Learn ITIL® 4 best practices and earn your Foundation Certificate, a globally recognised credential for IT service management professionals.
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Lumify Edge supports students in their transition from study to their next IT role, including personal branding for job interviews, direct access to the exclusive Lumify Group job portal, and connection with job opportunities and internships.
Students enrolled in the course are connected with those recruiting for positions in the market along with internship opportunities through the Lumify Edge program.
Access to dedicated mentors who are experienced industry professionals, guiding students through course content and helping leverage skills in real work scenarios.
Study on your own schedule with up to 12 months to complete the course. Manage studies around work and family, with the option to fast-track and finish ASAP.
The course includes the ITIL® 4 Foundation Certificate exam voucher and eBook provided through PeopleCert. Exam fees are included in the cost of the course.
An additional ServiceNow module is included as part of the course, providing skills in the industry-leading cloud computing platform for IT service management.
Additional certification (ITIL® 4 Foundation) issued alongside the course.
Exam fees and ITIL® 4 Foundation eBook and exam voucher included.
Practical, job-relevant skills for these roles. As a professional development course, it builds capability in this field rather than guaranteeing a specific role or salary.
No specific job, salary or outcome is guaranteed.
The modules that make up the course, as published by the provider.
Confirmed by the provider when you enquire.
Talk to a Course Advisor to learn more about the 8–24 month payment plan options.
Exact fees, plans and any funding eligibility are confirmed by the provider when you enquire. No payment is made through Get Course.
There are no formal entry requirements listed for this course. It suits both working IT professionals and those transitioning into the field. Submit an enquiry to confirm any current prerequisites.
A weekly payment plan may be available for this course. Exam fees for the ITIL® 4 Foundation Certificate are included in the course cost. Submit a Get Course enquiry to confirm current pricing and payment options.
The recommended completion time is one month. Students have up to 12 months to finish at their own pace, so it's easy to fit study around work and other commitments.
The course is delivered entirely online and is fully self-paced. Students access course materials, the ServiceNow module, and mentor support through Lumify Learn's online platform. There are no set class times.
There is no workplace placement required for this course. Practical skills are developed through course activities, the included ServiceNow module, and guidance from a dedicated industry mentor.
This course leads to the ITIL® 4 Foundation Certificate, awarded through PeopleCert, a globally recognised credential in IT service management. It is not a government-accredited or AQF qualification. The ITIL® 4 Foundation Certificate is widely valued by employers in the IT sector.
This course covers the core principles of IT service management through the ITIL® 4 framework. Students learn how to apply service management best practices, work with the ITIL® 4 service value system, and use ServiceNow, the industry-leading cloud platform for IT service management. The ITIL® 4 Foundation Certificate exam voucher and eBook are included, with exam fees covered in the course cost.
Delivered by Lumify Learn, the course suits IT professionals looking to formalise their service management knowledge, as well as career changers moving into IT support or coordination roles. A dedicated industry mentor guides students through the content and helps connect learning to real work scenarios.
Study is fully online and self-paced, with a recommended completion time of one month and up to 12 months to finish at your own pace. There is no workplace placement component, learning is applied through course activities and the included ServiceNow module.
You don't need to have decided to get the answers. One short form, and the provider comes back with your fees and a realistic study plan.
Enquire Now →Course information on this page is sourced from the education provider and was last verified on 28 July 2026. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.