Learn the business side of hospitality, operations, events, and guest experience, with a credential endorsed by the Institute of Hospitality.
Learn the business side of hospitality, operations, events, and guest experience, with a credential endorsed by the Institute of Hospitality.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Topic 1Introduction to Human Nutrition & CookingTopic 2Kitchen and Food ManagementTopic 3Planning a MenuTopic 4Scope and Nature of Catering Services & Personnel ManagementTopic 5Management of Catering ServicesTopic 6Introduction to the Bar IndustryTopic 7Alcoholic BeveragesTopic 8Non-Alcoholic BeveragesTopic 9Mixing Drinks & Service ProceduresTopic 10Fundamentals of Wine AppreciationTopic 11Travel Industry OverviewTopic 12DestinationsTopic 13Money, Insurance, Legalities and Other IssuesTopic 14AccommodationTopic 15Travel Agency Procedure SystemsTopic 16Transport – Airline ReservationsTopic 17Transport – Car RentalTopic 18Transport – OtherTopic 19Package ToursTopic 20Scope & Nature of Hotel ManagementTopic 21Organisation of the WorkplaceTopic 22Staff ManagementTopic 23Control Systems in HotelsTopic 24Front Desk ManagementTopic 25Servicing Rooms & General CleaningTopic 26Building & Facility ManagementTopic 27Activities ManagementTopic 28Food Service in HotelsTopic 29Starting Up & Business Types and StructuresTopic 30Preparing your Business PlanTopic 31Introduction to Accounting & BookkeepingTopic 32Certificate in XeroTopic 1Certificate in Digital Marketing with AIWhat you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successfully completing the course, students receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office, and endorsed by the Institute of Hospitality.
Students have unlimited access to tutor support via phone and email during business hours, with tutors available to assist with course content and questions throughout the learning journey.
Upon enrolment, students receive instant access to the Career Centre, including latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation resources.
The course is fully online and self-paced, allowing students to study whenever suits them around work, family, or daily life.
Students have the opportunity to network with key players in the Australian hospitality and tourism sector, with access to exclusive insights from industry professionals, event planners, and business owners.
Upon completion, students can verify their qualification with SEEK Pass and share it on SEEK to stand out to employers as a qualified, job-ready candidate.
An optional upgrade to the Career Success Bundle provides expert career coaching, a personalised career plan, LinkedIn profile review, and proven job success strategies.
This programme has been reviewed and endorsed by the Institute of Hospitality, an international professional body committed to continuing professional development and lifelong learning.
Optional certificate that unlocks after completing the core pathway modules, covering…
The Career Academy is an online education provider helping 25,000+ students each year. They offer 100% online, self-paced courses with a 10-day money back guarantee, flexible payment plans (e.g. $25 per week), and unlimited 24/7 support via email and phone. Courses are industry-accredited and cover areas including psychology and counselling, medical reception, bookkeeping, dog grooming, and more. Student stories highlight career changers and upskilling across diverse industries.
A few simple steps from enquiry to your first day.
Dedicated career services to help graduates move into work.
Ongoing support throughout your studies, including post-placement support.
This course covers the core business skills behind successful hospitality operations: front office management, food and beverage coordination, events, sales, and guest experience. Students learn how these functions work together and how to manage them effectively across hotels, venues, and tourism businesses.
Delivered by The Career Academy, the course suits people entering hospitality, current staff building toward supervisory roles, or career changers who want a structured pathway into the industry. No prior experience is required.
Study is 100% online and self-paced, with up to 18 months of access and around 400 study hours. Unlimited tutor support is available during business hours throughout the course.
Enquire about this course and a course advisor from The Career Academy will be in touch with pricing and next steps.
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Last updated: July 2026