SIR30216 Certificate III in Retail

Elevate Your Retail Skills and Knowledge with a Nationally Recognised Qualification in Retail

Do you have a natural talent and passion in salesmanship and would like to start a career in retail? Or are you a current retail assistant looking for a nationally recognised course to help you elevate your skills and climb the career ladder? The SIR30216 Certificate III in Retail is designed especially for you! This course is your gateway to understanding the ins and outs of retail operations and customer service excellence.

This course contains comprehensive units and 120 hours of work placement to provide a hands-on learning experience about engaging with customers, understanding and responding to their needs, and providing exceptional service. It also delves into critical operational topics such as managing stock, controlling inventory, and understanding merchandising. Additionally, you will gain insights into the critical aspects of workplace health and safety in a retail setting. 

A standout feature of this course is its practical application. You will be able to engage in work placements or simulated retail environments, providing invaluable real-world experience in this industry. This hands-on approach will enhance your learning and build confidence and practical skills essential in any retail role.

Upon completion of this course, you will be prepared to qualify for certain roles in the retail sector, such as retail assistant, customer service representative, stock controller, or visual merchandiser. This qualification opens doors to a career path that is both dynamic and rewarding, with opportunities for growth and advancement in the ever-evolving retail landscape.