Nationally Recognised · SIR30216

Ready to Get Into Retail?

Maybe you can sell already and want the title to match. You learn selling, customer care, stock handling and store safety. Your placement hours happen on a shop floor.

SIR30216national code
From $63.44a week, zero interest
120 Hoursof placement, minimum
No Examsever
At a Glance

Course Snapshot

Study AreaRetail
National CodeSIR30216
DeliveryOnline, with placement in store
PlacementMinimum 120 hours
StartAny week, no semesters
PaymentsFrom $63.44 per week
Comes with
  • Nationally recognised, SIR30216
  • Placement arranged with SkilTrak
  • Part time hours or one block
  • Units open day and night
Who It’s For

Why Do This Course

The Selling Half

Advising, engaging and closing the sale with a customer.

The Store Half

Stock, displays, purchasing and spotting security risks.

Hours On The Floor

A minimum of one hundred and twenty hours in a store.

Where The Skills Fit

Where These Skills Could Take You

Retail runs on people who sell and keep the floor tidy. A shift is customers, stock, displays, tills and the team.

Sales Assistant

Advise customers and close the sale.

Cashier

Run the till, returns and daily takings.

Team Leader

Set the roster and steer a shift.

Retail Supervisor

Run a section, its stock and its people.

Roles where these skills are useful, not promised outcomes. Retailers set their own hiring rules. Some ask for time on the floor first.

The Course

What You'll Learn

Safe work first, then the store, then the customer.

01
Safe At Work
The ground rules on a shop floor.
Contribute to workplace health and safety
Maintain personal health and wellbeing
Identify and respond to security risks
02
Running The Store
What keeps a shop trading.
Organise and maintain the store environment
Purchase goods and services
Advise on products and services
03
The Customer
The part you came for.
Engage the customer
Sell to the retail customer
Build customer relationships and loyalty
Assist with customer difficulties
04
The Team
How a shift holds together.
Work effectively in a team
Work effectively in a service environment
Work with diverse people
Included

What You’ll Get

In the Course

  • Selling, engage, advise, close
  • Stock, ordering and store setup
  • Service, loyalty and difficult customers
  • Security, risks and responses

As a Student

  • Placement, minimum 120 hours
  • Hours, part time or a block
  • Assessment, open book, no exams
  • Start, any week you like
Why This One

What Makes It Different

Three things that shape this one.

01
A Code On The Register

SIR30216 sits on the national register under its own name.

02
Placement Fits Your Roster

Hours run part time or as one block, if the host agrees.

03
Built For The Step Up

Team leader and supervisor units sit beside the counter ones.

The Credentials

What You'll Earn

NATIONALLY RECOGNISED

SIR30216 Certificate III in Retail

The step past casual shift work

SIR30216

Certificate III in Retail, listed on the national register.

Floor Hours

A minimum of one hundred and twenty hours in store.

Thirteen Units

Safety, stock, selling, service and team work.

Getting Started

How It Works

Step one

Get In Touch

Say whether you are new or already on the floor.

Step two

Ask The Questions

An advisor covers units, hours and fees.

Step three

Sort Payments

Upfront, in four, or a weekly plan.

Step four

Start Learning

Study starts while your hours are arranged.

The Investment

How to Get Started

From $63.44 / week
Pay upfront, pay in four, or take the weekly plan.
Zero interest on the weekly plan
A credit check applies to the plan
Plan applicants are eighteen or over
Citizens and permanent residents can apply
A licence or passport is needed to apply
An advisor talks the options through
Enquire Now
Good to Know

Common Questions

Is this nationally recognised?

Yes. SIR30216 Certificate III in Retail.

Do I have to do placement?

Yes, a minimum of one hundred and twenty hours.

Can I do the hours part time?

Yes, or in one block. The host store decides.

Who finds the store?

The college arranges it through SkilTrak.

Do I need retail experience?

None. The units start from the beginning.

Are there exams?

Not one. Open book quizzes, portfolios and written tasks.

What does it cost each week?

From $63.44 a week on the zero interest plan.

Can I start this week?

Yes. There are no semesters to wait for.

Delivered By

About the College

Open Colleges delivers this course online, from Australia.

Trainer Ellena Frisina brings fifteen years in beauty and cosmetic retail.

SIR30216Placement with SkilTrakStart anytimeNo exams
The Floor, Yours

Enquire Today

Picture the first shift you run instead of work.

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