Diploma of Community Services CHC52021

Are you passionate about making a real difference in the lives of individuals and communities in Australia? Then look no further, as the CHC52021 Diploma of Community Services will give you a tremendous competitive advantage!
Course Provider
Hader Institute of Education
(RTO 22557)
Articles Icon

Nationally Recognised Australian Qualification

Articles Icon

Study Online + 200 Hours of Work Placement

Articles Icon

Upfront payment or flexible interest-free weekly payment plan from $77 per week. There is no government funding available for this course.

Course Overview

Start Date
Start Anytime
12 months with self-paced learning.
This is a blended course with all modules delivered online + 100 hours of work placement.
Career Outcomes
  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader
  • Care Team Leader
  • Family Services Coordinator
  • Youth Worker
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager
  • Housing Assistant
  • Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Community Connections Officer
  • Pastoral Care Counsellor
  • Aboriginal Neighbourhood House Coordinator
  • Case Coordinator (Community Services)
  • Senior Youth Worker
  • Disability Team Leader
  • Support Facilitator (Disability)
  • Community Work Coordinator
  • Early Intervention Worker
  • Community Program Coordinator
  • Pastoral Care Worker & Assistant Community Services Worker
  • Homelessness Services Manager
  • Outreach Worker
  • Community Transport Coordinator
  • Community Development Officer
  • Community Educator
  • Multicultural Community Liaison Officer
  • Community Volunteer Coordinator
  • Welfare Support Worker
  • Community Education Officer
  • Community Engagement Officer
  • Family Violence Prevention Officer
  • Mental Health Support Worker
  • Community Arts Coordinator
Course Modules

Core Units

  1. CHCCCS004 Assess co-existing needs
  2. CHCCCS007 Develop and implement service programs
  3. CHCCCS019 Recognise and respond to crisis situations
  4. CHCCSM013 Facilitate and review case management (100 hours)
  5. CHCDEV005 Analyse impacts of sociological factors on people in community work and services (100 hours)
  6. CHCDFV001 Recognise and respond appropriately to domestic and family violence
  7. CHCDIV001 Work with diverse people
  8. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  9. CHCLEG003 Manage legal and ethical compliance
  10. CHCMGT005 Facilitate workplace debriefing and support processes
  11. CHCPRP003 Reflect on and improve own professional practice
  12. HLTWHS003 Maintain work health and safety

Elective Units

  1. CHCADV005 Provide systems advocacy services
  2. CHCCSL001 Establish and confirm the counselling relationship
  3. CHCCSL002 Apply specialist interpersonal and counselling interview skills
  4. CHCDEV004 Confim development status
  5. CHCMHS007 Work effectively in trauma informed care
  6. CHCMHS011 Assess and promote social, emotional and physical wellbeing
  7. CHCPOL003 Research and apply evidence to practice
  8. CHCPRP001 Develop and maintain networks and collaborative partnerships
Course Fees Include
Work Placement

This course includes 200 hours of work placement.

Course Entry Requirements
  • Be at least 18 years of age.
  • This course does not accept International Students.
  • Have completed their education to a level that is equivalent to an Australian Senior High School Year 12 or have completed an AQF Certificate IV in Community Services.
  • Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform tasks related to recording workplace documents, including reading and writing detailed reports, case notes, reports and other documents, interpreting workplace policy and procedure and reporting hazards. Learners are required to pass an online LLN assessment test 
  • Be capable of completing 100 hours of work placement in a suitable health facility.
  • Have sound computer skills to navigate simple software to complete the online component of this course and must be able to use intermediate-level Word features in order to produce and present word-processed documents/ reports.
  • Have access to a laptop and internet to complete this online course.
  • Have a valid Working with Children Check (or be prepared to obtain this before work placement)
  • Have a valid Police Check (or be prepared to obtain this prior to work placement)
  • Have the required immunisations, including COVID-19 vaccination, as required to attend the placement facility. Please note, additional immunisations may be required given Government or placement facility’s health policy changes.
  • These entry requirements will be confirmed through information collected on the enrolment form and during the enrolment interview.
Recognition of Prior Learning (RPL)

This course is eligible for Recognition of Prior Learning (RPL). RPL considers the knowledge and skills you have gained through your previous education and work history, attributing this to your enrolled qualification course. This may be through formal or informal training and can result in credits towards your qualification. For more information submit an enquiry to speak with a course advisor.

Create a positive impact within your community while experiencing the fulfilment of a rewarding career.

Elevate your passion for community betterment into a fulfilling career by enrolling in the CHC52021 Diploma of Community Services – a transformative educational experience. As a testament to the growing importance of this sector, the Australian Government is significantly bolstering resources, resulting in a projected threefold surge in demand for skilled professionals in the field over the upcoming decade. Your journey towards impactful change starts here, where your aspirations align with a future of meaningful opportunities.

Who is this course for?

This credential is tailored for individuals seeking to build foundational skills and make a positive difference in the lives of others. Under the guidance of seasoned mentors, you'll gain the expertise to offer essential counselling, referrals, and promotional services.

This program is designed to cater to those aiming to cultivate specialised abilities in interpersonal engagement. Community service workers play a pivotal role in providing personal, social, physical, and emotional support. Effective communication is key in this domain, requiring exceptional listening skills and the capacity to offer valuable advice and guidance. Clients facing a variety of challenges, whether physical, mental, familial, or situational, rely on workers who embody qualities of non-judgment, patience, care, and a profound understanding of available assistance services.

What you will learn?

Embark on a transformative journey with the Diploma of Community Services, a gateway to launching your career within the vibrant community sector. Equip yourself to offer invaluable support, advocacy, and interventions to individual clients, groups, and entire communities, spanning a diverse spectrum of services.

Throughout this comprehensive program, you will master essential principles of community services, delving into the intricacies of operating within a community development framework. Learn to champion community participation and foster social inclusion, all while adhering to legal and ethical guidelines. Sharpen your abilities to assess co-existing needs and interact effectively with a diverse array of individuals.

Prepare to carve your niche in the dynamic landscape of community services, armed with a skillset that empowers you to make a tangible impact. The Diploma of Community Services is your conduit to a fulfilling and purposedriven career path.

Flexible and supportive learning

Experience a comprehensive learning journey through our innovative blended delivery model, expertly designed to cater to diverse learning styles. This engaging approach seamlessly integrates various elements to provide you with a well-rounded education: 

  • Synchronous Online Classroom Sessions: Immerse yourself in Trainerled, synchronous online classroom sessions that foster real-time interaction and engagement.
  • Structured Self-Paced Online Study: Utilise our platform for structured, self-paced online study, enabling you to grasp the material at your own pace while maintaining your commitments
  • Dynamic Skills Development and Practice: Elevate your skills during dedicated interactive sessions that encourage hands-on learning and practical application.
  • Real-world Work Placement: Gain invaluable real-world experience through a comprehensive 10-week work placement, equipping you with practical insights and industry exposure.

Complementing this comprehensive training are personalised one-onone unit progression mentoring sessions, tailored to your unique needs. The entire program spans 78 weeks (18 months), thoughtfully divided as follows:

  • 62 Weeks: Engage in scheduled class training and assessment, ensuring a strong foundation of knowledge and skills.
  • 6 Weeks Break: Enjoy well-deserved breaks, with 4 weeks at the end of the year and 2 weeks mid-year, allowing you to recharge.
  • 10 Weeks Work Placement: Embark on a 20-hour-per-week work placement over 10 weeks, gaining practical experience and industry connections

Seize this holistic educational opportunity that blends theory, practice, and real-world exposure to propel your career forward.

Who is responsible for your training?

Hader Institute of Education is responsible under the National Vocational Education and Training Regulator Act 2011 for the quality of the training and assessment being delivered in this course and for the issuance of all Australian CHC52021 Diploma of Community Services Framework certificates.

*The contents are accurate at the time of writing. Get in touch with the course provider for the latest information.

About the Course Provider

Hader Institute of Education

At Hader Institute of Education (RTO 45162), they recognise that education is the pathway to opportunity. As the leading online education and training provider to individuals wanting to pursue a career in Mental Health, Alcohol and other Drugs, and Counselling, they take this responsibility seriously. Mental and substance use disorder doesn’t just affect the individual, but also the wider community. As an institution that cares deeply about their fellow humans, Hader Institute of Education shows up in the education sector wholeheartedly, with a desire to create positive and lasting change. Their institution is relatively new. They knew that starting an organization at this time came with a responsibility to look beyond "business-as-usual." That’s why Hader Institute of Education is using their business to create the kind of positive change that society truly needs. This goes directly to who they are at Hader Institute of Education and why they exist - they believe in a future where everyone feels included, connected, valued, and belongs. This belief inspires their mission…through learning, community, and support, Hader Institute of Education is here to empower people to help each other on their paths to discovery and transformation. By focusing their efforts on supporting good mental health and wellbeing – through their people, learners, their industry, and the wider community – they help each other on their paths to self-discovery; together building a connected and inclusive future where they all belong. Right now, we live in times of crisis, uncertainty, and for many, self-doubt. But these times are also filled with great opportunities; to rise to the challenges we face and to demonstrate what human endeavor can achieve, especially when we work together. This is the kind of stuff that dreams are made of. When Hader Institute of Education helps people take control of their lives, they open the door to self-belief. The magic happens here. It’s where the impossible becomes possible and where people connect to the power of their dreams. If ever there was a need for people to dream of a better, more connected, and inclusive future, now is that time. If this connects with you, then come and join Hader Institute of Education's community of fellow dreamers. ‍ Together, let’s make a difference, today.
Print or Save