Online Diploma · Community Services

For Support Workers Looking to Get Into Case Work

Thinking about the step up from support work? This course covers case work, compliance and cultural safety. Your placement hours are arranged inside a working service.

From $60.77per week on a payment plan
200 hoursplacement, arranged for you
No examsquizzes, portfolios and videos
Anytimestart date, fully online
Day and nightaccess to your units
At a Glance

Course Snapshot

Study AreaCommunity Services
QualificationCHC52025 Diploma of Community Services
DeliveryOnline, start anytime
Pace12, 18 or 24 months
PlacementMinimum 200 hours
PaymentsFrom $60.77 per week
Comes with
  • Case management skills covered
  • Cultural safety in the core units
  • Legal and ethical compliance taught
  • Placement arranged for you
Who It’s For

Why Do This Course

The Step Above Support Work

Case work, coordination and the paperwork behind it.

Why People Need Help

Sociological factors get a unit of their own.

Placement Is Sorted

A partner service finds you hours close to home.

Where The Skills Fit

Where These Skills Could Take You

Community agencies, housing services and family programs run on case workers. The day is intake, plans, referrals and reports.

Case Worker

Hold a caseload and coordinate the help.

Community Services Worker

Support clients across a service.

Family Support Worker

Work with parents and children together.

Team Leader

Guide a small team of support workers.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need a check or supervised experience.

The Course

What You'll Learn

01
Working With Clients
The core of case work.
Develop workplace communication strategies
Work with diverse people
Analyse impacts of sociological factors on people
02
Running A Service
The parts that keep a service safe.
Manage legal and ethical compliance
Maintain work health and safety
03
Culture And Community
Practice that respects who you serve.
Promote Aboriginal and/or Torres Strait Islander cultural safety
Included

What You’ll Get

In the Course

  • Case work, communication strategies
  • Compliance, legal and ethical
  • Cultural safety, in the core units
  • Placement, minimum 200 hours

As a Student

  • Online, start any day
  • No exams, portfolios and role plays
  • Pace, 12, 18 or 24 months
  • Support, a named trainer
Why This One

What Makes It Different

Three things worth knowing.

01
Cultural Safety Is Core

Aboriginal and Torres Strait Islander cultural safety is taught.

02
Compliance, Not Just Care

Managing legal and ethical compliance sits in the units.

03
A Trainer From The Sector

Faamaoni Kaleti brings over a decade in community services.

The Credentials

What You'll Earn

Nationally Recognised

Diploma of Community Services

CHC52025 · nationally recognised training

A Recognised Qualification

CHC52025 Diploma of Community Services is nationally recognised training.

Checked On The Register

We check the code and the college on the national training register. CHC52025 is current and the college is registered.

Supervised Placement Hours

Your hours are done in a working service and signed off.

Getting Started

How It Works

Step one

Tell Us Your Aim

Case work, family support, or team lead.

Step two

Ask The Questions

An advisor covers units, placement and fees.

Step three

Sort Payments

Upfront, weekly plan, or pay in four.

Step four

Start Learning

Enrol and begin the communication units.

The Investment

How to Get Started

From $60.77 / week
Pay upfront, or start now and pay weekly through Payright.
Zero interest weekly plan
Set-up fee applies on the plan
Credit check for the plan
Pay in four also offered
Enquire Now
Good to Know

Common Questions

Is this course nationally recognised?

Yes. CHC52025 Diploma of Community Services is nationally recognised training.

Is it ACWA approved?

Not this one. The college states the diploma is not ACWA approved.

Can I work in child protection in Victoria?

Not with this course. The ACWA website lists the suitable ones.

What does it cost each week?

From $60.77 a week on a payment plan. A credit check applies.

How does placement work?

You do a minimum of 200 hours. It sits on top of weekly study.

Do I need experience first?

None needed, though support work experience helps the case units.

How long does it take?

You pick a finish pace of 12, 18 or 24 months.

Can I study while working?

Yes. Units stay reachable day and night.

Delivered By

About the College

Open Colleges is an Australian training provider that teaches online. Placement is organised with SkilTrak, a placement partner.

Trainers work in the fields they teach. Units stay open day and night.

Australian providerPlacement partnerNamed trainerFully online
Case Work

Enquire Today

Picture the family whose week turned because you made the call.

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