Gain practical hotel operations skills in 90 hours of self-paced online study and earn an ICOES and CPD-accredited Certificate of Achievement.
Gain practical hotel operations skills in 90 hours of self-paced online study and earn an ICOES and CPD-accredited Certificate of Achievement.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Scope and nature of hotel management
Organisation of the workplace
Staff management
Control systems in hotels
Front desk management
Servicing rooms and general cleaning
Building and facility management
Activities management
Food service in hotels
Fundamental principles of public speaking
Communication over the phone and online
How to deal with customer complaints and staff grievances
What you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successful completion, receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office. Verifiable via SEEK Pass upon completion.
Access unlimited support from industry expert tutors via phone and email during business hours throughout your studies.
Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, free personalised CV review, interview preparation tips, and a five-step job success process.
Study 100% online at your own pace with 24/7 course access for 6 months. No exams required.
Access exclusive insights from industry professionals, event planners, and business owners, and network with key players in the Australian hospitality sector.
Optional upgrade providing expert career coaching, a personalised career plan, LinkedIn profile review, and proven strategies for job success.
Optional extras include printed course materials, a stationery pack, a professional academic transcript, and a hard copy certificate upon completion.
Earn Continuing Professional Development (CPD) credits upon course completion to enhance professional growth.
Free access to over 50 eBook titles to enhance learning and knowledge.
The Career Academy is an online education provider helping 25,000+ students each year. They offer 100% online, self-paced courses with a 10-day money back guarantee, flexible payment plans (e.g. $25 per week), and unlimited 24/7 support via email and phone. Courses are industry-accredited and cover areas including psychology and counselling, medical reception, bookkeeping, dog grooming, and more. Student stories highlight career changers and upskilling across diverse industries.
A few simple steps from enquiry to your first day.
Dedicated career services to help graduates move into work.
Ongoing support throughout your studies, including post-placement support.
This course covers the core skills behind running a hotel efficiently, from front office and guest services to food and beverage operations, housekeeping, and facilities management. Students learn how departments connect and how to coordinate teams, manage day-to-day operations, and deliver consistently strong guest experiences.
Delivered by The Career Academy, the course suits people looking to enter the hospitality sector or move into a supervisory or coordinator role. No prior experience is required, and there are no exams, assessment is built into the coursework itself. Students have 24/7 access to course materials for six months and can study entirely at their own pace.
Unlimited tutor support is available via phone and email during business hours. On enrolment, students also gain instant access to the Career Centre, which includes CV templates, a free personalised CV review, and interview preparation resources.
Enquire about this course and a course advisor from The Career Academy will be in touch with pricing and next steps.
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Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026