This course equips learners with practical customer service and sales skills suited to careers in events, hospitality, and tourism. It covers topics including interacting with customers, enhancing the customer service experience, managing quality customer service, and making presentations.
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Completing this CPD-endorsed course gives you CPD Points recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.
Enrol at any time and study on your own terms. Lessons are available on demand, and assessments are designed to improve comprehension rather than test recall in a timed setting.
Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills.
Upon successful completion, you will receive a course completion acknowledgement and short form credential for Advanced Sales & Customer Service Cred.
Students receive lifetime access to all course materials once enrolled.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
No specific job, salary or outcome is guaranteed.
The modules that make up the course, as published by the provider.
This course was very enjoyable, easy enough to follow and went into good depth, increasing my knowledge of customer service across multiple industries. Will definitely help me with future career prospects. Easy way to study so much so I'm now going to attempt a diploma!
Weekly Payment Plan. $15 per week for 53 weeks. Interest Free. No Credit Check. Flexible first payment date (within 7 days). Lifetime Access. Unlimited Support.
Confirmed by the provider when you enquire.
Eligibility applies. Lifetime Access. Unlimited Support.
Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.
This course is designed to be completed in approximately 60 hours. Study timeframes may vary depending on your pace and prior experience.
Yes. This course is available online. You can study from anywhere in Australia.
Pricing varies depending on payment method and any available discounts. Enquire for current pricing and payment options.
Entry requirements vary by provider. Common requirements include being at least 18 years of age and an Australian citizen or permanent resident. Enquire for the full entry requirements for this course.
This course equips learners with practical customer service and sales skills suited to careers in events, hospitality, and tourism. It covers topics including interacting with customers, enhancing the customer service experience, managing quality customer service, and making presentations. Ideal for those looking to enter or advance in roles such as front of house, food service, marketing, or consulting.
You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.
Enquire Now →Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.