Upskill Into Child, Youth and Family Work
If you work with kids and families now and want the top jobs, this is the step up. You'll learn case work, trauma care and how to keep kids safe. Study online, join a live class each week, then spend a week on placement.
Course Snapshot
- ✓AQF Level 5, the step up from a Certificate IV
- ✓Placement arranged for every eligible learner
- ✓Monthly one-on-one mentoring
- ✓Job-Ready Program from day one
Why Do This Course
Move Into the Senior Roles
If you're already a support worker, this is the diploma the case worker and coordinator jobs ask for. You'll learn to run case plans, read a family's needs and shape how a service responds.
Come In From Another Field
Maybe you've worked in aged care, schools or health and want to help kids and families instead. The course starts with the law, the ethics and the trauma work, so you'll arrive with the right footing.
Keep Your Job While You Study
One live class a week by video, the rest at your own pace. The placement runs over one week, and the coordinator can line it up near your home.
Where These Skills Could Take You
These skills are wanted across child protection, out-of-home care and family support services. The work is easy to picture: sitting with a family under pressure, planning the next step for a young person in care, and keeping kids safe.
Family Support Worker
Walk beside families under pressure in NGOs and family services. Pay of about $70,000 to $85,000.
Case Worker or Case Manager
Run case plans in family support services and community health. Pay of about $78,000 to $95,000.
Youth Worker or Youth Case Manager
Support young people in youth services and community organisations. Pay of about $75,000 to $90,000.
Family Intervention Worker
Work in intensive family preservation programs. Pay of about $80,000 to $100,000.
Out-of-Home or Residential Care Worker
Care for kids in foster care agencies and residential care. Pay of about $72,000 to $88,000.
Kinship Care Coordinator
Coordinate care with out-of-home care providers and ACCOs. Pay of about $75,000 to $90,000.
Child Protection Support Worker
Support child protection work in state government departments. Pay of about $63,000 to $77,500.
Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience. Pay figures are indicative only, from SEEK, Indeed AU and the SCHADS Award (MA000100), accessed June 2026, and are not guarantees. Some roles, such as a Child Safety Officer in a state government department, may need a degree.
What You'll Learn
Eleven core units and seven electives, with case work and child protection at the centre.
What You’ll Get
Learning
- ✓Live Zoom class each week, with your trainer and group
- ✓Self-paced online study, around work and family
- ✓Hands-on tasks, case studies, role plays and demonstrations
- ✓20 hours of placement, over one week, near home where possible
Support
- ✓Monthly one-on-one mentoring, by Zoom or phone
- ✓Trainer replies within 72 hours, on business days, Monday to Friday
- ✓Monthly outreach calls, from the Learner Support Department
- ✓Job-Ready Program, from the day you start
What Makes It Different
Three things set this diploma apart: a placement that gets arranged for you, trauma work built into the core units, and trainers who stay close.
Every eligible learner is placed in a supervised service before finishing, within 30km of home where possible. That means you'll have worked alongside a team before the job interview, and someone there can speak for you.
Complex trauma, attachment and family violence sit in the core units, not the electives. So the hardest parts of the job are the parts you'll have practised most.
A live Zoom class with your trainer every week, one-on-one mentoring once a month, and replies within 72 hours on business days. A support officer also calls each month to check how you're going.
What You'll Earn
CHC50325 Diploma of Child, Youth and Family Intervention
Nationally recognised training · RTO 45162
CHC50325 Diploma of Child, Youth and Family Intervention
An AQF Level 5 diploma, recognised under the AQF and regulated by ASQA.
Nationally Recognised Training
Delivered by registered training organisation RTO 45162, with the registration viewable at training.gov.au.
A Path to Further Study
From here you could go on to the CHC52025 Diploma of Community Services or the CHC50425 Diploma of Youth Work.
How It Works
Enquire
Send your details and a course advisor gets in touch.
Quick Skills Check
Take a short online literacy and numeracy quiz.
Talk It Through
An orientation call checks you're eligible and ready to start.
Get Started
Get your letter of acceptance and log in to begin.
How to Get Started
Common Questions
Do I need experience to enrol?
Not for the enrolment itself. You'll need to be 18 or over with full work and study rights here, pass a literacy and numeracy check at ACSF Level 4, and hold a USI. You'll also need a computer with good internet and basic Word skills. A phone interview confirms you're ready.
How long does it take?
It runs over 12 months. Each week you'll join a live Zoom class with your trainer, then work through the rest at your own pace.
How does the placement work?
You'll do 20 supervised hours in a service, over one week, with an approved host. You can name a workplace, or the Work Placement Coordinator will arrange one, within 30km of home where possible. Before you start, you'll need a Working with Children Check, a Police Check, proof of immunisations and maybe an NDIS Worker Screening Check.
Is this course government funded?
This course is not government funded. The college is not on the VET Student Loans approved provider list, and places are not subsidised. You pay the college directly, weekly or fortnightly interest-free, or upfront. Some plans may carry a set-up fee.
How will I be assessed?
Through scenario-based activities and assignments, written tasks, knowledge questions and case studies, plus practical demonstrations and role plays. Your placement adds workplace tasks. There are no exams.
Should I do the Certificate IV first?
The CHC40321 Certificate IV in Child, Youth and Family Intervention is the entry point to frontline work. This diploma is AQF Level 5 and adds the case work and professional practice skills, so if you're after the senior roles it's the one to pick.
Is this course nationally recognised?
Yes. CHC50325 Diploma of Child, Youth and Family Intervention is nationally recognised training, recognised under the AQF and regulated by ASQA. It's delivered by a registered training organisation, RTO 45162.
Can I get a refund?
Yes, early on. Cancel before or within 3 calendar days of acceptance for a full refund. After that, no refund applies and you stay liable for the full fees. If the college can't deliver the course, you're refunded for what wasn't delivered.
About the College
Hader Institute of Education is a registered training organisation, RTO 45162, based in Armadale, Victoria. Across all its courses, students rate the college 4.9 out of 5 from 850+ Google reviews.
Your Future Starts Today
In 12 months you could hold the diploma the case work roles ask for.