Upskill Into IT Service Management
The service side of IT runs on ITIL. This course takes you through the ITIL 4 Foundation certificate with the exam fees included, then hands-on work in ServiceNow, entirely at your own pace. Brand new or already in IT, you come out certified and ready to step into IT support and service desk roles.
Course Snapshot
- ✓Exam already paid for
- ✓eBook included
- ✓Dedicated mentors
- ✓Payment plans available
Why Do This Course
Get the Language of IT Support
Service management has its own vocabulary. This gives you the one most teams use.
Add It to a Support Role
Already on a service desk? The certificate puts a recognised method behind the work.
A Short Way In
It is self-paced with a fast-track option, so it fits around a working week.
What You Learn
Two parts: the ITIL certificate, and the platform behind it.
What You’ll Get
Learning
- ✓ITIL 4 Foundation, the certification
- ✓Service Value Chain, how value is created
- ✓Lean, Agile and DevOps, key concepts covered
- ✓ServiceNow, the platform module
Support
- ✓Dedicated mentors, experienced in the work
- ✓Trainers and support team, there when you need them
- ✓Open all hours, web-based, available 24/7
- ✓Start in a cohort, study at your own pace
What Makes It Different
Three things carry this course. An ITIL certification, a ServiceNow module, and mentors on hand.
The certification is provided through PeopleCert, with the exam fee included.
You also cover the platform used to manage services and operations.
Eligible students get access to the Lumify Group job portal and internship opportunities.
What You Walk Away With
IT Service Management Professional
ITIL 4 Foundation, through PeopleCert
An ITIL Certification
ITIL 4 Foundation, provided through PeopleCert.
Exam Covered
The exam fee is included in the course cost, and a voucher is provided.
Materials to Keep
The ITIL 4 Foundation eBook comes with the course.
How It Works
Enquire
Ask for the course guide and what is included.
Check the Fit
Look at the certification, the eBook and the exam.
Enrol and Start
Choose how you pay, then open the first module.
Sit the Exam
Work through the material, then book the exam.
Your Investment Options
Common Questions
Do I need IT experience?
None is needed. The course suits people brand new to the industry.
How long does it take?
It is self-paced, so it depends on your hours. There is a fast-track option.
What does it cost?
Pay upfront or use a payment plan. The exam fee is included.
How is the exam run?
One exam, sat in an online proctored environment.
What roles do these skills suit?
IT Support Technician and ICT Support Officer are the roles these skills suit first.
What do I need to study?
A laptop or desktop computer with a reliable internet connection.
Is this course nationally recognised?
It leads to ITIL 4 Foundation, provided through PeopleCert. That is an industry credential, not nationally recognised training. In service management, ITIL is the framework most teams work to.
What happens after I enquire?
The college gets in touch, answers questions, and sends the guide.
About the College
Lumify Learn is an online training provider for technology courses. Study is self-paced, with dedicated mentors and industry experts.
A Better Future Starts Today
Just a five minute call.