52863WA is the nationally accredited Course in Management of Licensed Premises. It prepares you for work as a customer service manager. It has been the current version on the national register since 2020, when it replaced 52735WA. Employers posted about 561 customer service manager jobs in June 2026, down 2.4% on a year earlier.
The signals behind the Course in Management of Licensed Premises are mixed, and both sides are worth weighing. Employment is projected to grow through 2035. The official shortage list does not rate its occupations in shortage and enrolments are falling. These are official statistics, not a promise about your result.
Job ads for customer service managers are holding steady. About 561 customer service manager jobs were advertised online in June 2026, down 2.4% on a year earlier. Over the last 12 months there were about 6,800 job ads, while 4,090 people were training in the course nationally (2025). Ads show the market. Enrolments show the pipeline. Neither is a job promise.
Australia's official shortage list rates call or contact centre managers and customer service managers as not in shortage. The 2025 Occupation Shortage List rates Call or Contact Centre Manager and Customer Service Manager as not in shortage.
Customer service manager jobs are projected to grow. Jobs and Skills Australia projections put these occupations at 39,530 workers in May 2025, 42,221 by May 2030 (up 6.8%) and 44,825 by May 2035 (up 13.4%).
Fewer people are enrolling in the Course in Management of Licensed Premises than a year ago. Across Australia, 4,430 people enrolled in 2024. In 2025 it was 4,090, down 7.7% in a year. National data for 52863WA starts in 2021.
The register and the national framework set some of this. Providers set the rest.
State funding for 52863WA is being verified against official program lists.
Eligibility and student contributions vary by program and provider. The official state listing is the source of truth. In a subsidised place the government pays most of the tuition and you pay a co-contribution set by the program and provider.
No Get Course partner currently lists this course. Check the national register for organisations approved to deliver it, and remember that approval to deliver is a regulatory fact, not a recommendation. You can browse live courses from our partners and enquire today.
Browse coursesGet Course maps 52863WA to its occupations using the register’s own outcome wording, shown with ANZSCO codes (here, 1492) so the mapping can be checked. Job advertisement counts come from the Jobs and Skills Australia Internet Vacancy Index and count online ads, not vacancies filled. Enrolment counts come from NCVER Total VET Activity and count people in training, not completions. Funding rows appear only after verification against the official state program list. Source vintages: Occupation Shortage List 2025 assessment; NCVER Total VET Activity 2025 collection; Jobs and Skills Australia Internet Vacancy Index latest month June 2026; register training.gov.au, synced 29 August 2026; employment projections May 2025 to May 2035 release; register synced 29 Aug 2026. Page last updated 30 Aug 2026.