Short Online Course · Communication & People Skills

Get Ahead At Work.

Whether you are chasing a promotion or your first job offer, people skills are often what tips it your way. This short course builds the everyday ones: emotional intelligence, handling customers, and working well with others. Online, on demand, at your pace.

From $15per week, interest-free plan
20 hoursof guided study
Lifetimecourse access
10CPD points on completion
Anytimestart today, fully online
At a Glance

Course Snapshot

Study AreaHR, Management & Communication
Study Hours20 study hours
AccessLifetime, available worldwide
Study ModeFully online, start anytime
AssessmentShort answer and multiple choice
PaymentsFrom $15 a week
Comes with
  • 7-day money back guarantee
  • Interest-free weekly plan, no credit check
  • Marking within 1 business day
  • 10 CPD points and a Credly badge
Who It’s For

Why Do This Course

Stand Out When You Apply

Recruiters look for people who fit the team, not just the job spec. Strong people skills set you apart from other applicants. This short course gives you those skills, plus a credential you can show.

Upskill For Your Current Role

Already in the job and want to move up? Work through emotional intelligence, customers, and building business relationships. The tricky conversations get easier, and your manager notices.

Study Around Your Life

Twenty study hours, at your own pace, with no deadline and lifetime access. Retake assessments as many times as you need, and marking comes back within one business day.

The Course

What You'll Learn

Five topics, worked through online at your own pace.

01
Reading Yourself And Others
How you come across, and how to read the people in front of you.
Develop & Use Emotional Intelligence
Show Social And Cultural Sensitivity
02
Working Well With People
The day-to-day skills for teams, customers and clients.
Work Effectively With Others
Interact With Customers
Establish And Conduct Business Relationships
Included

What You’ll Get

In the Course

  • Five course topics, emotional intelligence to business relationships
  • Video sessions on demand, step-by-step modules, start anytime
  • Customer and client skills, interacting with customers, social and cultural sensitivity
  • Short answer and multiple choice assessments, retake as many times as you need

As a Student

  • One-on-one mentor support, someone in your corner the whole way
  • Tutor help by phone and email, Monday to Friday, plus live chat 7 days a week
  • Marking within 1 business day, so you keep moving through the course
  • Lifetime access, available worldwide, no study deadline
Why This One

What Makes It Different

Here is what stands out in this course.

01
Emotional Intelligence First

You start with reading yourself and the people around you. That is the part everything else rests on: staying calm, picking your moment, and knowing how you come across.

02
The People Side Of The Job

Interacting with customers, working effectively with others, social and cultural sensitivity, and building business relationships. The skills you use in every meeting, shift and phone call.

03
Lifetime Access, No Deadline

Your access never runs out. Finish at your own pace, then come back to the material when a new role or a hard conversation makes it useful again.

The Credentials

What You'll Earn

SHORT COURSE

Develop Your Interpersonal Skills

Course Completion Acknowledgement · Online Courses Australia

A Short-Form Credential

Finish the course and you receive the college's Course Completion Acknowledgement, plus a short-form credential for Develop Your Interpersonal Skills.

10 CPD Points

The course is fully CPD endorsed. Your points appear on your completion acknowledgement, and employers recognise them as proof you keep learning.

A Credly Digital Badge

Shareable on LinkedIn and to a mobile wallet, so the skills sit where people can see them.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry and a course advisor gets back to you with the course guide, current pricing and straight answers on whether it fits.

Step two

Enrol When You're Ready

Start anytime with instant access. Choose the interest-free weekly plan with no credit check, pay in four interest-free with Afterpay, or pay upfront in one payment.

Step three

Study At Your Own Pace

Work through the video sessions when it suits you. Marking comes back within one business day, and you can retake assessments.

Step four

Finish With Your Credential

Complete the course and receive your Course Completion Acknowledgement, 10 CPD points and a Credly digital badge.

The Investment

How to Get Started

$15 / week
Interest-free weekly plan, pay in four interest-free with Afterpay, or pay upfront in one payment.
Interest-free weekly plan, no credit check
7-day money back guarantee
Lifetime access included
Start anytime with instant access
Enquire Now
Good to Know

Common Questions

How long does the course take?

Around 20 study hours, at your own pace. Access is lifetime, so there is no deadline. You can come back to the material after you finish.

What does it cost each week?

The weekly plan is $15 a week, interest-free with no credit check. Enquire for the full payment options, including pay-in-four with Afterpay and upfront.

How are assessments done?

Short answer and multiple choice, built to help you understand rather than test you against the clock. You can retake them as many times as you need, and marking comes back within one business day.

Will this help me in the job I have now?

Yes. You work on emotional intelligence, dealing with customers, working with your team, and building business relationships. You can use all of it the next day at work.

What do I get when I finish?

A Course Completion Acknowledgement, a short-form credential for Develop Your Interpersonal Skills, 10 CPD points, and a Credly digital badge you can share on LinkedIn.

Is this course accredited?

It is CPD endorsed, which is accreditation for professional development: you finish with 10 CPD points employers recognise, plus a Credly digital badge. It is not a nationally recognised qualification. That is a different thing, and you do not need one to build these skills at work.

Can I get my money back if it is not for me?

Yes. There is a 7-day cooling-off period. You can switch to another course or get your money back.

Delivered By

About the College

This course is delivered by Online Courses Australia, an online training provider. Its courses are designed with employers and industry experts.

The college is CPD endorsed and issues Credly digital badges with its completion acknowledgements. Lessons run as step-by-step video sessions, not dense textbooks. Support runs through one-on-one mentoring, tutor help by phone and email on weekdays, and live chat seven days a week.

CPD endorsed providerCredly digital badgesIndustry-designed coursesLive chat 7 days a week
One Step Left

Enquire Today

Picture the meeting where you say the hard thing well, the room stays with you, and your name is the one put forward next time.

Enquire Now