Learn the practical skills to work confidently in reception and office support roles, with ICOES and CPD endorsement included.
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Upon completion, receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.
Access unlimited tutor support via phone and email during business hours from industry expert tutors.
Study 100% online at any time that suits you, with 6 months access and approximately 140 hours of content. No fixed class times.
Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation resources.
Optional upgrade providing expert career coaching, a personalised career plan, LinkedIn profile review, and proven job success strategies.
On completion, verify your qualification from The Career Academy with SEEK Pass and share it on SEEK to stand out to employers as a qualified, job-ready candidate.
Free 12-month membership to the Australian Institute of Office Professionals on completion, including access to networking events, professional development resources, and the opportunity to join a division committee.
This course has no exams, ever. Assessment is practical and activity-based.
Additional certification (ICOES) issued alongside the course.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
No specific job, salary or outcome is guaranteed.
Many students use this course as a foundation before moving into further admin or business study, such as a Bachelor of Business.
Payment Plan – $15 per week. No deposit, no credit check. 10-day money back guarantee.
Confirmed by the provider when you enquire.
Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.
There are no formal entry requirements listed for this course, making it accessible to career starters and career changers alike. Basic computer literacy and English language skills will help you get the most from the content. Submit an enquiry to confirm any current enrolment conditions.
Students receive 6 months of access to complete the course. The content covers approximately 140 hours of study. Because the course is fully self-paced, you can fit study around your existing commitments.
The course is delivered 100% online and self-paced, there are no fixed class times. Unlimited tutor support is available via phone and email during business hours from industry expert tutors.
This course does not include a work placement. The focus is on building practical, workplace-ready skills through activity-based learning. Career support resources, including CV templates, a personalised CV review, and interview preparation, are available from day one.
On completion, you receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office, along with CPD Points. The credential can be verified and shared with employers through SEEK Pass. This course is a professionally endorsed training credential, it is not a government-accredited or AQF-registered qualification.
A weekly payment plan may be available for this course. Submit a Get Course enquiry to confirm current pricing and payment options.
This course covers the core skills used every day in reception and office environments, from managing calls and greeting visitors to handling administrative tasks and supporting a team. Students learn practical, workplace-ready techniques across around 140 hours of content.
Delivered by The Career Academy, the course suits career changers, school leavers, and anyone looking to move into a front-of-house or office support role. Assessment is entirely activity-based, no exams.
On completion, graduates receive an ICOES-accredited Certificate of Achievement, CPD Points, and a SEEK Pass verified credential to share with employers.
You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.
Enquire Now →Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.