Whether you want to move into community work or bring more skill to the job you already do, this course starts there. You learn empathy and rapport, how to support wellbeing, and how a counselling relationship works, online at your own pace.
You do not need a degree or past training to start. This course builds the people skills that community, health and welfare work runs on: listening well, building trust, and supporting someone through a hard patch.
Nurses, teachers, aged care and human services workers, HR staff, pastoral care workers: counselling skills matter in all of it. Study interview skills, behaviour support and emotional wellbeing at your own pace, then use them at work on Monday.
Your own pace, no classroom, and lifetime access. Assessments are short answer and multiple choice, you can retake them as many times as you need, and marking comes back within one business day.
Counselling skills get used all over: health, community organisations, government, education, welfare and private practice. The work is easy to picture: sitting with someone, listening well, and helping them find a way through.
Working alongside families through tough stretches. Rapport, interview skills and behaviour support get used every day.
Being the person people talk to. Listening, care and support for emotional wellbeing sit at the centre of it.
Community and welfare teams need people who can work with anyone who walks in. That is what this course builds.
Teaching, nursing, aged care, HR, allied health and corrective services all lean on these skills. You bring them straight back to the job you have.
Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Counsellor titles, including school, careers and drug and alcohol counselling, need accredited study on top of this course.
Nine topics, from working in the community sector through to the theory behind the skills.
Here is what stands out in this course.
Empathy and rapport, interview skills, and how to set up and confirm a counselling relationship. You also learn how to work out whether counselling is the right fit for someone.
Working with diverse people, working effectively in the community sector, and behaviour support inside individual plans. The day-to-day of community and welfare work, covered as part of the course.
Step-by-step modules and video sessions you can watch on demand. A one on one mentor with industry experience sits behind you, with tutor help by phone and email on weekdays and live chat 7 days a week.
Your access never runs out, anywhere in the world. Finish on your timeline, then come back to the material once you are using it in a job.
Course Completion Acknowledgement · Online Courses Australia
Finish the course and you receive a Course Completion Acknowledgement, plus a short form credential for the Counselling Skills Micro-Credential.
The course is fully CPD endorsed. Your points show on your completion acknowledgement as proof you keep learning.
A digital badge issued by Credly, ready to share wherever you want to show it.
Send an enquiry and a course advisor gets back to you with the course guide, current pricing and straight answers on whether it fits.
Start anytime with instant access. Choose the interest-free weekly plan with no credit check, pay in four with Afterpay or Latitude Pay, or pay upfront in one payment.
Work through the video lessons with your mentor and tutors behind you. Marking comes back within one business day, and you can retake assessments.
Complete the course and receive your Course Completion Acknowledgement, CPD points and a Credly digital badge.
None needed. The course starts from the foundations, so you can come in with no background in counselling or community work.
Around 90 study hours, at your own pace. Access is lifetime, so there is no deadline. You can come back to the material after you finish.
The weekly plan is $15 a week, interest-free with no credit check. Enquire for the full payment options, including pay in four and upfront.
Yes. These skills get used by teachers, nurses, aged care and human services workers, HR staff, pastoral care workers and allied health workers. You learn how to listen, build rapport and support someone's wellbeing.
Short answer and multiple choice, built to help you understand rather than test you against the clock. You can retake them as many times as you need, and marking comes back within one business day.
It is a good way to find out whether you want to be one. Counsellor titles need accredited study, and that is years and real money. This course gives you the substance of the work for a fraction of both, so you can decide before you commit. If the work grips you here, that is worth knowing.
It is CPD endorsed, which is accreditation for professional development: you finish with CPD points employers recognise, plus a Credly digital badge. It is not a nationally recognised qualification. That is a different thing, and these skills still count in community, welfare and support work while you decide on further study.
Yes. There is a 7-day cooling-off period. You can switch to another course or get your money back.
This course is delivered by Online Courses Australia, an online training provider. Its courses are designed with institutions, employers and industry experts.
The college is CPD endorsed and issues Credly digital badges with its completion acknowledgements. Lessons run as step-by-step video modules, not dense textbooks. Support runs through one on one mentoring, tutor help by phone and email on weekdays, and live chat seven days a week.
Picture the day someone sits down across from you, worn out and unsure, and walks away lighter because you knew what to say.