Module 1: Tourism I

1. Travel Industry Overview/Introduction
2. Destinations
3. Money, Insurance and Legalities
4. Transport  - Airline Reservations
5. Transport  - Car Rental
6. Transport  -Other, Boat, (Ferries, Cruising), Bus, Rail, etc.
7. Accommodation
8. Package Tours
9. Travel Agency Systems
10. Special Project -Planning a Trip

This foundation module aims to deliver a broad introduction to the nature and scope of the tourism industry, an industry that employs millions of people around the world. You will gain a better understanding of all elements of the industry, from booking services to transport and accommodation to tour guides and operators.

Learn how to better understand your client’s needs to ensure you can provide relevant recommendations specific to their requirements and travel plans. The module also delivers the fundamental operational skills required in the travel industry, from booking flights, group tours and accommodation.

Module 2: Tourism II – Special Interest Tourism

1. Sectors of the Tourism Industry
2. Types of Tourism
3. Accommodation Types
4. Cultural Tourism
5. Events and Festivals
6. Environmental Tourism
7. Health and Adventure Tourism
8. More Special Interest Tourism
9. Visitor Management and Contingency Planning
10. Packaging a Tour

This module is designed to provide an introductory overview of the exciting emerging tourism market, Special Interest in Tourism. Discover what SIT encompasses and why there is a growing demand for this type of tourism, which caters for the specific interests of groups and individuals. Gain a better understanding and explore the four main experiences of SIT, which include Rewarding, Enriching, Adventuresome Experiences and Learning Experiences.

Module 3: Adventure Tourism

1. Scope and Nature of Adventure Tourism
2. The Product: Sources and Types
3. Management
4. The Customer
5. Locations and Facilities - Artificial Environments
6. Locations and Facilities — Natural
7. Ethics. Sustainability and Environmental Impacts
8. Risk Management and Insurance

The Adventure Tourism module provides a comprehensive introduction to the dynamic field of adventure tourism, highlighting its scope and nature. It delves into the various sources and types of adventure tourism products, alongside effective management practices tailored to this unique sector. It emphasises on understanding the adventure tourism customer and explores both artificial and natural locations and facilities crucial for delivering exceptional experiences. Additionally, it addresses key aspects such as ethics, sustainability, environmental impacts, risk management and the importance of insurance in adventure tourism.

Module 4: Hotel Management

1. Introduction: Scope and Nature of Hotel Management
2. Organisation of the Hotel Workplace
3. Staff Management in Hotels
4. Control Systems
5. Front Desk Management (Reception)
6. Servicing Rooms and General Cleaning
7. Building and Facility Maintenance
8. Activities Management
9. Food Service

This module offers an insightful exploration into the multifaceted world of hotel management, illuminating its scope and nature. It covers the organisation of the hotel workplace and delves into effective staff management practices specific to the hotel industry. Additionally, it addresses critical operational aspects, including control systems, front desk management, room servicing and general cleaning. Finally, students will also gain knowledge on building and facility maintenance, activities management, and food service, equipping them with a comprehensive understanding of the various components that contribute to successful hotel management.

Module 5: Ecotour Management

1. Nature and Rope of Ecotourism
2. Management Issues
3. Industry Destinations
4. The Tour Desk/Office
5. Accommodation Facilities
6. Catering Facilities
7. Legal Considerations
8. Safety
9. Planning an Ecotourism Activity

In this module you’ll have the opportunity to deep dive into the world of ecotourism, a rapidly growing segment in the tourism market. This module explores the nature and scope of ecotourism, addressing key management issues and the variety of industry destinations. It offers insights into the operations of tour desks and offices, as well as the nuances of managing accommodation and catering facilities within an ecotourism context. Legal considerations and safety protocols are also discussed, culminating in practical guidance on planning successful ecotourism activities that cater to the specific interests of environmentally conscious travellers.