Certificate in Medical Reception

Upgrade your skills and enter the high-demand healthcare industry with the Certificate in Medical Reception. This course prepares you for roles such as medical receptionist, office administrator, or medical practice manager.
Course Provider
The Learning Group
(RTO 22557)
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Study 100% Online

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One-on-One Mentor and Student Support Advisor

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Upfront Payment with discount or an Interest-Free Payment Plan starting from $26 per week.

Course Overview

Start Date
Start Anytime
Enjoy the flexibility of self-paced learning with 12 months of access time to complete your course.
Flexible, online, self-paced learning with dedicated mentor support.
Career Outcomes
  • Medical Receptionist
  • Office Administration
  • Office Assistant
  • Medical Practice Manager
Course Modules

Module 1: Office Practices

  • The Modern Office
  • Communication Systems
  • Interpersonal Communications
  • Phone Skills
  • Writing Letters and Other Documents
  • Computer Applications
  • Office Organisation and Procedures
  • Health and Safety in the Office

Module 2: Medical Terminology

  • Scope and Nature of Medical Terminology
  • Anatomical Structure
  • Medical Equipment and Procedures
  • Pharmacological Terminology
  • Musculoskeletal System Terminology
  • Cardiovascular, Lymphatic and Immune Systems Terminology
  • Respiratory and Reproductive Systems Terminology
  • Digestive and Excretory Systems Terminology
  • Integumentary System (Skin) Terminology
  • Nervous and Sensory Systems Terminology
Course Fees Include
  • All the required study materials and course notes.
  • One-on-one mentor and a student support advisor available to you 5 days a week.
  • Upon course completion, you’ll receive a Certificate of Completion, and a Statement of Attainment for each module completed.
Course Outline

Students will undertake 3 Key Modules, made up of 25 subjects.

Module 1: Office Practices (100 hours)

An excellent introductory module, set yourself up for success in any office administrative role by discovering the basics of administration; from creating and designing memorandums, gain a better understanding of various postal systems, successful document filing and organisation and learn how to create a MS Access Database.

Whether you are already working in an office administration role and wanting to expand your knowledge, or wanting to gain work in the field, this module delivers the true fundamentals that are required to be successful in any office environment.

Module 2: Medical Terminology (100 hours)

Understanding basic medical terminology is an important skill for anyone currently working in the medical or health services or wanting to get into the field. This module will help you to communicate clearly and effectively using medical terminology that is commonly used by medical and allied health professionals. Gain a better understanding of the meaning of words that describe medical procedures, tools, equipment, and pharmacological terms.

As part of your basic medical terminology, you will also learn how to discuss and describe respiratory and reproductive systems and disorders, digestive and excretory systems, and the musculoskeletal system. This knowledge will ensure you are able to be more successful in any medical administrative role and allow you to feel more confident in these environments.


Assessments are an important part of your study journey as they help ensure you stay on track and meet the learning objectives of each lesson before moving onto the next. They also help your student support advisor and mentors identify where any further support may be required, so that you get the most out of your course. You will learn via various methods; a combination of reading, undertaking research and watching videos. Assessments might include case studies, quizzes, and written assessments.

Approval & Recognition

The Learning Group is an approved and recognised member of IARC. The IARC is an International association which recognises quality and excellence in education providers in tertiary education.

Who will this course interest?

This course is a beginner level course and will lay a sound foundation of knowledge and skills in which can grow with experience and further study. Office administration is a competitive field, especially in the medical and health industries. This course will help you to develop and strengthen your skills and knowledge to become more successful in a medical receptionist or similar role and ensure you stand out from the competitors. Understanding the basics of what makes an efficient office environment, while using relevant medical terminology, are broad skills that can be useful and implemented in a number of administration roles.


The Certificate in Medical Reception delivers a great introduction into the basics of administration work and how an efficient and successful office works, specifically in the medial field. You will learn how medical offices operate and best practice for business administration, which will help you get ahead and stay ahead when it comes to securing medical reception work in the future or expanding your specific knowledge in the area.

*The contents are accurate at the time of writing. Get in touch with the course provider for the latest information.

About the Course Provider

The Learning Group

Whether you want to stand out from the competition, move into a new industry, or turn your passion into a career, The Learning Group courses are designed to help you get ahead and stay ahead. They have a student-first approach, so you can study your way, when and how it suits you. Their courses are designed to fit in with your lifestyle, so you can continue to work and study at the same time. You’ll be fully supported with access to an allocated student support mentor and their experienced course consultants, who are available to you 5 days a week. The pathway to success looks different for everyone. As a Learning Group student, you will have the opportunity to further study with their well-rounded study program with industry associations and partnerships to deliver personal development and career success. Plus, they partner with industry-leading education providers, so you can unlock access to LinkedIn Learning. The Learning Group offers a wide range of online courses in Australia, from Aged Care to Zoology, tailored for flexible learning. The Learning Group offers a wide range of online courses in Australia, from Aged Care to Zoology, tailored for flexible learning. Their student-first approach ensures you can study at your own pace, balancing work and education. Among these offerings, the Digital Marketing Course stands out for those interested in harnessing the power of the Internet for business success. With industry partnerships and LinkedIn Learning access, these courses support career advancement and personal development, making it ideal for those looking to enhance their skills or pivot to new careers entirely, all through online study.
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