Build the skills to lead office operations and support senior management, with an ICOES and CPD-accredited certificate to show for it.
Build the skills to lead office operations and support senior management, with an ICOES and CPD-accredited certificate to show for it.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Topic 1Effective Business CommunicationTopic 2Office Ergonomics & Data EntryTopic 3Introduction to Microsoft WordTopic 4Creating DocumentsTopic 5Communication SkillsTopic 6Customer Service StrategiesTopic 7Customer Relationship ManagementTopic 8Customer Service SkillsTopic 9Organise Schedules & MeetingsTopic 10Time Management, Ethics and ProfessionalismTopic 11Understanding Key Australian Business LegislationTopic 12Workplace Health and SafetyTopic 13Accounting and Bookkeeping FundamentalsTopic 14General JournalTopic 15General Ledger and the Trial BalanceTopic 16Managing Accounts Payable, Accounts Receivable & Cash ManagementTopic 17Accounting with XeroTopic 18Accounting with MYOB Business EssentialsTopic 19Introduction to Project ManagementTopic 20Establishing Timelines and MilestonesTopic 21Project Implementation, Completion and EvaluationTopic 22Using Microsoft ExcelWhat you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Upon successfully completing the course, students receive a Certificate of Achievement from The Career Academy, accredited by ICOES and the CPD Standards Office.
Students have unlimited access to tutor support via phone and email during business hours throughout their course.
The course is fully online with 12 months access, allowing students to study whenever suits them around work, family, or other commitments.
Upon enrolment, students gain instant access to the Career Centre including CV templates, a free personalised CV review, job tips, interview preparation resources, and latest job opportunities.
Course includes two free e-books: 'Understanding Accounting Principles' by Stephen Marsdon and 'Australian Corporations and Securities Legislation 2025' by CHH Editors.
Through The Career Academy's partnership with Xero, students gain access to the official Xero Advisor Certification as part of their course.
Students receive six months free access to MYOB Business Essentials through The Career Academy's partnership with MYOB.
On completion, students receive a free 12-month membership to the Australian Institute of Office Professionals, providing access to discounted networking events, professional development, and career resources.
Through The Career Academy's partnership with MYOB, students receive six months free…
Upon completion, students receive a free 12-month membership to the Australian Institute…
The Career Academy is an online education provider helping 25,000+ students each year. They offer 100% online, self-paced courses with a 10-day money back guarantee, flexible payment plans (e.g. $25 per week), and unlimited 24/7 support via email and phone. Courses are industry-accredited and cover areas including psychology and counselling, medical reception, bookkeeping, dog grooming, and more. Student stories highlight career changers and upskilling across diverse industries.
A few simple steps from enquiry to your first day.
Dedicated career services to help graduates move into work.
Ongoing support throughout your studies, including post-placement support.
This Advanced Certificate in Business Administration covers the core competencies behind effective office leadership: business communication, financial administration, human resources fundamentals, project coordination, and strategic operations. Students also gain hands-on software skills through the Xero Advisor Certification and six months of free MYOB Business Essentials access.
Delivered by The Career Academy, the course suits working administrators ready to move into senior or supervisory roles, as well as career changers building a credible foundation in business operations. Two free e-books, covering accounting principles and Australian corporations and securities legislation, support the finance and compliance modules.
Study is 100% online and self-paced, with 12 months access and around 300 hours of learning. Unlimited tutor support is available by phone and email during business hours, so students are never stuck waiting for help.
Enquire about this course and a course advisor from The Career Academy will be in touch with pricing and next steps.
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Last updated: July 2026