Online Course · Medical Reception

Ready to Get Into Clinic Reception?

Thinking about the front desk of a clinic? This certificate covers terminology, patient records, Medicare and practice software. The desk is made for people who like order and patients.

From $29per week on a flexible plan
6 Monthsof course access
~100 Hoursof study
MedTechsoftware access included
At a Glance

Course Snapshot

Duration6 months access, around 100 hours
CostFrom $29 a week on a flexible plan
DeliveryFully online and self paced, start anytime
SoftwareMedTech access included
CoversReception, records, Medicare, communication
AssessmentNo exams, ever
Comes with
  • No healthcare background needed
  • Weekly, fortnightly or monthly payments
  • Unlimited tutor support
  • Start any day of the year
Who It’s For

Why Do This Course

The Desk Runs the Clinic

Bookings, intake, records and billing all pass the front desk. When it runs well, the whole practice does.

Medicare Without the Panic

One module covers Medicare and how it touches reception and billing. That is the part new starters dread.

Software You Can Name

Students get MedTech access. Saying you have used it puts you ahead on paper.

Where The Skills Fit

Where These Skills Could Take You

Clinics, specialists and community health centres all run a front desk. The skills move between them. The first job rarely has to be the last.

Medical Receptionist

Greets patients, books appointments and runs the desk.

Clinic Administrative Assistant

Keeps records and paperwork moving behind the scenes.

Appointment Coordinator

Manages diaries and keeps practitioner schedules full.

Patient Records Assistant

Maintains and files patient records accurately.

Medicare Claims Assistant

Processes claims and keeps billing tidy.

Roles are examples of where these skills are used. They are not promised outcomes.

The Course

What You Learn

01
The Reception Role
What the desk is responsible for all day.
Role of a Receptionist
Medical Reception Service Skills
Time Management, Ethics and Professionalism
02
Records and Medicare
The paperwork side, done correctly.
Maintain Patient Records
Understanding Medicare
Customer Relationship Management
03
Communication and Systems
Talking to people and using the tools.
Effective Business Communication
Introduction to Microsoft Word
Introduction to Medtech (optional module)
04
Safety at the Desk
When the waiting room needs you.
Workplace Health and Safety
First Aid and Medical Emergencies
Included

What You’ll Get

Study

  • Six months access, start any day you like
  • Around 100 hours, across ten core modules
  • No exams, at any point
  • Optional MedTech module, sits inside the course

Support

  • Tutors on the phone, and email, without a cap
  • Career coaching, CV help and interview practice
  • Flexible payments, weekly, fortnightly or monthly
  • Money back window, ten days from enrolment
Why This One

What Makes It Different

Ten core modules, live MedTech access, and a first aid unit.

01
Practice Software Included

MedTech runs in clinics across the country. Access comes with the course, along with content updates and tips.

02
Emergencies Covered

First aid and medical emergencies is a core module. Waiting rooms are where things sometimes go wrong.

03
An Office Professionals Link

The Australian Institute of Office Professionals partnership brings networking events. Career development resources come with it.

The Credentials

What You Walk Away With

Industry Accredited

Certificate in Medical Reception

Awarded by the college on completion

A Certificate of Achievement

Accredited through ICOES and the CPD Standards Office.

Software Experience

MedTech access means the system is not new on day one.

A SEEK Pass Credential

A link inside the learning platform to share with employers.

Getting Started

How It Works

Step one

Enquire

Ask for the course guide and see every module.

Step two

Talk It Over

An advisor checks it suits the job you want.

Step three

Pick a Plan

Pay upfront or spread it weekly, fortnightly or monthly.

Step four

Start

Open the reception module and get moving.

The Investment

What It Costs

$29 / week
Pay weekly, fortnightly or monthly, or settle it upfront.
No deposit and no credit check
Pay upfront or on a plan
Ten day money back guarantee
MedTech access included
Enquire Now
Good to Know

Common Questions

Do I need experience to enrol?

None is needed. No medical reception, MedTech or healthcare background is expected.

How long does it take?

Around 100 hours of study, with six months of access. You can enrol and start any day.

What does it cost?

Plans start from $29 a week, paid weekly, fortnightly or monthly. No deposit and no credit check apply.

Is this course nationally recognised?

It is accredited by ICOES and the CPD Standards Office. You finish with a Certificate of Achievement. The college is not an RTO, so it is not nationally recognised. Clinics hiring for the desk ask about software and Medicare.

What software do I learn?

MedTech, which runs in clinics around the country. Access comes with the course.

How is this different from the medical secretary course?

This one covers the front desk. The advanced certificate adds medical terminology and transcription on top.

How is the course assessed?

Through activities as you work through the modules. There are no exams.

What if I change my mind?

A ten day money back guarantee applies from enrolment. Contact the college inside that window.

Delivered By

About the College

The Career Academy teaches health admin, business and accounting online. Over fifteen years of teaching stand behind it. More than twenty five thousand students enrol each year. It is a MedTech partner for this course.

Over 15 years teaching online25,000 students a yearICOES and CPD accreditationMedTech education partner
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Enquire Today

Picture a waiting room that stays calm because you are on it.

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