CHC52021 Diploma of Community Services

Are you passionate about making a meaningful difference in your community? Do you envision a career where every day presents an opportunity to positively impact lives? Are you ready to take your passion for helping others to a professional level and lead your own team of volunteers and community workers in the future? Then, the CHC52021 Diploma of Community Services is the course that will equip you with the necessary skills and hands-on experience to spearhead effective and valuable community service and approaches for your community.
Course Provider
Open Colleges
(RTO 22557)
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Nationally Recognised Australian Qualification

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100% online with 240 hours of work placement.

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Study anywhere and anytime you want with 24/7 course access.

Course Overview

Start Date
Start anytime.
Study for a minimum of 15 hours per week to complete modules in 24 months.
100% online with 240 hours of work placement, which will be completed in addition to your weekly study blocks.
Career Outcomes
  • Case Coordinator 
  • Case Management Supervisor 
  • Case Worker or Case Manager 
  • Community Care Worker 
  • Assistant Community Services Worker 
  • Manager Community Services
  • Program Coordinator 
  • Team Leader
Course Modules
  1. CHCCOM003 Develop Workplace Communication Strategies
  2. CHCDIV001 Work with Diverse People
  3. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander Cultural Safety
  4. CHCLEG003 Manage Legal and Ethical Compliance
  5. HLTWHS003 Maintain Work Health and Safety
  6. CHCDEV005 Analyse Impacts of Sociological Factors on People in Community Work and Services
  7. CHCCSL001 Establish and Confirm the Counselling Relationship
  8. CHCCSL003 Facilitate the Counselling Relationship and Process
  9. CHCCCS004 Assess Co-existing Needs
  10. CHCMHS001 Work with People with Mental Health Issues

Work Placement Preparation

  1. CHCCCS007 Develop and Implement Service Programs
  2. CHCDEV004 Confirm Developmental Status
  3. CHCCSM014 Provide Case Management Supervision
  4. CHCCSM013 Facilitate and Review Case Management
  5. CHCCCS019 Recognise and Respond to Crisis Situations
  6. CHCDFV001 Recognise and Respond Appropriately to Domestic and Family Violence

Work Placement Approval Module

  1. CHCPRT025 Identify and Respond to Children and Young People at Risk
  2. CHCMGT005 Facilitate Workplace Debriefing and Support Processes
  3. CHCPRP003 Reflect on and Improve Own Professional Practice
  4. HLTAID011 Provide First Aid*

*Credit Transfer

    • Respond to an emergency situation
    • Apply appropriate first aid procedures ·
    • Communicate details of the incident
    • Review the incident

Work Placement

Course Fees Include
  • No exams, ever. Instead, assessments range from open books, multiple choice quizzes, portfolios, videos and written assessments.
  • Study anywhere and anytime you want with 24/7 course access.
  • Courses are curated to maintain engagement across video, written content, assignments & audio.
  • This course is a nationally recognised Australian qualification.

Open Colleges (OC) | RTO #90796

Integrated Care and Management Training (ICMT) | RTO #90197

Payment Options
  • Pay upfront and receive big savings on your enrolment.
  • Pay as you go and then get started today and pay off while you study.
  • Unlock our exclusive monthly promotion for this course and study for less. Enquire now!
Work Placement

The course contains a minimum of 240 hours of work placement. If you'd like to learn more about the work placement component of this course, please enquire now.

Course Entry Requirements

This course does not require specific formal education qualifications. However, you must be a minimum of 18 years old to enrol. Please note that this course is not open to student visa holders. For personalised assistance and more information, please enquire now.

Recognition of Prior Learning (RPL)

The course provider values the diverse skills and expertise you may have gained from various sources. These experiences can be acknowledged through the Recognition of Prior Learning (RPL) process. For a more comprehensive understanding of the RPL procedure or to discuss your RPL options, please enquire now.

*The contents are accurate at the time of writing. Get in touch with the course provider for the latest information.

About the Course Provider

Open Colleges

1300 848 451
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