This short course is designed to help you develop and strengthen interpersonal skills that complement your technical abilities and enhance your workplace performance. Covering topics such as emotional intelligence,…
This short course is designed to help you develop and strengthen interpersonal skills that complement your technical abilities and enhance your workplace performance. Covering topics such as emotional intelligence,…
Develop and use emotional intelligence
Interact effectively with customers
Show social and cultural sensitivity
Work effectively with others
Establish and conduct business relationships
Awareness of yourself and others
Caring about other people
Collaborating and working well together with others
Comforting people when they need it
Clear communication skills
Conflict management and resolution skills
What you’ll typically need to get started.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Completing this course earns you 10 CPD Points recognised by employers. Evidence is provided on your Course Completion Acknowledgement.
Receive a digital badge from Credly that can be shared on LinkedIn, social platforms, or a mobile wallet for on-the-job credential verification.
Enrol at any time and study on your own terms with instant access. No classroom required. Available worldwide.
Access expert one-on-one mentor support by email or phone (Mon-Fri), plus live chat 7 days a week.
Assessments are marked within 1 business day. Short answer and multiple choice format, re-takeable as many times as needed.
Once enrolled, you have lifetime access to the course materials.
CPD
Online Courses Australia provides online short courses with 24/7 student support, technical assistance, and personalized academic guidance. They use advanced technology to create interactive learning environments and offer flexible learning options for students in Australia and New Zealand.
A few simple steps from enquiry to your first day.
“Doing this course has been a pleasure. I have not studied for quite a few years but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips.”
This short course is designed to help you develop and strengthen interpersonal skills that complement your technical abilities and enhance your workplace performance. Covering topics such as emotional intelligence, cultural sensitivity, and effective communication, it is ideal for professionals seeking to stand out in a competitive job market. Upon completion, you will receive a course completion acknowledgement, CPD points, and a digital badge issued by Credly.
Enquire about this course and a course advisor from Online Courses Australia will be in touch with pricing and next steps.
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Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026