Nationally Recognised · ICT40120

How to Get Started in Systems Administration

Whether you fix machines at work or want to start, here is the systems track. Topics cover hardware, operating systems, help desk work, cloud and threat awareness. Study online at the speed you choose.

ICT40120national code
From $77a week
12-18 Monthsfor most students
No Examsever
At a Glance

Course Snapshot

Study AreaSystems administration support
National CodeICT40120
DeliveryOnline, self paced
StartStart immediately
AssessmentScenario projects and a portfolio
PaymentsFrom $77 per week
Comes with
  • Nationally recognised, ICT40120
  • Hardware, operating systems and help desk
  • Remote support work is a topic
  • A training plan keeps you on track
Who It’s For

Why Do This Course

Be The One Who Fixes It

Every office has someone. It could be you.

Formalise What You Do

You already help people. Put a code on it.

Teach As Well As Fix

One to one instruction is part of the course.

Where The Skills Fit

Where These Skills Could Take You

Systems people keep the working day working. It looks like accounts, updates, backups and the queue of small things that stop people.

Systems Administrator

Run the servers, accounts and backups.

IT System Administrator

Keep the office systems steady day to day.

IT Systems Manager

Plan the systems, not just fix them.

Roles where these skills are useful, not promised outcomes. Every workplace is different, and some ask for more study or experience.

The Course

What You'll Learn

Foundations, then the machines, then the users.

01
Core ICT Foundations
The base every systems job needs.
ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
ICTICT443 Work collaboratively in the ICT industry
ICTICT435 Create technical documentation
ICTICT441 Provide one-to-one instruction
BSBCRT404 Apply advanced critical thinking to work processes
02
Systems And Hardware
Keeping the machines alive.
ICTICT445 Connect and configure devices and hardware components
ICTSAS436 Evaluate ICT system status
ICTSAS438 Implement maintenance procedures
ICTSAS441 Support ICT system software
ICTSAS443 Support operating system users and troubleshoot applications
03
Service Desk And Cloud
The people side, and where it all lives now.
ICTSAS432 Identify and resolve client ICT problems
ICTSAS442 Provide first-level remote help desk support
ICTCLD401 Configure cloud services
BSBXCS404 Contribute to cyber security risk management
ICTPRG302 Apply introductory programming techniques
Included

What You’ll Get

In the Course

  • Hardware, connect and configure devices
  • Systems, evaluate status and maintain
  • Help desk, first-level remote support
  • Cloud, configure cloud services

As a Student

  • Pace, self paced with a plan
  • No exams, projects and a portfolio
  • Teaching, provide one-to-one instruction
  • Support, an Australian based team
Why This One

What Makes It Different

Three things that make the systems track useful.

01
Remote Help Desk

First-level remote support is its own topic.

02
Maintenance On Schedule

Evaluate system status, then keep it healthy.

03
Cloud On Top

Evaluate and configure cloud services too.

The Credentials

What You'll Earn

NATIONALLY RECOGNISED

ICT40120 Certificate IV in Information Technology

Studied with a systems administration focus

ICT40120

Certificate IV in Information Technology, on the register.

Support Skills

Remote help desk and troubleshooting.

A Pathway Up

On to the Diploma of Information Technology.

Getting Started

How It Works

Step one

Ask About The Work

What the support tasks look like.

Step two

Check Your Setup

A modern computer and fast internet.

Step three

Sort A Payment

Upfront, or fortnightly or monthly.

Step four

Enrol And Start

Begin immediately, no intake to wait for.

The Investment

How to Get Started

From $77 / week
Pay upfront, or spread the cost fortnightly or monthly.
Flexible payment plans
Pay fortnightly or monthly
Government funding may be available in some states
Skilling South Australia and User Choice schemes apply
Enquire Now
Good to Know

Common Questions

Do I need experience?

None is asked for before you enrol.

What do I need at home?

A modern computer, fast internet, and a camera.

How long does it take?

Most students take twelve to eighteen months.

Are there exams?

None, ever. Projects and a portfolio instead.

Where can it lead?

On to the Diploma of Information Technology.

Is this nationally recognised?

Yes. ICT40120 Certificate IV in Information Technology is on the national register, taken here with a systems administration focus.

Can I pay it off?

Yes, fortnightly or monthly on a plan.

Delivered By

About the College

Upskilled is a Registered Training Organisation, RTO number 40374.

Support sits with an Australian team, before and after you enrol.

ICT40120RTO 40374Help deskNo exams
The Office Runs

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Picture the Monday nobody notices, because nothing went down.

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