Online Certificate III · Information Technology

Take the First Step Toward a Career in IT Support

If you like fixing things, tech support is a good first job. You cover hardware, networks, ICT advice and online safety. Study online at a pace that is made for a working week.

12 Monthsonline, self-paced
12 Unitsacross three streams
ICT30120nationally recognised
Start ASAProlling starts
At a Glance

Course Snapshot

Duration12 months, with the option to fast-track
DeliveryEntirely online, available 24/7
StudyAt your own pace, start ASAP
Structure12 units across three streams
RecognitionICT30120, nationally recognised
EntryNo formal prerequisites
Comes with
  • Open entry, no prior study needed
  • Fast-track option available
  • One-on-one coaching from trainers
  • Induction and orientation sessions
Who It’s For

Why Do This Course

Get Your Foot in the Door

Help desk and support roles are how most people enter tech. This course builds the base those roles ask for, from a standing start.

Put a Name to What You Already Do

You may already be the one people call when things break. This turns that into a recognised qualification you can put on a resume.

Study Around Your Week

The learning environment is open 24/7. You set the pace, and you can fast-track to finish sooner.

Where The Skills Fit

Where These Skills Could Take You

Every business runs on tech, and someone has to keep it running. The work is easy to picture. A ticket comes in, you find the fault, and the person gets back to work.

ICT Technician

Setting up and repairing the gear people work on.

Help Desk Support

First person called when something stops working.

ICT Support Officer

Keeping systems and users running day to day.

Roles where these skills are useful, not promised outcomes. Every role and employer is different, and some ask for more study or experience.

The Course

What You Cover

01
Supporting Clients and Systems
The day-to-day of keeping people working.
ICTICT310 Identify and use industry specific technologies
ICTICT317 Maintain standard operating environments
ICTSAS305 Provide ICT advice to clients
02
Configure and Support User Environments
Setting up networks and working with a team.
ICTNWK309 Configure and administer network operating systems
BSBXTW301 Work in a team
ICTNWK307 Provide network systems administration
03
Cyber Security and Development
Safe handling of data, plus a first taste of code.
BSBCRT301 Develop and extend critical and creative thinking skills
ICTWEB304 Build simple web pages
BSBXCS303 Securely manage personally identifiable information and workplace information
ICTPRG302 Apply introductory programming technologies
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
BSBXCS302 Identify and report online security threats
Included

What You’ll Get

Learning

  • Twelve units, across three streams
  • Self-paced study, set by you, fast-track allowed
  • Web-based environment, open 24/7
  • Simple web pages, built as part of the course

Support

  • Trainer coaching, one-on-one
  • Mentors, alongside your trainer
  • Student support team, from enrolment onward
  • Orientation, held online, regularly
Why This One

What Makes It Different

Three things shape this course. Open entry, a broad first grounding, and trainers you can reach.

01
No Prior Study Needed

There are no formal prerequisites. Self-discipline, time management and basic computer skills are what carry you through.

02
A Broad First Grounding

Three streams cover client support, network setup and the security side. You leave knowing where you want to specialise next.

03
Coaching, Not Just Content

Trainers give one-on-one coaching. Mentors and a student support team stay with you from orientation to the last unit.

The Credentials

What You Walk Away With

Nationally Recognised

Certificate III in Information Technology

ICT30120, delivered by a registered training organisation

A Recognised Qualification

ICT30120 Certificate III in Information Technology carries the Nationally Recognised Training logo.

Twelve Units Done

Client support, network administration and secure data handling, finished and signed off.

A Direction to Take

You finish knowing whether support, networks or security is the part you want to chase.

Getting Started

How It Works

Step one

Enquire

Ask for the course guide. It takes a minute.

Step two

Talk It Through

A course advisor calls to set your start time.

Step three

Enrol

Complete the enrolment forms to hold your spot.

Step four

Orientation

Student support confirms, then you join orientation online.

Good to Know

Common Questions

Do I need experience to enrol?

There are no formal prerequisites. Basic computer skills help, like email, video calls and internet research. Self-discipline and time management matter more than prior study.

How long does it take?

12 months. There is a fast-track option if you have the time to put in.

What does it cost?

You can pay upfront, pay in four, or set up a monthly plan. Plan options are flexible. A course advisor confirms the current fee before you enrol.

What do I need to study?

Access to a computer and a reliable internet connection. The web-based learning environment is available 24 hours a day.

When can I start?

Start ASAP. Workshops and tutorials run on rolling starts. Induction and orientation sessions are held regularly.

What comes after this course?

The Certificate IV builds on this one. Its streams cover networking, cyber security, programming, cloud and web development. Your trainer can point you at the right one.

Is this course nationally recognised?

Yes. ICT30120 Certificate III in Information Technology is nationally recognised training. It is delivered by RTO no. 45994. Nationally recognised courses carry the Nationally Recognised Training logo.

What happens after I enquire?

A course advisor calls to talk the course through and set a start time. You then complete enrolment, and the student support team confirms it before orientation.

Delivered By

About the College

Lumify Learn Pty Ltd is a registered training organisation, RTO number 45994. Its ABN is 54 658 760 966. Courses run online, with trainers, mentors and a student support team behind you. Trainer Rajalakshmi Kandasamy has over 12 years delivering ICT programs.

RTO 45994Online deliveryTrainer and mentor supportFast-track option
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Picture the first ticket you close on your own, and the thanks that comes with it.

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