CHC42021Certificate IVCurrentCHC training package

CHC42021 Certificate IV in Community Services

CHC42021 is the nationally recognised Certificate IV behind community worker work. It has been the current version on the national register since 2022, when it replaced CHC42015. About 1,238 community worker jobs were advertised in June 2026, up 1.4% on a year earlier.

Often searched as Cert 4 in Community Services · Register data synced 18 Sept 2026 from training.gov.au
Online job ads · June 2026
1,238last month
Community worker roles advertised across Australia
Holding close to last year's level
Long-term outlook
Mixed
Two structural signals up; not rated in shortage
Register status
Current
Replaced CHC42015 in 2022
Enrolments
Rising
Up 27.2% in a year
Funding status
Verification pending
Checked against official state program lists
The short answer

The signals behind the Certificate IV in Community Services are mixed, and both sides are worth weighing. Employment is projected to grow through 2035 and enrolments are rising. The official shortage list does not rate its occupations in shortage. These are official statistics, not a promise about your result.

Jobs and Skills Australia

Is the work there?

Job ads for community workers are holding steady. About 1,238 community worker jobs were advertised online in June 2026, up 1.4% on a year earlier. Over the last 12 months there were about 15,600 job ads, while 11,325 people were training in the qualification nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.

Jobs and Skills Australia, Internet Vacancy Index · latest month June 2026 · ANZSCO 4117
1,238
Combined monthly online job ads across Community Worker, to June 2026

Official shortage list

Australia's official shortage list rates community workers, disabilities services officers, family support workers, parole or probation officers, residential care officers and youth workers as not in shortage. The 2025 Occupation Shortage List rates Community Worker, Disabilities Services Officer, Family Support Worker, Parole or Probation Officer, Residential Care Officer and Youth Worker as not in shortage.

Jobs and Skills Australia, Occupation Shortage List · 2025 assessment

Ten year outlook

Community worker jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 96,486 workers in May 2025, 102,315 by May 2030 (up 6%) and 107,955 by May 2035 (up 11.9%).

96,486
workers, May 2025
102,315
workers, May 2030
107,955
workers, May 2035
Jobs and Skills Australia employment projections · May 2025 to May 2035
Occupation mapping by Get Course, shown with ANZSCO codes so it can be checked.
NCVER Student Outcomes

How graduates do

Certificate IV in Community Services graduates find work less often than is typical at Certificate IV level. In the 2025 NCVER Student Outcomes survey, 84.8% were employed or in further study after training. The typical Certificate IV result is 89.9%, across 71 qualifications. Median income after training was $60,600, against $63,400 typical. 91.2% were satisfied with the training, against 87.8% typical. Income here is the survey median about six months after training. It includes part-time work, so it is not the full-time award rate.

84.8%
employed or in further study after training (2025)
typical 89.9% across 71 Certificate IVs
$60,600
median income after training (2025)
typical $63,400 across 50 Certificate IVs
91.2%
satisfied with the training (2025)
typical 87.8% across 71 Certificate IVs
Level benchmarks are medians computed by Get Course across all Certificate IVs in the same collection, not official NCVER benchmarks.
NCVER Student Outcomes · 2025 survey
NCVER Total VET Activity

Who is training

Enrolments in the Certificate IV in Community Services are growing. Across Australia, 8,900 people enrolled in 2024. In 2025 it was 11,325, up 27.2% in a year. National data for CHC42021 starts in 2023.

NCVER Total VET Activity · 2025 collection
training.gov.au · Australian Qualifications Framework

What does studying it involve?

The register and the national framework set some of this. Providers set the rest.

How long it takes
A Certificate IV is typically 0.5 to 2 years of full-time study under the Australian Qualifications Framework. Providers set the exact length and pace.
Delivery
Providers set the delivery mode.
Credit for experience
Recognition of prior learning applies to CHC42021 like any qualification on the national register: an approved provider assesses your evidence against each unit.
training.gov.au national register; Australian Qualifications Framework.
State subsidised training lists

What does it cost, and who funds it?

State funding for CHC42021 is being verified against official program lists.

Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.

Official state subsidised training program lists, verified per state. Full-fee prices will appear here as partner courses are listed.
training.gov.au · unit packaging

What is in the qualification

The Certificate IV in Community Services is 15 units: 7 core, plus 8 electives chosen from 97 options on the register. One unit has prerequisites, marked below.

  • CHCADV001Facilitate the interests and rights of clients
  • CHCCOM002Use communication to build relationships
  • CHCDFV001Recognise and respond appropriately to domestic and family violence
  • CHCDIV001Work with diverse people
  • CHCLEG001Work legally and ethically
  • CHCPRP001Develop and maintain networks and collaborative partnerships
View all 7 core units
  • HLTWHS002Follow safe work practices for direct client care
View the 97 elective options
  • CHCADV002Provide advocacy and representation services
  • CHCADV003Represent clients in court
  • CHCAOD001Work in an alcohol and other drugs context
  • CHCAOD002Work with clients who are intoxicated
  • CHCAOD003Provide needle and syringe services
  • CHCAOD004Assess needs of clients with alcohol and other drugs issues
  • CHCAOD005Provide alcohol and other drugs withdrawal services
  • CHCCCS001Address the needs of people with chronic disease
  • CHCCCS003Increase the safety of individuals at risk of suicide
  • CHCCCS004Assess co-existing needs
  • CHCCCS006Facilitate individual service planning and delivery
  • CHCCCS008Develop strategies to address unmet needs
  • CHCCCS009Facilitate responsible behaviour
  • CHCCCS010Maintain a high standard of service
  • CHCCCS014Provide brief interventions
  • CHCCCS017Provide loss and grief support
  • CHCCCS018Provide suicide bereavement support
  • CHCCCS019Recognise and respond to crisis situations
  • CHCCCS020Respond effectively to behaviours of concern
  • CHCCCS028Provide client-centred support to people in crisis
  • CHCCCS030Determine and respond to carer needs
  • CHCCCS031Provide individualised support
  • CHCCCS033Identify and report abuse
  • CHCCCS037Visit client residence
  • CHCCCS038Facilitate the empowerment of people receiving support
  • CHCCDE019Work within a community development framework
  • CHCCDE020Implement participation and engagement strategies
  • CHCCDE021Develop and support community resources
  • CHCCDE022Work to empower Aboriginal and/or Torres Strait Islander communities
  • CHCCDE023Develop and deliver community projects
  • CHCCOM001Provide first point of contact
  • CHCCSM009Facilitate goal directed planning
  • CHCCSM010Implement case management practice
  • CHCCSM017Facilitate and review case management
  • CHCDEV004Confirm developmental status
  • CHCDFV002Provide support to children affected by domestic and family violence
  • CHCDFV003Promote community awareness of domestic and family violence
  • CHCDFV004Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
  • CHCDFV005Provide domestic and family violence support in non-English speaking background communities
  • CHCDIS011Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS014Develop and use strategies for communication with augmentative and alternative communication systems
  • CHCDIS017Facilitate community participation and social inclusion
  • CHCDIS019Provide person-centred services to people with disability with complex needs
  • CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCEDU003Provide sexual and reproductive health information to clients
  • CHCEDU005Work with clients to identify financial literacy education needs
  • CHCEDU006Improve clients' fundamental financial literacy skills
  • CHCEDU007Provide group education on consumer credit and debt
  • CHCEDU009Provide parenting, health and well-being education
  • CHCEDU010Prepare and evaluate relationship education programs
  • CHCEDU011Work with parents or carers of very young children
  • CHCEDU012Facilitate couple processes in group work
  • CHCFAM001Operate in a family law environment
  • CHCFAM003Support people to improve relationships
  • CHCFAM004Facilitate changeovers
  • CHCFAM005Facilitate and monitor contact
  • CHCFAM006Assist families to self-manage contact
  • CHCFAM009Facilitate family intervention strategies
  • CHCFAM010Provide intervention support to families
  • CHCGMB001Assess the needs of clients with problem gambling issues
  • CHCGRP002Plan and conduct group activities
  • CHCGRP003Plan, facilitate and review psycho-educational groups
  • CHCGRP004Deliver structured programs
  • CHCINM002Meet community information needs
  • CHCLEG002Interpret and use legal information
  • CHCLLN001Respond to client language, literacy and numeracy needs
  • CHCMED004Prepare for mediation
  • CHCMED005Facilitate mediation
  • CHCMED006Consolidate and conclude mediation
  • CHCMGT005Facilitate workplace debriefing and support processes
  • CHCMGT006Coordinate client directed services
  • CHCMHS001Work with people with mental health issues
  • CHCMHS003Provide recovery oriented mental health services
  • CHCMHS011Assess and promote social, emotional and physical wellbeing
  • CHCPAL003Deliver care services using a palliative approach
  • CHCPAL004Contribute to planning and implementation of care services using a palliative approach (has prerequisites)
  • CHCPAS003Plan for the provision of pastoral and spiritual care
  • CHCPAS004Provide pastoral and spiritual care
  • CHCPOL001Contribute to the review and development of policies
  • CHCPRP003Reflect on and improve own professional practice
  • CHCPRP005Engage with health professionals and the health system
  • CHCPRT025Identify and report children and young people at risk
  • CHCPRT026Support the rights and safety of children and young people
  • CHCPRT027Work collaboratively to maintain an environment safe for children and young people
  • CHCSET003Work with forced migrants
  • CHCSET004Undertake bicultural work with forced migrants in Australia
  • CHCSOH013Work with people experiencing or at risk of homelessness
  • CHCSOH014Manage and maintain tenancy agreements and services
  • CHCSOH021Work with clients within the social housing system
  • CHCVOL002Lead volunteer teams
  • CHCVOL003Recruit, induct and support volunteers
  • CHCVOL004Manage volunteer workforce development
  • CHCYTH013Engage respectfully with young people
  • CHCYTH014Work effectively with young people in the youth work context
  • CHCYTH015Support young people to create opportunities in their lives
  • HLTAID011Provide First Aid
  • HLTWHS006Manage personal stressors in the work environment
training.gov.au national register, CHC42021 release 2
Same training package

What skill sets come from the CHC training package?

Administer and Monitor Medication Skill Set
CHCSS00067 · skill set guide
Problem Gambling Skill Set
CHCSS00111 · skill set guide
Entry to Certificate IV in Disability Support
CHCSS00125 · skill set guide
Individual Support - Ageing
CHCSS00129 · skill set guide
Where to study

Where can I study CHC42021?

Providers listed on Get Course offering this qualification or its pathway. Enquire and the provider confirms details directly.

How we calculate these figures

Get Course maps CHC42021 to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 4117) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Outcome benchmarks marked “typical” are medians computed by Get Course across all Certificate IVs in the same NCVER collection; they are derived figures, not official NCVER benchmarks. Funding rows appear only after verification against the official state program list. Source vintages: Occupation Shortage List 2025 assessment; register training.gov.au, synced 13 September 2026; NCVER Total VET Activity 2025 collection; employment projections May 2025 to May 2035 release; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; NCVER Student Outcomes survey 2025 survey; register synced 18 Sept 2026. Page last updated 19 Sept 2026.

About this page. Every number on this page shows its source and date. Register data synced 18 Sept 2026 from training.gov.au. Compiled by Get Course from public data sources. It is not provided or endorsed by any training organisation, and nothing here is advice about your individual situation. Statistics describe groups; your result depends on you. If you represent a training organisation and want to correct or add to this page, contact hello@getcourse.com.au.