Build the front-desk skills healthcare clinics need. This certificate covers medical terminology, patient communication, and practice software.
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Upon successfully completing the course, you'll be awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office and recognised by the International Approval & Recognition Council.
Access unlimited tutor support via phone and email during business hours. Tutors are industry experts passionate about your success and available for both quick questions and detailed guidance.
Study entirely online at your own pace with 6 months of course access, fitting learning around work, family, and daily life with no fixed class times.
Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, interview preparation resources, and a five-step job success process.
As a MedTech Partner, The Career Academy provides exclusive access to MedTech software, updated course content, and the latest MedTech functions, tips and tricks to give you a competitive edge in healthcare environments.
Upon completion, verify your qualification from The Career Academy with SEEK Pass so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.
Optional upgrade including expert career coaching, a personalised career plan, LinkedIn profile review, and proven strategies for job and career success.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Indicative market figures from publicly available Australia data (ABS · Jobs and Skills Australia). No specific job, salary or outcome is guaranteed.
The modules that make up the course, as published by the provider.
Graduate Hannah went on to pursue a Bachelor of Business after completing a reception and office support course at The Career Academy, demonstrating a pathway to further higher education.
Payment Plan – $15 per week. Pay weekly, fortnightly or monthly. 10-day money back guarantee.
Confirmed by the provider when you enquire.
Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.
There are no formal academic entry requirements listed for this course. It suits school leavers, career changers, and existing admin workers moving into healthcare. Submit an enquiry to confirm any current prerequisites before enrolling.
A weekly payment plan may be available, making it easier to spread the cost over time. Submit a Get Course enquiry to confirm current pricing and payment options.
Students have 6 months of course access and the content is designed around approximately 100 hours of study. Because it is fully self-paced, some students complete sooner depending on the hours they can commit each week.
The course is delivered 100% online and self-paced by The Career Academy, with no fixed class times. Students can access unlimited tutor support by phone and email during business hours. Tutors are industry professionals who can assist with both quick questions and detailed guidance.
This course does not include a formal work placement component. Practical skills are developed through online coursework, including hands-on training in MedTech clinic software. Submit a Get Course enquiry if you have questions about practical learning within the course.
Graduates receive a Certificate of Achievement accredited by ICOES and the CPD Standards Office, and recognised by the International Approval and Recognition Council. The credential can be verified and shared with employers via SEEK Pass. This course is not a government-accredited qualification on the Australian Qualifications Framework (AQF).
This Certificate in Medical Reception covers the practical skills used every day at a healthcare front desk. Students learn medical terminology, patient intake procedures, appointment scheduling, Medicare billing basics, and clinical record management. Hands-on training in MedTech software, the system used in thousands of Australian clinics, gives graduates a real advantage when applying for roles.
Delivered entirely online by The Career Academy, the course suits career changers, school leavers, and anyone already working in administration who wants to move into the health sector. Around 100 hours of self-paced content fits around work and family commitments, with 6 months of access to return to material as needed.
Completions earn a Certificate of Achievement accredited by ICOES and the CPD Standards Office, and recognised by the International Approval and Recognition Council. The credential can be verified through SEEK Pass, making it easy to share with employers directly on SEEK.
You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.
Enquire Now →Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.