Master medical terminology and front-desk administration in 60 study hours, fully online, self-paced, and CPD endorsed.
Master medical terminology and front-desk administration in 60 study hours, fully online, self-paced, and CPD endorsed.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
Indicative market figures from publicly available Australian data (ABS · Jobs and Skills Australia). Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
Topic 1Introduction to Medical AdministrationTopic 2Professional Communication in HealthcareTopic 3Front Desk Operations and Patient InteractionsTopic 4Appointment Scheduling and Practice CoordinationTopic 5Medical Software and Digital SystemsTopic 6Medicare Billing and Patient PaymentsTopic 7Alternative Billing StreamsTopic 8My Health RecordTopic 9Accreditation and Quality StandardsTopic 10Infection Prevention and ControlTopic 11Medical Terminology for Medical ReceptionistsTopic 12Medical Equipment and Procedure CourseTopic 13Audit Typing and Medical Transcription ProceduresTopic 14Deliver Customer ServiceTopic 15Conflict Management SituationsTopic 16Multitasking Under PressureTopic 17Scope and Nature of Medical TerminologyTopic 18Anatomical Terms and StructureTopic 19Medical Equipment and ProceduresTopic 20Pharmacological TerminologyTopic 21Musculoskeletal SystemTopic 22Cardiovascular, Lymphatic and Immune SystemTopic 23Respiratory and Reproductive SystemsTopic 24Digestive and Excretory SystemsTopic 25The SkinTopic 26Nervous and Sensory SystemsTopic 27Certificate in Medical Terminology AssessmentTopic 28Introduction to Medical TranscriptionTopic 29Tools of the TradeTopic 30Understanding Medical RecordsTopic 31Listening CarefullyTopic 32Grammar, Sentence Structure, and Punctuation StyleTopic 33Medical Terminology and SpellingTopic 34Report Formatting and Word ProcessingTopic 35Checking Your WorkTopic 36Classification Systems, and Discharge and Death SummariesTopic 37Infections, Blood, and CellsTopic 38The Nuts and Bolts of Working as a Medical TranscriberWhat you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Enrol at any time and study on your own terms. No classroom required. Assessments are designed to improve comprehension rather than test recall of facts in a timed setting.
Access expert support from a tutor by email or phone (Mon-Fri) or reach the team on live chat, 7 days a week.
Completing this course earns CPD Points recognised by employers. Evidence of CPD points is provided on the Course Completion Acknowledgement and a digital badge issued by Credly.
Upon successful completion, students receive a course completion acknowledgement and short form credential for the Medical Reception and Terminology Course Bundle.
Course materials are available with lifetime access (12 months minimum), allowing students to revisit content at any time.
Assessments are short-answer and multiple-choice with a fast turnaround on marking within 1 business day.
Includes a free bonus module on using Medtech with a 352-page Medtech training guide for managing patients in healthcare software environments.
FREE bonus module on using Medtech, including a 352-page Medtech training guide for…
Online Courses Australia provides online short courses with 24/7 student support, technical assistance, and personalized academic guidance. They use advanced technology to create interactive learning environments and offer flexible learning options for students in Australia and New Zealand.
A few simple steps from enquiry to your first day.
“Doing this course has been a pleasure. I have not studied for quite a few years and hated it while I was at school, but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips.”
This course bundle covers the core skills needed to work in medical reception: medical terminology, patient communication, appointment management, and healthcare administration. A free bonus module on Medtech software includes a 352-page training guide, practical preparation for day-to-day work in a clinical setting.
Delivered by Online Courses Australia, the course suits career changers, those returning to the workforce, and anyone looking to move into health administration. There are no entry requirements, and study is fully self-paced with 12 months of access to course materials.
Assessments are short-answer and multiple-choice, with marking returned within one business day. Students who complete the course earn CPD Points, a Course Completion Acknowledgement, and a digital badge issued through Credly.
Enquire about this course and a course advisor from Online Courses Australia will be in touch with pricing and next steps.
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Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026