Nationally Recognised · ACM20121

Become An Animal Care Attendant.

If you want to work with animals, this could be your way in. You'll study the theory online at your own pace, then do your placement hours in an animal-care workplace. No prior study is needed to start.

ACM20121national code, nationally recognised
From $52per week on the payment plan
12 monthsexpected duration, 18 months maximum
160 hourscompulsory work placement
Onlineself-paced study, plus placement
At a Glance

Course Snapshot

Study AreaAnimal Care
Course TypeCertificate II, nationally recognised
National CodeACM20121
DurationExpected 12 months, with a maximum of 18 months. Rolling monthly starts, each student on their own start date
Study ModeOnline self-paced study with compulsory work placement
Work Placement160 hours with animals, arranged for you
EntryNo prior study needed. You must be at least 18 to enrol
PaymentsFrom $52 per week
Comes with
  • ✓Nationally Recognised Training under the AQF
  • ✓No prior study needed to start
  • ✓Placement arranged for you, not left to you
  • ✓Weekly webinar with a qualified trainer
Who It’s For

Why Do This Course

A Fresh Start With Animals

No prior study is needed, and you must be 18 or over. If you are changing careers and want work with animals, this is an entry-level way in.

Get Qualified In The Job You Have

Already working or helping out with animals? This gives you the certificate to go with what you can already do.

Hands-On, Not Just Online

Some units need live animals, so 160 hours of placement are built in. You'll finish having handled, fed and cared for dogs and cats on the job.

Where The Skills Fit

Where These Skills Could Take You

Animal care is hands-on work: feeding, cleaning, handling and watching over animals, and talking with owners and staff. These skills are used in shelters, pet-care services and vet clinics, where attendants keep animals fed, clean and calm.

Animal Care Attendant

Pet-Care Assistant

Veterinary Clinic Animal Care Support

Shelter Assistant

Roles where these skills are useful, not promised outcomes. Every workplace is different, and some need more study or experience. This course does not qualify you as a vet nurse.

The Course

What You'll Learn

01
The Daily Work Of Animal Care
Feeding, cleaning and looking after animals day to day.
ACMGEN202 Complete animal care hygiene routines
ACMGEN203 Feed and water animals
ACMGEN204 Assist in health care of animals
02
Safe Handling And First Aid
Holding animals safely and helping when something goes wrong.
ACMINF201 Handle companion animals safely and follow infection control guidelines
ACMGEN309 Provide basic animal first aid
ACMSPE316 Provide general care of domestic dogs
ACMSPE317 Provide general care of domestic cats
03
Working Safely In The Industry
The rules that keep you, the animals and the workplace safe.
ACMGEN201 Work in the animal care industry
ACMWHS201 Participate in workplace health and safety processes
ACMSUS201 Participate in environmentally sustainable work practices
04
Communication And Advice
Talking with people and finding good animal-care advice.
BSBCMM211 Apply communication skills
ACMGEN205 Source and provide information for animal care needs
Included

What You’ll Get

In the Course

  • ✓Feeding and watering, preparing food and watching intake
  • ✓Hygiene routines, cleaning and infection control
  • ✓Safe handling, dogs, cats and companion animals
  • ✓Basic animal first aid, spotting injury or distress early

As a Student

  • ✓Online and self-paced, theory studied in your own time
  • ✓Weekly webinar, 3 hours with a qualified trainer
  • ✓Placement arranged, the college finds your host workplace
  • ✓Recording emailed, if you cannot attend live
Why This One

What Makes It Different

Here is what stands out in this course.

01
Placement Is Found For You

The college's placement team finds your host workplace and sets up your placement. If you were dreading the search, you don't have to do it, though you may need to travel.

02
A Weekly Webinar With Teeth

Each week you get a 3-hour webinar run by qualified trainers. The first hour teaches the unit, the next two are for assessment help and open questions. If you miss it, the recording is emailed to you.

03
Dog And Cat Care As Units

General care of domestic dogs and domestic cats are separate units, along with basic animal first aid. That is the day-to-day work of an animal-care attendant, taught in full.

The Credentials

What You'll Earn

NATIONALLY RECOGNISED

Certificate II in Animal Care

ACM20121 · Nationally Recognised Training

A Nationally Recognised Qualification

This is Nationally Recognised Training. Successful completion leads to an Australian Qualifications Framework (AQF) qualification.

Checked On The National Register

We check the code and the college on the national training register before this page goes up. ACM20121 is current. The college is registered to deliver and assess it.

160 Placement Hours Behind You

Done in an approved animal-care workplace, showing the practical skills the course asks for with dogs and cats.

Getting Started

How It Works

Step one

Ask About the Course

Send an enquiry. A course advisor gets back to you with the details, the payment options and start dates.

Step two

Do the Pre-Training Review

Before enrolment the college checks the course suits you: your study skills, your health, and the tech you have at home.

Step three

Study Online, Join The Webinar

Work through the theory at your own pace, and join the weekly 3-hour webinar with a qualified trainer.

Step four

Do Your Placement And Finish

Complete 160 hours on placement with animals, and finish with a nationally recognised Certificate II.

The Investment

How to Get Started

From $52 per week / week
Pay the full fee upfront at a discount, pay weekly, or pay monthly. The weekly and monthly plans both need an initial payment before instalments begin. A schedule of fees is published as a PDF.
✓Weekly, monthly or upfront
✓An initial payment applies before instalments begin
✓A schedule of fees is published as a PDF
✓Ask a course advisor for the full details
Enquire Now
Good to Know

Common Questions

Do I need experience to start?

No. You won't need any prior study for this course. You must be at least 18, and the college does a pre-training review to confirm the course suits you.

What does it cost each week?

From $52 per week on the payment plan. You can also pay monthly, or pay the full fee upfront at a discount. The weekly and monthly plans both need an initial payment before instalments begin.

How does the work placement work?

160 hours in an approved animal-care workplace, on top of your online study. A placement coordinator arranges it for you. You may need to travel to your placement, and locations depend on which hosts are available.

Can I do this online?

Mostly. The theory is studied online, in your own time. But some units need practical skills with live animals, so the placement part cannot be skipped.

What if I cannot attend the live webinar?

The recording is emailed to you afterward, so you can watch it when it suits. The first hour covers the unit topic, and the next two are for assessment help and questions.

Does this make me a vet nurse?

It is a strong first step towards that goal. It does not qualify you as a vet nurse, and you cannot diagnose or treat animals on your own. What you do get is entry-level skills, and a path towards the Certificate IV in Veterinary Nursing, subject to that course's entry rules.

Is this a real qualification?

Yes. ACM20121 is Nationally Recognised Training under the Australian Qualifications Framework. The college is approved to deliver and assess it. We check both on the national training register.

What if I need to withdraw?

Full payment and refund details are provided to you before enrolment or before you pay any fees. Ask your course advisor for the details, and read them before you commit.

Delivered By

About the College

This course is delivered by Melbourne City Institute of Education, an RTO, number 22172.

This version runs online through the learning system, with a weekly webinar and a compulsory placement with animals. The head office and campus are at Level 5, 259 Collins St, Melbourne. The college also teaches early childhood, health, community services, aged care, hospitality and English language teaching.

RTO 22172Online and self-pacedWeekly trainer webinarPlacement arranged for you
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Picture the end of your first shift, when a dog that was shy of you that morning rests its head on your hand.

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