If you are good with people and want an office job to go with it, the front desk is a solid way in. This pathway covers reception first, then widens into business admin. Two certificates, one enrolment.
The front desk is where a lot of office careers start. This is the training for it.
The second stage moves into business admin, including project work.
Twelve months with the Australian Institute of Office Professionals is included.
The front desk is the face of a business, and the people who run it well get noticed. The day is visitors, phones, diaries and the small fires nobody planned for.
Run the desk and the people on it.
Own the first minute of every visit.
Keep the front of house calm and tidy.
Keep calls moving to the right people.
Be the steady voice clients come back to.
Roles where these skills are useful, not promised outcomes. Every job is different, and some ask for more study or experience.
Reception first, then the wider admin role.
Three things worth knowing about this pathway.
Customer service and client relationships each get their own topics.
Word and Excel sit inside the first certificate.
The advanced stage closes on project management.
One for each stage of the pathway
One at each stage, issued by the college.
Twelve months with the office professionals body.
The pathway counts toward professional development.
Send the pathway name and a good time to call.
An advisor runs through both stages with you.
Upfront, or weekly, fortnightly or monthly.
Enrol and open the first topic today.
None at all. The pathway starts with the role itself.
You do not. Both are taught inside the first certificate.
Ask an advisor for the current access period when you enquire.
No exams, ever. You work through the topics at your own pace.
Twelve months with the office professionals body, including member events.
It is accredited by ICOES and the CPD Standards Office, and it earns CPD credits. It is not nationally recognised, and the college is not an RTO. Front desk hiring leans on how you handle people, not paper.
Yes. A 10-day money back guarantee applies from enrolment.
This pathway is delivered by The Career Academy.
It partners with the Australian Institute of Office Professionals, and is a Xero Partner and an MYOB Approved Education Partner.
Picture the desk where everyone who walks in asks for you by name.