Diploma of Community Services CHC52021

Are you passionate about making a real difference in the lives of individuals and communities in Australia? Then look no further, as the CHC52025 Diploma of Community Services will give you a tremendous competitive advantage!
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Course Provider
Hader Institute of Education
(RTO 22557)
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Exclusive access to a Premium Job Recruitment Service to help you get employed once your study is completed. 

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Nationally Recognised Australian Qualification

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Upfront payment or flexible interest-free weekly payment plan from $72 per week. There is no government funding available for this course.

Course Overview

Start Date
Start Anytime
Duration
This Diploma of Community Services is 17 Months in duration with Self-Paced Learning. You can also apply for RPL to shorten this duration.
Delivery
This Diploma of Community Services is a blended course with all modules delivered online, including 2 hours of online classes per week + a monthly one-on-one mentoring session with your trainer. This course includes 100 hours of work placement. Exclusive access to the student Discord hub to connect with your classmates & tutors across Australia. Plus, attend masterclasses the institute hosts with industry professionals.
Career Outcomes

There are several careers that the CHC52025 Diploma of Community Services could lead to, including:

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Youth Worker
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Assistant Community Worker
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Community Connections Officer
  • Pastoral Care Counsellor
  • Aboriginal Neighbourhood House Coordinator
  • Case Coordinator (Community Services)
  • Senior Youth Worker
  • Disability Team Leader
  • Support Facilitator (Disability)
  • Community Housing Worker
  • Community Work Coordinator
  • Early Intervention Worker
  • Community Program Coordinator
  • Pastoral Care Worker & Assistant Community Services Worker
  • Homelessness Services Manager
  • Outreach Worker
  • Community Transport Coordinator
  • Community Development Officer
  • Community Educator
  • Multicultural Community Liaison Officer
  • Community Volunteer Coordinator
  • Welfare Support Worker
  • Community Education Officer
  • Community Engagement Officer
  • Family Violence Prevention Coordinator
  • Mental Health Support Worker
  • Community Arts Coordinator
Course Modules

Core Units

  1. CHCCCS004 Assess co-existing needs
  2. CHCCCS007 Develop and implement service programs
  3. CHCCCS019 Recognise and respond to crisis situations
  4. CHCCSM017 Facilitate and review case management (100 hours work placement)
  5. CHCDEV005 Analyse impacts of sociological factors on people in community work and services
  6. CHCDFV001 Recognise and Respond Appropriately to Domestic and Family Violence
  7. CHCDIV001 Work with Diverse People
  8. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander Cultural Safety
  9. CHCLEG003 Manage legal and ethical compliance
  10. CHCMGT005 Facilitate workplace debriefing and support processes
  11. CHCPRP003 Reflect on and Improve Own Professional Practice
  12. HLTWHS003 Maintain work health and safety

Elective Units

  1. CHCADV005 Provide systems advocacy services
  2. CHCCSL001 Establish and confirm the counselling relationship
  3. CHCCSL002 Apply specialist interpersonal and counselling interview skills
  4. CHCDEV004 Confirm development status
  5. CHCMHS007 Work effectively in trauma-informed care
  6. CHCMHS011 Assess and promote social, emotional and physical wellbeing
  7. CHCPOL003 Research and apply evidence to practice
  8. CHCPRP001 Develop and maintain networks and collaborative partnerships
Course Fees Include
  • Guaranteed Work Placement Assistance - Through partnerships with SkillTrack, Hogan Care and HDA, you will receive guaranteed work placement that will match you with suitable organisations based on your location and goals.
  • Flexible, Structured Learning Model - Enjoy the best of both worlds. Study at your own pace with 24/7 online access, including unlimited 1-on-1 support from your trainer, including monthly mentorship calls.
  • Weekly Live & Recorded Sessions - Attend 3 hours of interactive online classes per week led by experienced trainers and access all recordings anytime to review or catch up.
  • Active Learning Community On Discord - Connect with your classmates across Australia through the exclusive Discord hub. Collaborate on role plays, form study groups, and stay engaged throughout your journey.
  • Assessor-Led Role Play Support Access - 1-on-1 role play sessions with assessors (even outside class hours) to help you prepare for assessments and build your skills.
  • Personalised Trainer & Tutor Support - Reach out anytime for academic guidance, Trainers are accessible beyond class hours to provide one-on-one help when you need it most.
  • Job-Ready Program - Receive weekly career coaching, resume and interview assistance, and ongoing job application support. Plus, you’ll unlock access to a specialised recruitment service designed to connect you with top job opportunities to help you get employed, even while you're still studying.
  • Pathways For Further Study - Transition into Diplomas or university programs with recognised credits (RPL) and a solid academic foundation.
  • Private, Student-Focused Delivery - As a private provider (not government-funded), Hader offers flexible delivery, faster enrolment turnaround, and a more personalised student experience.
  • Access to Masterclasses that the institute hosts with industry professionals.
  • Discounted Rates for future enrolments into other qualifications with Hader.
Testimonials

"I was incredibly nervous to start my Cert 4 in Community Services, however my nerves are now gone due to the wonderful trainers. I now feel comfortable and confident in online learning. Our online zoom classes are interesting and inclusive. I have also found the learning portal easy to use & I also enjoy that if I am struggling with anything I can contact my trainers very easily, so far it has been easy to study and a pleasure." - Alexandria

Work Placement

The requirements for this qualification include a minimum of 100 hours of work placement to achieve the course outcomes for the following units of

Competency:

  • CHCDEV005 - Analyse impacts of sociological factors on people in community work and services.

Guaranteed Work Placement Assistance

Through partnerships with SkillTrack, Hogan Care, and HDA, you’ll receive a guaranteed work placement matched to your location and goals. Any placement required for the course will be arranged for you by these partners; no need to organise it yourself.

Course Entry Requirements
  • Be at least 18 years of age.
  • Must be an Australian citizen, a permanent resident, or hold a visa with full work and study rights.
  • Have completed their education to a level which is equivalent to an Australian Senior High School Year 12 or successful completion of a Level 4 literacy & numeracy assessment, or have completed an AQF Certificate IV level qualification or higher.
  • Be capable of completing 100 hours of work placement in a suitable workplace.
  • Successfully complete an ACSF LLN test at the required level (in reading, writing, and numeracy).
  • Have sound computer skills, including:
    • Ability to navigate software systems.
    • Intermediate use of Microsoft Word (formatting, tables, editing) to complete assessments.
  • Have access to a laptop or desktop computer with a reliable internet connection to complete online modules and attend virtual Zoom classes.
  • Have a valid Working with Children Check (or equivalent) prior to placement.
  • Hold a valid Police Check (or be willing to obtain one before placement).
Recognition of Prior Learning (RPL)

This course is eligible for Recognition of Prior Learning (RPL). RPL considers the knowledge and skills you have gained through your previous education and work history, attributing this to your enrolled qualification course. This may be through formal or informal training and can result in credits towards your qualification. For more information submit an enquiry to speak with a course advisor.

Course Accreditation

Nationally Recognised Australian Qualification

Payment Options

Upfront Payment

Interest-Free Payment Plan From $72 Per Week

There is no government funding available for this course.

Create a positive impact within your community while experiencing the fulfilment of a rewarding career.

Elevate your passion for community betterment into a fulfilling career by enrolling in the CHC52021 Diploma of Community Services – a transformative educational experience. As a testament to the growing importance of this sector, the Australian Government is significantly bolstering resources, resulting in a projected threefold surge in demand for skilled professionals in the field over the upcoming decade. Your journey towards impactful change starts here, where your aspirations align with a future of meaningful opportunities.

Who is this course for?

This credential is tailored for individuals seeking to build foundational skills and make a positive difference in the lives of others. Under the guidance of seasoned mentors, you'll gain the expertise to offer essential counselling, referrals, and promotional services.

This program is designed to cater to those aiming to cultivate specialised abilities in interpersonal engagement. Community service workers play a pivotal role in providing personal, social, physical, and emotional support. Effective communication is key in this domain, requiring exceptional listening skills and the capacity to offer valuable advice and guidance. Clients facing a variety of challenges, whether physical, mental, familial, or situational, rely on workers who embody qualities of non-judgment, patience, care, and a profound understanding of available assistance services.

What you will learn?

Embark on a transformative journey with the Diploma of Community Services, a gateway to launching your career within the vibrant community sector. Equip yourself to offer invaluable support, advocacy, and interventions to individual clients, groups, and entire communities, spanning a diverse spectrum of services.

Throughout this comprehensive program, you will master essential principles of community services, delving into the intricacies of operating within a community development framework. Learn to champion community participation and foster social inclusion, all while adhering to legal and ethical guidelines. Sharpen your abilities to assess co-existing needs and interact effectively with a diverse array of individuals.

Prepare to carve your niche in the dynamic landscape of community services, armed with a skillset that empowers you to make a tangible impact. The Diploma of Community Services is your conduit to a fulfilling and purposedriven career path.

Flexible and supportive learning

Experience a comprehensive learning journey through our innovative blended delivery model, expertly designed to cater to diverse learning styles. This engaging approach seamlessly integrates various elements to provide you with a well-rounded education: 

  • Synchronous Online Classroom Sessions: Immerse yourself in Trainerled, synchronous online classroom sessions that foster real-time interaction and engagement.
  • Structured Self-Paced Online Study: Utilise our platform for structured, self-paced online study, enabling you to grasp the material at your own pace while maintaining your commitments
  • Dynamic Skills Development and Practice: Elevate your skills during dedicated interactive sessions that encourage hands-on learning and practical application.
  • Real-world Work Placement: Gain invaluable real-world experience through a comprehensive 10-week work placement, equipping you with practical insights and industry exposure.

Complementing this comprehensive training are personalised one-onone unit progression mentoring sessions, tailored to your unique needs. The entire program spans 78 weeks (18 months), thoughtfully divided as follows:

  • 62 Weeks: Engage in scheduled class training and assessment, ensuring a strong foundation of knowledge and skills.
  • 6 Weeks Break: Enjoy well-deserved breaks, with 4 weeks at the end of the year and 2 weeks mid-year, allowing you to recharge.
  • 10 Weeks Work Placement: Embark on a 20-hour-per-week work placement over 10 weeks, gaining practical experience and industry connections

Seize this holistic educational opportunity that blends theory, practice, and real-world exposure to propel your career forward.

Who is responsible for your training?

Hader Institute of Education is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all Australian CHC52021 Diploma of Community Services Framework certificates.

*The contents are accurate at the time of writing. Get in touch with the course provider for the latest information.

About the Course Provider

Hader Institute of Education

At Hader Institute of Education (RTO 45162), they recognise that education is the pathway to opportunity. As the leading online education and training provider to individuals wanting to pursue a career in Mental Health, Alcohol and other Drugs, and Counselling, they take this responsibility seriously. Mental and substance use disorder doesn’t just affect the individual, but also the wider community. As an institution that cares deeply about their fellow humans, Hader Institute of Education shows up in the education sector wholeheartedly, with a desire to create positive and lasting change. Their institution is relatively new. They knew that starting an organization at this time came with a responsibility to look beyond "business-as-usual." That’s why Hader Institute of Education is using their business to create the kind of positive change that society truly needs. This goes directly to who they are at Hader Institute of Education and why they exist - they believe in a future where everyone feels included, connected, valued, and belongs. This belief inspires their mission…through learning, community, and support, Hader Institute of Education is here to empower people to help each other on their paths to discovery and transformation. By focusing their efforts on supporting good mental health and wellbeing – through their people, learners, their industry, and the wider community – they help each other on their paths to self-discovery; together building a connected and inclusive future where they all belong. Right now, we live in times of crisis, uncertainty, and for many, self-doubt. But these times are also filled with great opportunities; to rise to the challenges we face and to demonstrate what human endeavor can achieve, especially when we work together. This is the kind of stuff that dreams are made of. When Hader Institute of Education helps people take control of their lives, they open the door to self-belief. The magic happens here. It’s where the impossible becomes possible and where people connect to the power of their dreams. If ever there was a need for people to dream of a better, more connected, and inclusive future, now is that time. If this connects with you, then come and join Hader Institute of Education's community of fellow dreamers. ‍ Together, let’s make a difference, today.
(03) 8362 3113
info@haderinstitute.edu.au
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