Upskill in Community Services
Thinking about stepping up in the community work you do now? You'll learn to plan support, run programs and manage cases. Classes are in the evening, so you can keep your day job.
Course Snapshot
- ✓Nationally recognised Diploma
- ✓Evening classes, three nights a week
- ✓Virtual classes if you live far away
- ✓Open to South East Queensland residents
Why Do This Course
Grow Into a Bigger Role
Already working in the sector? You'll learn case management and program coordination, the skills behind coordinator roles.
Help People Through Hard Times
You'll learn to respond to crisis, family violence and mental health needs. That means you can support people when it counts.
Keep Working While You Study
Classes run in the evening, three nights a week. Your days stay open for your job and family.
Where These Skills Could Take You
Community services covers housing, youth, families, mental health and disability. Day to day, you plan support and link people with the right services.
Case Manager
Working with clients to plan support and track progress.
Program Coordinator
Running a service program and the team behind it.
Youth & Family Support Worker
Helping young people and families through tough patches.
Mental Health Support Worker
Supporting people to manage their mental health day to day.
AOD Support Worker
Supporting people affected by alcohol and other drugs.
Community Development Officer
Building local programs that bring people together.
NDIS Support Coordinator
Helping NDIS participants use their plan and find services.
Social Housing Coordinator
Helping people find and keep a safe place to live.
Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Police checks and vaccinations may be needed before placement.
What You'll Learn
Twelve core units and eight electives, from case management to advocacy.
What You’ll Get
In the Course
- ✓Case management, and service programs
- ✓Crisis response, including family violence
- ✓Team support, debriefing and safe work
- ✓Placement, 120 hours, supervised
As a Student
- ✓Weeknight classes, three nights a week
- ✓Eight Mile Plains, or join live from home
- ✓Counselling, confidential support
- ✓RPL, your experience can count
What Makes It Different
Here is what makes this Diploma worth a look.
This course is for people already doing the work. Parents and unpaid carers of NDIS participants count too.
Core units cover case management, crisis response and service programs. You'll also learn to support and debrief your team.
Too far from Eight Mile Plains? Virtual classes let you join the campus group live.
The Student Assistance Program gives you confidential counselling at no cost. It's there for the whole course.
What You'll Earn
CHC52025 Diploma of Community Services
KCA Education · RTO ID 91341
A Nationally Recognised Diploma
Pass every unit and your placement to earn your Diploma.
Credit for Your Experience
Past study and work may count through RPL.
Skills for Coordinator Work
Case management, service programs and team support.
How It Works
Ask About the Course
Send an enquiry. A course advisor can talk through fees, payment options and fit.
Choose How You Study
Join class at Eight Mile Plains or live online from home.
Join Evening Classes
Study three nights a week, in person or online.
Finish Your Placement
Complete 120 hours of placement, then earn your Diploma.
Common Questions
Do I need to work in the sector?
Yes. You need a current role in the health or community services sector. Parents and unpaid carers of NDIS participants are also eligible.
Do I need a qualification first?
There are no academic entry requirements, and a school certificate or similar is preferred. You'll need a USI and photo ID, plus the language, literacy and numeracy skills to study.
When are classes?
Classes run Monday to Wednesday, from 5pm to 9pm. You also do 120 hours of work placement.
Can I study from home?
Yes, if you live too far from Eight Mile Plains. You join the campus class online, live.
What does it cost?
A course advisor will share current fees and payment options when you enquire.
Where do I need to live?
This course is open to people living in South East Queensland: Greater Brisbane, Ipswich, Gold Coast, Sunshine Coast, Toowoomba, Gympie and Hervey Bay.
Is this course accredited?
Yes, the CHC52025 Diploma of Community Services is nationally recognised. KCA Education, RTO ID 91341, delivers it.
What do I get when I finish?
Pass every unit and your placement, and you earn your nationally recognised Diploma.
About the College
This course is delivered by KCA Education, RTO ID 91341. Its Queensland campus is at Eight Mile Plains, with live virtual classes too. KCA Education delivers nationally recognised training.
Your Future Starts Today
Take your next step toward case management and coordinator work.