Thinking about the service side of IT? You cover the ITIL Foundation certificate and the ServiceNow platform. It has you covered whether you are new or already working in IT.
Service management has its own vocabulary. This gives you the one most teams use.
Already on a service desk? The certificate puts a recognised method behind the work.
It is self-paced with a fast-track option, so it fits around a working week.
Two parts: the ITIL certificate, and the platform behind it.
Three things carry this course. An ITIL certification, a ServiceNow module, and mentors on hand.
The certification is provided through PeopleCert, with the exam fee included.
You also cover the platform used to manage services and operations.
Eligible students get access to the Lumify Group job portal and internship opportunities.
ITIL 4 Foundation, through PeopleCert
ITIL 4 Foundation, provided through PeopleCert.
The exam fee is included in the course cost, and a voucher is provided.
The ITIL 4 Foundation eBook comes with the course.
Ask for the course guide and what is included.
Look at the certification, the eBook and the exam.
Choose how you pay, then open the first module.
Work through the material, then book the exam.
None is needed. The course suits people brand new to the industry.
It is self-paced, so it depends on your hours. There is a fast-track option.
Pay upfront or use a payment plan. The exam fee is included.
One exam, sat in an online proctored environment.
The page names IT Support Technician and ICT Support Officer.
A laptop or desktop computer with a reliable internet connection.
It leads to ITIL 4 Foundation, provided through PeopleCert. That is an industry credential, not nationally recognised training. In service management, ITIL is the framework most teams work to.
The college gets in touch, answers questions, and sends the guide.
Lumify Learn is an online training provider for technology courses. Study is self-paced, with dedicated mentors and industry experts.
Picture the service desk running the way you set it up.