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This course may be of interest to people working or aspiring to work in or as:
Module 1: Office Practices
An excellent introductory module, set yourself up for success in any office administrative role by discovering the basics of administration. From creating and designing memorandums, gaining a better understanding of various systems, successful document filing and organisation and learning how to create a MS Access Database.
Whether you are already working in an office administration role and want to expand your knowledge or gain work in the field, this module delivers the true fundamentals that are required to be successful in any office environment.
Module 2: Medical Terminology
Understanding basic medical terminology is an important skill for anyone currently working in medical or health services or wanting to get into the field. This module will help you to communicate clearly and effectively using medical terminology that is commonly used by medical and allied health professionals. Gain a better understanding of the meaning of words that describe medical procedures, tools, equipment and pharmacological terms.
As part of your basic medical terminology, you will also learn how to discuss and describe respiratory and reproductive systems and disorders, digestive and excretory systems, and the musculoskeletal system. This knowledge will ensure you are able to be more successful in any medical administrative role and allow you to feel more confident in these environments.
Module 3: Time Management
Time Management is a key component for excelling in any office administrative role, particularly in the medical reception field. It provides a thorough understanding of the nature and scope of time management, identifying obstacles and equipping you with effective strategies to overcome them. This module also introduces various time management assessment tools, assisting you in prioritising tasks and maintaining productivity.
Furthermore, the focus extends to mastering the art of effective delegation, a critical skill in fast-paced office environments. It covers additional time management tools designed to optimise efficiency and ensure smooth operation. By mastering these skills, you'll be well-prepared to handle the demands of a medical reception role, maintaining organisation and efficiency in a dynamic workplace.
Module 4: Communications
This module is tailored to help you enhance your communication skills, which are essential for roles in a medical practice. It starts with an introduction to various types of communication, emphasising the importance of language skills in an office setting. It also delves into writing skills, offering guidance on how to develop and refine these skills for effective workplace communication.
In addition to written communication, the module explores visual communications and the art of public speaking, skills crucial for presenting information clearly and confidently. It also covers the dynamics of committee meetings, providing insights into effective participation and communication within a group setting. This module is key for anyone looking to excel in office administration, ensuring success through proficient communication skills.
Module 5: Human Anatomy and Physiology (Human 1A)
This module provides an in-depth understanding of the building blocks of the human body, including cells and tissues, and explores the complexity of the skeletal and muscular systems. It also offers insights into the nervous system, a crucial component of bodily function and health.
Further, this module delves into the digestive and excretory systems, explaining their roles in maintaining bodily health. It concludes with an overview of various physiological systems, ensuring a comprehensive understanding of the human body. This knowledge is essential to give you the foundational understanding needed to support medical professionals and patients effectively.
You’ll be fully supported with access to an allocated student support advisor, mentor and course consultants, who are available 5 days per week.
Assessments are an important part of your study journey as they help ensure you stay on track and meet the learning objectives of each lesson before moving on to the next. They also help your student support advisor and mentors identify where any further support may be required so that you get the most out of your course. You will learn via various methods; a combination of reading, undertaking research and watching videos. Assessments might include case studies, quizzes, and written assessments.
Upon completing the course, you will receive a Statement of Attainment for each certificate completed and a Certificate of Completion.
The Learning Group is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.
Our Course Consultants can answer any questions you may have. They will help you to find the best course for you and your goals and how to enrol.