Online Short Course · IT Skills

Get Into IT Support.

You might be the person everyone calls when the computer plays up. This course turns that into skills you can use at work: networks, the software every office runs on, and the basics of keeping systems safe. Online, at your own pace.

From $15per week, interest-free plan
20 hoursof guided study
11online modules
12 monthscourse access
Anytimestart today, fully online
At a Glance

Course Snapshot

Study AreaAI, Cyber & Software
LevelAll skill levels
Study Hours20 study hours
Access12 months
Study ModeFully online, start anytime
AssessmentShort-answer and multiple-choice
PaymentsFrom $15 a week
Comes with
  • 7-day money back guarantee
  • Interest-free weekly plan, no credit check
  • Marking within 1 business day
  • CPD endorsed with a Credly badge
Who It’s For

Why Do This Course

Start In IT From Scratch

You do not need a background in tech. The course starts with the basics and builds up: how networks talk to each other, how to look after files and data, and where IT is heading. A first step into the field, without years of study.

Upskill For Your Current Role

Already working with computers all day? Fill the gaps. Spreadsheets past the basics, databases, presentations, networks and cyber safety. Handy skills for the parts of your job you have been winging.

Study Around Your Life

Lessons are short videos you watch on demand, so you can fit study into the gaps in your week. Retake assessments as many times as you need, and marking comes back within one business day.

Where The Skills Fit

Where These Skills Could Take You

IT skills get used in every workplace: offices, schools, clinics, warehouses and small businesses. The work is easy to picture: sorting out a login, setting up a new laptop, fixing the spreadsheet nobody else can, keeping files where people can find them.

Help Desk Technician

Taking the call, working out the problem, getting someone back up and running. The troubleshooting and software skills here are used all day.

IT Support Specialist

Looking after the computers, software and data a workplace depends on. A common first job in IT.

Network Administrator

Keeping the network running. The communication and network module is your grounding for it, with experience built on top.

Systems Administrator

The later step: managing systems across a business. Support work usually comes first, and these basics still count as you move up.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Cybersecurity and data analysis roles usually need further training on top.

The Course

What You'll Learn

Eleven modules, from how IT fits together to the software you use every day.

01
How IT Fits Together
What the technology does, how machines talk to each other, and where it is all going.
Introduction: A Transforming Technology
Importance of Information Technology
Communication and Network
Technology as a Foundation Skill Area
Future Skills Required in Information Technology
02
The Software You Use At Work
The tools on every work computer, and how to get more out of them.
Word Processing Software
Presentation Software
Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets)
Creating and Editing Spreadsheet (Part 2: Navigation and Edit)
Storing Database
03
Running An IT Project
How IT work gets planned and kept on track.
Information Technology Project Manager
Included

What You’ll Get

In the Course

  • Eleven online modules, networks, cyber basics and everyday software
  • Spreadsheets in two parts, the basics, then navigating and editing
  • Word processing and presentations, the tools on every work computer
  • Video lessons on demand, step-by-step modules, start anytime

As a Student

  • One-on-one mentor support, a real-world mentor with industry experience
  • Tutor help by email or phone, Monday to Friday, plus live chat 7 days a week
  • Marking within 1 business day, with assessments you can retake
  • Twelve months access, instant access when you enrol
Why This One

What Makes It Different

Here is what stands out in this course.

01
The Software Offices Run On

Word processing, presentations, spreadsheets from the basics through to navigating and editing, and storing data in a database. The everyday tools, used the way work uses them.

02
Networks And Cyber Basics

You cover communication and networks, plus the essentials of keeping systems safe. Enough to manage systems, sort out problems, and know what a threat looks like.

03
A Mentor In Your Corner

One-on-one mentor support from someone with industry experience. Tutor help by email or phone Monday to Friday, and live chat 7 days a week.

04
Eleven Modules, One Price

Short videos instead of dense textbooks, taught on demand. Around twenty study hours all up, with twelve months to work through it.

The Credentials

What You'll Earn

SHORT COURSE

Essential IT Skills Course

Course Completion Acknowledgement · Online Courses Australia

A Short-Form Credential

Finish the course and you receive the college's Course Completion Acknowledgement, plus a short-form credential for the Essential IT Skills Course.

CPD Points Employers Recognise

The course is fully CPD endorsed. Your points show up on your completion acknowledgement as proof you keep learning.

A Credly Digital Badge

A digital badge issued by Credly, ready to share wherever you want to show it.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry and a course advisor gets back to you with the course guide, current pricing and straight answers on whether it fits.

Step two

Enrol When You're Ready

Start anytime with instant access. Choose the interest-free weekly plan with no credit check, pay in four with Afterpay, or pay upfront in one payment.

Step three

Study At Your Own Pace

Work through the video modules with your mentor and tutors behind you. Marking comes back within one business day, and you can retake assessments.

Step four

Finish With Your Credential

Complete the course and receive your Course Completion Acknowledgement, CPD points and a Credly digital badge.

The Investment

How to Get Started

$15 / week
Interest-free weekly plan, pay in four with Afterpay, or pay upfront in one payment.
Interest-free weekly plan, no credit check
7-day money back guarantee
Interest-free pay-in-four with Afterpay
Start anytime with instant access
Enquire Now
Good to Know

Common Questions

Do I need any experience?

None needed. The course takes all skill levels and starts with the basics. It suits newcomers as much as people already working around computers.

How long does the course take?

Around 20 study hours, at your own pace. You get 12 months access, so there is room to fit it around work and family.

What does it cost each week?

The weekly plan is $15 a week, interest-free with no credit check. Enquire for the full payment options, including pay-in-four with Afterpay and upfront.

How are assessments done?

Short-answer and multiple-choice, built to help you understand rather than test you against the clock. Retake them as many times as you need, and marking comes back within one business day.

What exactly do I get when I finish?

A Course Completion Acknowledgement, a short-form credential for the Essential IT Skills Course, CPD points and a Credly digital badge you can share on LinkedIn.

Is this course accredited?

It is CPD endorsed, which is accreditation for professional development: you finish with CPD points employers recognise, plus a Credly digital badge. It is not a nationally recognised qualification. That is a different thing, and you do not need one to start in IT support.

Can I get my money back if it is not for me?

Yes. There is a 7-day cooling-off period. You can switch to another course or get your money back.

Delivered By

About the College

This course is delivered by Online Courses Australia, an online training provider. Its courses are designed with institutions, employers and industry experts.

The college is CPD endorsed and issues Credly digital badges with its completion acknowledgements. Lessons run as step-by-step video modules, not dense textbooks. Support runs through one-on-one mentoring, tutor help by email or phone on weekdays, and live chat seven days a week.

CPD endorsed providerCredly digital badgesIndustry-designed coursesLive chat 7 days a week
One Step Left

Enquire Today

Picture the day the new laptops land on your desk, the login problem takes you two minutes, and the office asks for you by name.

Enquire Now