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Build a Career in Reception and Office Administration

Gain industry-recognised skills for front-of-house and reception roles, online, self-paced, with ICOES and CPD accreditation.

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18 MonthsCourse Duration
OnlineDelivery
AvailablePayment Plans
Self PacedStudy Mode
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What You Get

Everything That Comes With This Course

Industry-Recognised & Accredited

Courses are accredited by ICOES and the CPD Standards Office. The Career Academy is also a member of the International Approval & Recognition Council.

Unlimited Tutor Support

Unlimited access to tutor support via phone and email during business hours throughout your study journey.

100% Online, Study Whenever Suits You

24/7 course access with 18 months to complete approximately 400 hours of study at your own pace.

Career Centre Access

Instant access to the Career Centre upon enrolment, including latest job opportunities, CV templates, a free personalised CV review, job tips, and interview preparation.

Career Success Bundle Upgrade

Optional upgrade providing expert career coaching, a personalised career plan, LinkedIn profile review, and proven job success strategies.

SEEK Pass Verified Credential

Upon completion, verify your qualification with SEEK Pass so you can share it on SEEK and stand out to employers as a qualified, job-ready candidate.

Free eBooks Included

Receive 'Understanding Accounting Principles' by Stephen Marsdon and 'Australian Corporations and Securities Legislation 2025' eBook, plus access to the CCH eBook Library with over 50 titles.

Xero Advisor Certification & MYOB Access

Through partnerships with Xero and MYOB, students can gain the official Xero Advisor Certification and six months' access to MYOB.

Expand Your Professional Circle

Special partnership with the Australian Institute of Office Professionals provides exclusive access to networking events and career development resources across Australia.

ICOES & CPD accredited, credentials employers can verify
~400 hours of study, 18 months access, fully self-paced
Skills & Applications

The Skills You'll Build

Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.

Reception SupervisorFront-of-House ManagerClient Welcome CoordinatorVisitor Services LeadLobby Operations OfficerSwitchboard Team LeadReception Systems AdministratorCustomer Liaison SupervisorFacilities Reception CoordinatorOffice Concierge Lead

No specific job, salary or outcome is guaranteed.

What You'll Learn

The 16 Modules Inside The Course

The modules that make up the course, as published by the provider.

16Total Units
16Core Units

Core Units

Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills

 

Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
Communication
Customer Relations
Workplace Practices
Financial Data
Project Management
After This Course

Where It Leads Next

Bachelor of Business

Student testimonial references continuing education with a Bachelor of Business after completing the Certificate in Reception & Office Support.

Before You Enquire

Eligibility And The First Steps

How It Starts

01
Click Enrol Now on the course page
02
Select payment option (upfront or payment plan)
03
Complete enrolment form
04
Gain instant access to course and Career Centre
The Money Part

Ways To Pay For It

$15 / week

Payment Plan – $15 per week. Budget friendly option. Pay weekly, fortnightly or monthly. No deposit, no credit check.

Pay Upfront

Confirmed by the provider when you enquire.

Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.

Before You Ask

Questions People Ask First

Are there any entry requirements for this course?

This course is designed to be accessible to students at the start of their administration career. No prior experience or formal qualifications are listed as prerequisites. Submit an enquiry to confirm any current entry requirements before enrolling.

Is this course accredited or recognised?

The course is accredited by ICOES and the CPD Standards Office, and carries recognised CPD Points. Upon completion, students receive an industry-accredited Certificate of Achievement, which can be verified and shared via SEEK Pass. It is not a government-accredited qualification under the Australian Qualifications Framework (AQF).

How much does the course cost and are payment plans available?

A weekly payment plan may be available for this course. Submit a Get Course enquiry to confirm current pricing and payment options.

How long does the course take to complete?

Students have 18 months of access to complete approximately 400 hours of study. The course is fully self-paced, so students can fit study around existing work or personal commitments.

How is the course delivered and how does assessment work?

The course is delivered 100% online with 24/7 access to course materials. There are no exams, all assessment is project and activity based. Students also have unlimited access to tutor support via phone and email during business hours.

Is there a work placement component?

This course does not include a work placement component. The Career Centre, accessible from enrolment, provides job listings, CV templates, a personalised CV review, and interview preparation to support the transition into the workforce.

About This Course

What This Course Is Really About

This certificate covers the practical skills behind professional reception and office administration. Students learn client communication, front-of-house coordination, office systems, and the tools employers look for in reception roles.

Delivered by The Career Academy, the course is 100% online with 24/7 access and 18 months to complete approximately 400 hours of study at your own pace. There are no exams, assessment is fully project and activity based, so learning stays practical throughout.

The course includes the Xero Advisor Certification and six months' free access to MYOB. Students also gain access to the Career Centre from day one, covering CV templates, a personalised CV review, and interview preparation resources.

The College Behind It

Delivered By A Registered Training Organisation

TC
The Career Academy
In-house career services: job search, resume and interview preparation
24/7 support via email and phone
AATInternational Association of BookkeepersICOESInternational Approval and Registration Centre
No Pressure, Just Answers

The Enquiry Is The Eligibility Check

You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.

Enquire Now →
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Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.