Earn the ICT40120 Certificate IV in Information Technology and step into systems administration, help desk, and IT support roles. Studied fully online.
Earn the ICT40120 Certificate IV in Information Technology and step into systems administration, help desk, and IT support roles. Studied fully online.
Roles graduates commonly move into across Australia. Your path depends on experience, employer and location.
Possible career directions only; no specific job, salary or outcome is guaranteed. Where you go depends on your experience, the employer and your location.
ICTICT426Identify and evaluate emerging technologies and practicesICTICT443Work collaboratively in the ICT industryICTPRG302Apply introductory programming techniquesICTICT451Comply with IP, ethics and privacy policies in ICT environmentsICTNWK422Install and manage serversICTNWK420Install and configure virtual machinesICTSAS442Provide first-level remote help desk supportICTSAS432Identify and resolve client ICT problemsICTSAS446Fault find and troubleshoot ICT equipment, hardware and software problemsBSBCRT404Apply advanced critical thinking to work processesICTICT445Connect and configure devices and hardware componentsICTNWK427Configure desktop environmentsICTSAS441Support ICT system softwareICTSAS443Support operating system users and troubleshoot applicationsICTSAS436Evaluate ICT system statusICTSAS438Implement maintenance proceduresICTICT440Develop service level agreementsBSBXCS404Contribute to cyber security risk managementICTICT424Address cyber security requirementsICTPMG411Support small scale ICT projectsWhat you’ll typically need to get started in this nationally recognised qualification.
Requirements can vary by intake and pathway, so submit an enquiry to confirm what applies to you.
Lumify Edge assists students in securing a paid or unpaid IT internship opportunity, which could lead to a full-time IT or marketing job within three months of completing any Lumify Learn course. An additional fee applies.
Enroled students gain direct access to Lumify Group's exclusive job portal, connecting them with employers actively recruiting for IT positions in the market.
Lumify Edge helps enhance students' personal brand to make them interview-ready, bridging the gap between learning and earning.
Qualified, passionate trainers provide 1-on-1 coaching and support to guide students to success throughout their studies.
Study on your own schedule. Manage studies around work and family commitments, with the option to fast-track and finish ASAP.
The ICT40120 Certificate IV in Information Technology is a nationally recognised qualification under the Australian Qualifications Framework.
Lumify Learn's structured study methodology fast-tracks students to success by reinforcing skills through repeated practice and assessment cycles.
An education provider offering information technology courses, including cyber security pathways such as the ICT50220 Diploma of Information Technology (Cyber Security) and ICT40120 Certificate IV in Information Technology - Cyber Security Focus. They provide career-focused content and study pathways for roles such as Cyber Security Architect.
A few simple steps from enquiry to your first day.
ICT40120 is registered on the AQF and delivered by Lumify Learn (RTO 45994).
Dedicated career services to help graduates move into work.
Ongoing support throughout your studies, including post-placement support.
This course covers the skills needed to work in IT support and systems administration. Students learn to configure and maintain ICT systems, troubleshoot technical issues, and support end users across a range of environments. The qualification is nationally recognised under the Australian Qualifications Framework.
Delivered by Lumify Learn, the course runs entirely online and is self-paced, with a recommended duration of 15 months. That flexibility means students can manage study around work and family commitments, or fast-track if their schedule allows. One-on-one trainer coaching is available throughout.
The course suits people entering the IT industry for the first time, as well as those already in support roles looking to formalise their skills. No work placement is required, so there are no hours to schedule around your day.
Enquire about this course and a course advisor from Lumify Learn will be in touch with pricing and next steps.
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Nationally recognised training: ICT40120 ICT40120 Certificate IV in Information Technology (Systems Administration Support) is a nationally recognised qualification delivered by Lumify Learn (RTO 45994).
Disclaimer: Course information on this page is sourced from the education provider and was last verified on the date shown below. Details including pricing, availability, entry requirements and course content may change without notice. Get Course is a directory service that connects students with course providers; we do not deliver courses directly. Contact the provider for the most current information before enrolling.
Last updated: July 2026