outlook
Positive
Two structural signals up
Register status
Current
Replaced FNS20115 in 2021
Enrolments
Rising fast
Up 68.5% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The independent signals behind the Certificate II in Financial Services line up. Employment is projected to grow through 2035 and enrolments are rising. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Ten year outlook

Financial and insurance clerks jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 100 workers in May 2025, 103 by May 2030 (up 3%) and 108 by May 2035 (up 8%).

100
workers, May 2025
103
workers, May 2030
108
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes

How graduates do

Certificate II in Financial Services graduates find work less often than is typical at Certificate II level. In the 2025 NCVER Student Outcomes survey, 67.5% were employed or in further study after training. The typical Certificate II result is 77.6%, across 63 qualifications. 85.3% were satisfied with the training, against 91.4% typical.

67.5%
employed or in further study after training (2025)
typical 77.6% across 63 Certificate IIs
85.3%
satisfied with the training (2025)
typical 91.4% across 63 Certificate IIs
Level benchmarks are medians computed by Get Course across all Certificate IIs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity

Who is training

More people are choosing the Certificate II in Financial Services every year. Across Australia, 2,490 people enrolled in 2024. In 2025 it was 4,195, up 68.5% in a year. National data for FNS20120 starts in 2021.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate II is typically 0.5 to 1 year of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to FNS20120 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for FNS20120 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate II in Financial Services is 8 units: 4 core, plus 4 electives chosen from 12 options on the register.

  • BSBCMM211Apply communication skills
  • BSBTEC201Use business software applications
  • BSBWHS211Contribute to the health and safety of self and others
  • FNSINC311Work together in the financial services industry
View the 12 elective options
  • BSBTEC302Design and produce spreadsheets
  • FNSACC323Perform financial calculations
  • FNSFLT211Develop and use personal budgets
  • FNSFLT212Develop and use savings plans
  • FNSFLT213Develop knowledge of debt and consumer credit
  • FNSFLT214Develop knowledge of superannuation
  • FNSFLT215Develop knowledge of the Australian financial system and markets
  • FNSFLT216Develop knowledge of taxation
  • FNSRTS303Balance retail transactions
  • FNSRTS311Provide customer service in a retail agency
  • FNSRTS315Process customer accounts
  • FNSRTS316Process customer transactions in retail financial organisations
training.gov.au national register, FNS20120 release 2
Same training package

What skill sets come from the FNS training package?

Tax Law for Tax Agents Skill Set (Tax documentation)
FNSSS00008 · skill set guide
Commercial Law for Tax (Financial) Advisers Skill Set
FNSSS00006 · skill set guide
Commercial Law for Tax Agents Skill Set
FNSSS00005 · skill set guide
Payroll Administrator Skill Set
FNSSS00012 · skill set guide
Anti-money Laundering and Counter Terrorism Financing Skill Set
FNSSS00010 · skill set guide
Tax Law for Tax Agents Skill Set (Tax plans)
FNSSS00009 · skill set guide
Where to study

Where can I study FNS20120?

No Get Course partner currently lists this qualification. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.

Browse courses
How we calculate these figures

Get Course maps FNS20120 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 5520) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IIs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: NCVER Student Outcomes survey 2025 survey; NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; register training.gov.au, synced 15 September 2026; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.