Diploma · CHC52025

Ready to Step Into Case Management?

Thinking about moving from front line work into case management? The diploma covers assessment, crisis response and coordinating programs. Your caseload and your hours do the talking here.

CHC52025nationally recognised
8 weeks to 6 monthsfor the RPL process
100 hoursof sector work already done
Assessment onlyno training delivered
Onlineflexible around your caseload
At a Glance

Course Snapshot

Study AreaCommunity Services
LevelDiploma, nationally recognised
How LongAbout 8 weeks to 6 months
Study ModeOnline RPL, assessment only
EvidencePortfolio, interview, observation
FeesAsk a course adviser
Comes with
  • You must be working in the sector now
  • About six months of experience
  • One on one interview with an assessor
  • Basic computer skills needed
Who It’s For

Why Do This Course

Put A Diploma Behind Your Caseload

You assess needs, handle crises and coordinate services already. RPL matches that against the diploma units. Nothing is taught back to you.

Move Into Coordination

This level covers case management, program coordination and supervising others. Those roles usually ask for a diploma on file. This is how you get one.

Nobody Drops A Client

There are no classes and no set start dates. Evidence comes out of the work you carry now. Your caseload holds.

Where The Skills Fit

Where These Skills Could Take You

Community services keep hunting for people who can hold a caseload and steady a program. The work is easy to picture. An intake that finds the real problem, a plan that holds, and a new worker you brief on Monday.

Case Manager

Running and reviewing cases end to end. Assessment and case management units sit here.

Program Coordinator

Building and running services rather than only delivering them. Community development feeds straight in.

Team Supervisor

Supervising workers and volunteers. Debriefing, compliance and wellbeing come with it.

Community Services Worker

Person centred delivery to people, groups and communities. Crisis and diversity work are daily.

Family Violence Support Worker

Recognising and responding to domestic and family violence. The dedicated unit points here.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience.

The Course

What Gets Assessed

Twenty units of competency, all assessed on evidence.

01
Assessment And Case Work
The core of a diploma level caseload.
CHCCCS004 Assess co-existing needs
CHCCSM017 Facilitate and review case management
CHCMGT006 Coordinate client directed services
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCCS009 Facilitate responsible behaviour
02
Crisis, Violence And Safety
The days that go sideways, handled with care.
CHCCCS019 Recognise and respond to crisis situations
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCMGT005 Facilitate workplace debriefing and support processes
BSBPEF401 Manage personal health and wellbeing
HLTWHS003 Maintain work health and safety
03
Programs And Community
Building services rather than only delivering them.
CHCCCS007 Develop and implement service programs
CHCCDE027 Implement community development strategies
CHCDIS017 Facilitate community participation and social inclusion
CHCCOM004 Present information to stakeholder groups
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
04
Culture, Diversity And The Law
The duties that sit under every file.
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCPRP003 Reflect on and improve own professional practice
Included

What You’ll Get

In the Process

  • Self assessment first, it maps your skills before anything else
  • Workplace portfolio, gathered from the service you work in
  • Competency interview, one on one with a qualified assessor
  • Conditions checklist, records the resources you have access to

As a Candidate

  • No classes, assessment only, so your caseload holds
  • Eight weeks to six months, the pace is mostly set by you
  • Advisers weekdays, nine to five by phone or email
  • Alternatives if you fall short, other options get looked at with you
Why This One

What Makes It Different

Here is what stands out about this pathway.

01
Assessment Only, By Design

No training or delivery is offered for this award. It is an RPL pathway from start to finish. The assessor works from what you can already do.

02
Your Own Files Are The Evidence

A workplace portfolio, observation records and an interview carry the load. A supervisor confirms what you handle. Most of it comes from a normal month.

03
Hours That Cannot Overlap

CHCDEV005 asks for at least 100 hours of workplace time on its own. Those hours cannot be counted against another unit as well.

04
Your Workplace Counts

An assessment conditions checklist records the facilities, resources and equipment you use. That can be your workplace or a host service. It forms part of the file.

The Credentials

What You'll Earn

NATIONALLY RECOGNISED

CHC52025 Diploma of Community Services

Nationally recognised · Traxion Training RTO 32254

A Nationally Recognised Award

You finish with CHC52025 Diploma of Community Services. It is the same award as the taught pathway.

Issued By A Registered RTO

Traxion Training is RTO 32254, trading name of Training Management Pty Ltd.

Or A Statement Of Attainment

Where only some units are met, a statement of attainment covers those. The rest can follow later.

Getting Started

How It Works

Step one

Ask About The Pathway

Send an enquiry and a course adviser gets in touch. They outline how RPL runs before you commit.

Step two

Check Your Hours

You need about six months in the sector and 100 hours of the work described. The adviser checks this with you.

Step three

Fill In The Self Assessment

You map your own skills against the units first. It shows where your evidence is strongest.

Step four

Build Your Evidence File

Portfolio, observation records, supervisor sign off and your interview. The assessor decides from there.

Good to Know

Common Questions

Do I need experience?

Yes. About six months in community services, disability or healthcare, and at least 100 hours of related work.

Is any of it taught?

No. No training or delivery is offered for this award. It runs as an assessment only RPL pathway.

How long does it take?

Between about eight weeks and six months. It mostly depends on how fast you work through the assessment kit.

Which unit has its own hours rule?

CHCDEV005. It asks for at least 100 hours of workplace time, and those hours cannot be counted against another unit as well.

What do I have to hand in?

A self assessment questionnaire, an evidence list and workplace portfolio, and observation records. A supervisor confirms your work, then you sit a competency interview.

What if I am short on hours?

Say so early. RPL is only offered to people who have worked those hours and are still in the industry. Alternatives get looked at with you.

What do I need at home?

Basic computer skills and access to a computer. Everything else comes from your workplace.

Is this course accredited?

Yes. CHC52025 Diploma of Community Services is nationally recognised, and Traxion Training is RTO 32254. RPL leads to the same award as the taught pathway.

Can I get a refund?

Conditions of enrolment, refunds and the assessment guarantee sit in the terms and conditions. The student handbook has more detail.

Delivered By

About the College

This pathway is delivered by Traxion Training, RTO 32254. It is an assessment only RPL provider working across community services and health.

For this award no training or delivery is offered, so the whole pathway runs on evidence. Course advisers outline the process at the start and gather evidence that you can manage the requirements. Phone and email support run weekdays, nine to five.

RTO 32254Assessment only RPLNo training deliveredAdvisers weekdays nine to five
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Picture the case plan meeting where the file is yours to run.

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