Online Program · Medical Reception

Start a Career in Medical Reception

Thinking about work in a busy medical practice? You learn patient records, Medicare, medical terms and office admin. For a first move into health, this is a solid place to start.

From $29per week, no deposit
18 Monthscourse access
400 hoursof study, roughly
No Examsever
At a Glance

Course Snapshot

Study AreaMedical Administration
Course Access18 Months
Study HoursAbout 400 hours
Study ModeOnline, self-paced
AssessmentNo exams
PaymentsFrom $29 per week
Comes with
  • Study whenever suits you
  • Unlimited tutor support
  • MedTech software training
  • Career Centre access
Who It’s For

Why Do This Course

Walk In Job Ready

Practices hire people who know the words and the systems. You learn medical terms, patient records and Medicare before day one.

Move Out Of Retail

Front desk skills transfer. This program adds the health side, so your service experience finally counts for something bigger.

Study Around Everything Else

You have 18 months of access and no fixed classes. Study after the school run or on a night shift break.

Where The Skills Fit

Where These Skills Could Take You

Every clinic, specialist room and day hospital needs this work. The day looks like bookings, patient files, Medicare claims and phone calls handled kindly.

Medical Practice Administrator

Keep a practice running behind the scenes. Records and systems knowledge carry the role.

Healthcare Office Coordinator

Coordinate rooms, staff diaries and patient flow. Calm organisation is the daily skill.

Medical Records Officer

Maintain and protect patient files. Terminology and privacy habits matter here.

Appointment And Referral Coordinator

Handle bookings and referrals between clinics. Clear communication keeps patients moving.

Medicare Claims Officer

Process claims and billing for a practice. Medicare knowledge is the core.

Clinic Operations Assistant

Support the running of a busy clinic. Admin and service skills combine.

Roles where these skills are useful, not promised outcomes. Every role is different, and some need more study or experience.

The Course

What You'll Learn

Three certificates: the front desk, the language, and the wider office.

01
Medical Reception
The daily work at the front desk of a practice.
Role of a Receptionist
Medical Reception Service Skills
Time Management, Ethics and Professionalism
Maintain Patient Records
Understanding Medicare
Effective Business Communication
Introduction to Microsoft Word
Workplace Health and Safety
First Aid and Medical Emergencies
Customer Relationship Management
Introduction to Medtech (optional module)
02
Medical Terminology
The language of the clinic, one body system at a time.
Scope and Nature of Medical Terminology
Anatomical Terms and Structures
Medical Equipment and Procedures
Pharmacological Terminology
Musculoskeletal System
Cardiovascular, Lymphatic and Immune System
Respiratory and Reproductive Systems
Digestive and Excretory Systems
The Skin
Nervous and Sensory Systems
03
Business Administration
Office skills that work in any practice or clinic.
Communication
Customer Relations
Workplace Practices
Financial Data
Project Management
Included

What You’ll Get

In the Course

  • Medical reception, records, Medicare, front desk
  • Medical terminology, system by system
  • Business administration, communication to project work
  • Software training, MedTech, Word, Excel and Outlook

As a Student

  • 18 months access, study whenever suits you
  • Tutor support, phone and email, unlimited
  • Career coaching, CV help and interview prep
  • eBooks included, over fifty titles
Why This One

What Makes It Different

Three things worth knowing about this program.

01
Terminology Sticks

A whole certificate covers medical language, system by system. It is the part that scares new receptionists most.

02
Practice Software

The college is a MedTech partner. You get access to the software and a module on using it.

03
Admin Beyond The Desk

Business administration rounds out the program. Communication, workplace practices, financial data and project work are all in there.

The Credentials

What You'll Earn

PATHWAY PROGRAM

Certificate of Achievement

Three certificates in one program, plus CPD credits

Certificate Of Achievement

Issued once you finish the program.

CPD Credits

Continuing professional development credits count toward your record.

A Credential To Share

A SEEK Pass credential comes with your certificate. Share it straight to SEEK.

Getting Started

How It Works

Step one

Send An Enquiry

Tell us the course and when suits for a call.

Step two

Ask Your Questions

A course advisor walks you through content and timing.

Step three

Choose How To Pay

Upfront, or weekly, fortnightly or monthly instalments.

Step four

Start Straight Away

Enrol and log in. There is no intake date to wait for.

The Investment

How to Get Started

From $29 / week
Choose upfront, or spread it weekly, fortnightly or monthly.
No deposit to start
No credit check
10-day money back guarantee
Fees are quoted plus GST
Enquire Now
Good to Know

Common Questions

Do I need experience in health?

None at all. The program starts with the role itself. Medical language is taught from the ground up.

How long will it take me?

You have 18 months of access. Most people finish sooner, studying a few hours a week. There are no set class times.

Are there exams?

No exams, ever. You work through modules and activities at your own pace.

Will I learn practice software?

Yes. MedTech is covered, along with Word, Excel and Outlook. Xero and MYOB basics are in the business administration part.

What does a medical receptionist do?

You are the first person a patient meets. Bookings, records, Medicare claims and calls fill the day. Practices lean on you to keep things moving.

Is this course accredited?

It carries industry accreditation with ICOES and the CPD Standards Office, and earns CPD credits. It is not a nationally recognised qualification, and the college is not an RTO. Practices hire reception staff on systems knowledge and manner, and both are what this program builds.

Can I get a refund?

Yes. A 10-day money back guarantee applies from enrolment.

Delivered By

About the College

This program is delivered by The Career Academy.

The college has over fifteen years behind it. It works with more than 25,000 students a year. Tutor support runs by phone and email during business hours.

Over 15 years teachingMedTech PartnerOnline, self-paced studyCareer Centre included
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Picture your first Monday at the front desk, knowing every word on the screen.

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