Upskill Into Case Management
Whether you help people now or want a new start, this course helps you step up. You'll learn case work, the law and how to act in a crisis. You study in class, with a trainer to guide you.
Course Snapshot
- ✓Nationally recognised qualification
- ✓Government funding for eligible students
- ✓No academic entry requirements
- ✓A dedicated trainer
Why Do This Course
Step Up in Your Career
Already in support work? This diploma covers case management, service programs and legal duties, so you can take on more.
Move Into Community Services
Ready for a change? There are no academic entry requirements, and you build skills for work with people and families.
Learn With People Around You
Classes run on campus with a qualified trainer. You'll get a training plan, workbooks and computers in class.
Where These Skills Could Take You
This diploma fits people who want to coordinate support, not just give it. jobsandskills.gov.au rates future growth for welfare support workers as very strong. The work means planning help with people, families and services.
Community Services Case Manager
Planning and reviewing the support each client gets.
Social Housing Coordinator
Helping people find and keep a safe place to live.
Residential Carer
Supporting people with daily life where they live.
Family Services Coordinator
Linking families with the services they need.
Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Child protection roles often need a degree.
What You'll Learn
Twelve core units and eight electives, from case work to cultural safety. The units shown are a recommended set, and your electives can vary with location and delivery.
What You’ll Get
In the Course
- ✓Twelve core units, and eight electives
- ✓Case management, run and review it
- ✓Family violence, recognise and respond
- ✓Cultural safety, for First Nations clients
As a Student
- ✓Classroom based, on campus in WA
- ✓Dedicated trainer, to guide you
- ✓Training plan, made for you
- ✓Computers, available in class
What Makes It Different
Here is what stands out in this course.
You'll learn to run and review case management. You'll also assess co-existing needs, so support fits the whole person.
Funding is available for eligible students through Jobs & Skills WA. That can make the diploma easier to afford.
A core unit covers domestic and family violence. You'll know how to spot it and respond with care.
Units cover workplace debriefing and your own wellbeing. Hard days at work are easier with the right support.
What You'll Earn
CHC52025 Diploma of Community Services
Industry Skills Training · RTO ID 40486
A Nationally Recognised Diploma
Finish all units and you get your Diploma and transcript.
Credit for Each Unit
Pass at least one unit and you get a Statement of Attainment.
Skills to Lead Support
Case management, programs and legal duties for community work.
How It Works
Ask About the Course
Send an enquiry. A course advisor can talk through funding and start dates.
Check Your Funding
Funding through Jobs & Skills WA is available to eligible students.
Learn on Campus
Attend class with your trainer and work through your training plan.
Finish With Your Diploma
Complete all units to get your nationally recognised Diploma.
Common Questions
Do I need any experience?
You can start fresh, as there are no academic entry requirements. You'll need a USI, photo ID and the language, literacy and numeracy to study.
Where are the classes?
Training is mostly in the classroom. IST has campuses in Balcatta, Joondalup and Armadale.
How long does the course take?
The course length isn't listed, so a course advisor can confirm timing and start dates for you.
Can I get government funding?
Funding is available for eligible students through Jobs & Skills WA. A course advisor can check if you qualify.
How are tasks marked?
Your trainer uses assessment tools made for each unit, and you get support in class.
Can international students enrol?
IST can't take enrolments from Student Visa (Subclass 500) holders. A course advisor can confirm your options.
Is this course accredited?
Yes. CHC52025 Diploma of Community Services is nationally recognised, and Industry Skills Training, RTO ID 40486, delivers it.
What do I get when I finish?
Finish all units and you get your Diploma and transcript. Finish some units and you get a Statement of Attainment.
About the College
This course is delivered by Industry Skills Training, RTO ID 40486, based in WA. It teaches nationally recognised courses for job seekers, people returning to work and career changers. It is a Jobs & Skills WA provider.
Your Future Starts Today
Take the next step toward case management work in community services.