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Start a Career in Medical Reception

Build the front-desk skills healthcare clinics need. This certificate covers medical terminology, patient communication, and practice software.

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6 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Accredited Certificate of Achievement

Upon successfully completing the course, you'll be awarded a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office and recognised by the International Approval & Recognition Council.

Unlimited Tutor Support

Access unlimited tutor support via phone and email during business hours. Tutors are industry experts passionate about your success and available for both quick questions and detailed guidance.

100% Online, Self-Paced Study

Study entirely online at your own pace with 6 months of course access, fitting learning around work, family, and daily life with no fixed class times.

Career Centre & Career Support Services

Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, interview preparation resources, and a five-step job success process.

Special Access to MedTech Software

As a MedTech Partner, The Career Academy provides exclusive access to MedTech software, updated course content, and the latest MedTech functions, tips and tricks to give you a competitive edge in healthcare environments.

SEEK Pass Verified Credential

Upon completion, verify your qualification from The Career Academy with SEEK Pass so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.

Career Success Bundle (Upgrade Available)

Optional upgrade including expert career coaching, a personalised career plan, LinkedIn profile review, and proven strategies for job and career success.

Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

2.4M+Employed in this field (AU)
25%Projected 10-year job growth (JSA)

Indicative market figures from publicly available Australia data (ABS · Jobs and Skills Australia). No specific job, salary or outcome is guaranteed.

What You'll Learn

The 11 Modules Inside The Course

The modules that make up the course, as published by the provider.

11Total Units
10Core Units
1Electives

Core Units

Role of a Receptionist
Medical Reception Service Skills
Time Management, Ethics and Professionalism
Maintain Patient Records
Understanding Medicare
Effective Business Communication

 

Introduction to Microsoft Word
Workplace Health and Safety
First Aid and Medical Emergencies
Customer Relationship Management

Elective Units

Introduction to Medtech (optional module)
After This Course

Where It Leads Next

Bachelor of Business

Graduate Hannah went on to pursue a Bachelor of Business after completing a reception and office support course at The Career Academy, demonstrating a pathway to further higher education.

Before You Enquire

Eligibility And The First Steps

Before You Apply

No previous medical reception experience required
No prior knowledge of Medtech required
No healthcare background required

How It Starts

01
Click Enrol Now on the course page
02
Select a payment option (upfront or payment plan)
03
Complete enrolment form
04
Receive instant access to course and Career Centre
The Money Part

Ways To Pay For It

$15 / week

Payment Plan – $15 per week. Pay weekly, fortnightly or monthly. 10-day money back guarantee.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

Are there any entry requirements for this course?

There are no formal academic entry requirements listed for this course. It suits school leavers, career changers, and existing admin workers moving into healthcare. Submit an enquiry to confirm any current prerequisites before enrolling.

How much does the course cost and are payment plans available?

A weekly payment plan may be available, making it easier to spread the cost over time. Submit a Get Course enquiry to confirm current pricing and payment options.

How long does the course take to complete?

Students have 6 months of course access and the content is designed around approximately 100 hours of study. Because it is fully self-paced, some students complete sooner depending on the hours they can commit each week.

How is the course delivered and what support is available?

The course is delivered 100% online and self-paced by The Career Academy, with no fixed class times. Students can access unlimited tutor support by phone and email during business hours. Tutors are industry professionals who can assist with both quick questions and detailed guidance.

Does the course include work placement?

This course does not include a formal work placement component. Practical skills are developed through online coursework, including hands-on training in MedTech clinic software. Submit a Get Course enquiry if you have questions about practical learning within the course.

What credential do I earn and is the course accredited?

Graduates receive a Certificate of Achievement accredited by ICOES and the CPD Standards Office, and recognised by the International Approval and Recognition Council. The credential can be verified and shared with employers via SEEK Pass. This course is not a government-accredited qualification on the Australian Qualifications Framework (AQF).

About This Course

What This Course Is Really About

This Certificate in Medical Reception covers the practical skills used every day at a healthcare front desk. Students learn medical terminology, patient intake procedures, appointment scheduling, Medicare billing basics, and clinical record management. Hands-on training in MedTech software, the system used in thousands of Australian clinics, gives graduates a real advantage when applying for roles.

Delivered entirely online by The Career Academy, the course suits career changers, school leavers, and anyone already working in administration who wants to move into the health sector. Around 100 hours of self-paced content fits around work and family commitments, with 6 months of access to return to material as needed.

Completions earn a Certificate of Achievement accredited by ICOES and the CPD Standards Office, and recognised by the International Approval and Recognition Council. The credential can be verified through SEEK Pass, making it easy to share with employers directly on SEEK.

The College Behind It

Delivered By A Registered Training Organisation

TC
The Career Academy
In-house career services: job search, resume and interview preparation
24/7 support via email and phone
AATInternational Association of BookkeepersICOESInternational Approval and Registration Centre
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.